Thank you for the share, Info-Tech Research Group, and kudos to our ITS team and Director Richard Calkins on driving innovation for the #cityofpalms and its residents. 🚀 🌴
We’re seeing something remarkable at Info-Tech: Public-sector IT leaders are transforming entire cities with targeted IT strategies. For years, public-sector IT has often been overlooked—small teams with lean budgets expected to perform miracles. But that’s not the case anymore. Leaders like Richard Calkins at the City of Fort Myers are proving that the right tools and support can drive real change. With a team of just 22 IT professionals, he’s modernizing operations for a city that serves 100,000 people—everything from emergency services to public works. By leveraging Info-Tech Research Group, Richard developed a formal IT service management approach that became crucial during the pandemic. He’s using strategic IT roadmaps and workshops to prioritize key projects like unified communications and ERP systems—all tailored to the city's unique needs. It’s not just about technology; it’s about supporting entire communities. Small IT teams like Richard’s are enabling the police department to solve cold cases, bringing new digital services to the public, and building frameworks that allow the city to thrive—even under pressure. What’s exciting is that this trend is happening across the public sector. Small IT teams, armed with the right strategies, are driving innovation in ways we haven’t seen before. The next big thing in public-sector IT is here—and Info-Tech is helping make it happen. https://lnkd.in/dQ5g3iSM