The CIS Ombudsman is an independent office within DHS and is not a part of USCIS. We are a confidential, impartial and independent resource. We serve as a last resort for individuals and employers who encounter issues with USCIS when seeking immigration services and benefits.
Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman)
Government Administration
Washington, DC 3,046 followers
Official LinkedIn page of the CIS Ombudsman
About us
The Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) serves as a liaison between the public and U.S. Citizenship and Immigration Services (USCIS). We are an independent office in the Department of Homeland Security and are not part of USCIS. Our mission is to: 1) Assist individuals and employers in resolving problems experienced when seeking immigration benefits from USCIS. 2) Identify trends and areas in which individuals and employers have problems dealing with USCIS. 3) Recommend changes in USCIS’ administrative practices to mitigate problems and enhance processes.
- Website
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https://www.dhs.gov/topic/cis-ombudsman
External link for Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman)
- Industry
- Government Administration
- Company size
- 11-50 employees
- Headquarters
- Washington, DC
- Type
- Government Agency
- Founded
- 2002
- Specialties
- Immigration, Ombudsman, Policy, Case Assistance, and Public Engagement
Locations
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Primary
Get directions
Washington, DC, US
Employees at Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman)
Updates
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#OmbudsDay recognizes an ombudsman’s role in resolving issues and promoting fairness. @DHSgov has two ombudsman offices: @OIDOgov and @CISOmbudsman. Read more: go.dhs.gov/3zb
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#Ombuds: Here to Hear You. @DHSgov has two immigration- related ombuds offices: @OIDOgov and @CISOmbudsman. Learn more about their work: go.dhs.gov/3zb #WeAreDHS #OmbudsDay
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Our 2024 Annual Report to Congress recommends new methodologies for USCIS to use to accurately display #processingtimes. Read more here: https://go.dhs.gov/JCe
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Waiting for a #workpermit? Read our recommendations on how USCIS can both increase card production for EADs (the work permit card) and decrease the demand for a physical EAD in our 2024 Annual Report to Congress: https://go.dhs.gov/JCe
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go.dhs.gov
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USCIS relies on mail to deliver important #immigration documents. When mail is lost, the consequences can be severe. Read what we suggest USCIS can do to streamline its mail delivery process in our 2024 Annual Report to Congress: https://go.dhs.gov/JCe
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In our 2024 Annual Report to Congress, we examine the impact of USCIS prioritizing some workloads at the expense of others (like the I-601A provisional waiver) and the consequences of this process. Read the report here: https://go.dhs.gov/JCe
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go.dhs.gov
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Read what we suggest in our 2024 Annual Report to Congress on how USCIS can improve the English portion of the #citizenship test: https://go.dhs.gov/JCe
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#Didyouknow even though USCIS takes biometrics for #defensiveasylum background checks, it doesn’t receive any funding for this activity? Our 2024 Annual Report to Congress makes recommendations to address problems with this process. Read more here: https://go.dhs.gov/JCe
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Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) reposted this
On Aug. 12, the California Service Center will move to a new address. The new facility will help streamline processes by concentrating operations in the new location. For the new address, visit: https://lnkd.in/ekS2jyu5
California Service Center Moving to New Address August 12
uscis.gov