Community Health Development Partners reposted this
Last month, on March 16th, Elko Community Health Center celebrated its first anniversary of performing surgery, bringing a critical new health resource to the community of rural Elko, Nevada. In recognition of this milestone, we wanted to share with you some quick facts from Elko CHC’s first year. · In Elko CHC’s first year of operations, we have performed surgeries across nearly all major surgical categories. · Elko CHC’s patients have ranged from 2 to 91 years old. Our average patient age is 48 years old. · Elko CHC serves patients not only from the Elko area but across the western region. We’ve had patients from 7 other area states: AZ, CA, CO, ID, UT, WA, and WY. About 20% of our patients travel more than 50 miles for our surgical services. We’re happy to be serving local and regional health care needs. · As part of our patient experience process, Elko Community Health Center conducts post- operative patient satisfaction surveys. Contracting with a third-party survey provider, we utilize a Medicare-designed survey that allows us to track patient experience and satisfaction metrics. For example, across completed surveys over the past year, all respondents have selected “Yes, definitely” when asked if the facility was clean. In addition, 96% of respondents chose “Definitely yes” to whether they’d recommend our facility to friends and family, a score that ranks among the best surgery centers in the nation!