Confident Private Practice

I had a chat today with the lovely Carla Titus, Financial Consultant, CFO, Bookkeeper and all around money manager and planner who specializes in working with therapy group practices! I was so impressed by her obvious care for her clients and their businesses. If you're looking for help managing your business finances, check out her website Wealth Worth Within. https://lnkd.in/gcAS-b9H

Delegation is a huge part of running a successful therapy practice. You likely have some administrative help, but if you notice the tasks you delegate keep coming back to you for decision making, you haven't fully delegated the outcomes of those tasks and your brain isn't freed up to be the best therapist you can be. In this short video, Adrienne Dorison breaks down the 3 steps to take to ensure delegated tasks, stay delegated! https://lnkd.in/gmMnZVSu

"Client Retention: have you heard the phrase? Perhaps the owner of your therapy group practice has been talking to the team about retention rates, or asking you why certain clients are terminating services after a few sessions. If so, we’d like to share with you why client retention is important, not only for the client’s well being and the practice’s revenue, but also for you as a therapist." I'm honored to have a guest post on the PracticeVital blog! I dive into why client retention is good for therapists' mental health, scheduling, income, and overall feeling of fulfillment in their work. Of course it's good for clients and the practice too! A win/win/win. Check out the post, reach out to PracticeVital about tracking your retention rates, and schedule a call with me if you'd like to increase retention as a therapist or in your practice. https://lnkd.in/gTAhhRQd

It was a pleasure implementing the Metrics Tracking Dashboard for Kate's team of 30 therapists, so she can now see retention rates, cancellation rates, conversion rates and much more at a glance! https://lnkd.in/gNv7NJPW

Holidays often mean a drop in revenue for private practices, as both clients and therapists take time off. What did you do to mitigate that loss over 4th of July?

You can now get started with the robust yet easy to use Metrics Tracking Dashboard through Upwork, where you'll find I have 100% job success and many 5 star reviews and testimonials from therapists just like yourself! ⭐ ⭐ ⭐ ⭐ ⭐ https://lnkd.in/gD6ebJqy

You’re asking questions like: Is my intake coordinator doing a good job? How many contacts did we get this week? How many clients booked a session this week? How many new clients kept their first session (converted)? Are my therapists retaining clients? Why are clients leaving after only a few sessions? How are clients finding my practice? Is my marketing working? Our Metrics Tracking Dashboard answers the key questions you have about your business at a glance. *Quick Answers to Your Questions *Easily understand the health of your practice *Automated tracking to save you time and money Check it out! https://lnkd.in/gNv7NJPW

Pulled one report from Simple Practice and added it to the Metrics Dashboard, and the practice owner can now see: Conversion rate Retention rates Attrition rates Growth rates Cancellation rates Total sessions Average sessions per week Clients lost and gained And because her intake coordinator is simply filling out a contact log every time she speaks with a client, we instantly can see at a glance for the week or the month: Contacts Consult calls scheduled/ completed Consults with therapists Clients pending Clients on waitlist How many follow ups it took to convert each client And more! If you'd like to have this information at a glance for your practice, schedule a free consult call to find out how! https://lnkd.in/gk_vh4Nc

A good therapist compensation plan: *Leaves room for profit for the practice. *Feels generous to the therapists. *Rewards commitment and longevity. *Is realistic about the number of clients you can bring into the practice. *Is sustainable for both therapists and practice owners. It's possible to achieve that balance! *Get clear about your expenses- especially the ones that don't change no matter how many sessions a therapist is doing. And be especially realistic about your marketing needs. *Research a living wage in your area and talk to your therapists about their needs. *Set you rates accordingly (and let's talk about your ideal client and feeling constricted around thoughts of money if needed). *Run the numbers- take into account your retention and cancellation rates! *Create a tiered compensation plan- when the practice makes more, therapists make more. Let us know if you need help! https://lnkd.in/gk_vh4Nc

As I worked on implementing a survey process for a 12 therapist practice today, I thought it would be helpful to share why I recommend therapists survey their clients. 1) The reputation of your practice is on the line, but you might never know anything was wrong until you get a bad Yelp review. When you ask early, clients know that you care! 2) If you're noticing some of your therapists are losing clients faster than you can get new clients booked, it's important to find out why those clients are terminating. 3) As the practice owner, you can't know everything that goes on in sessions with other therapists in your practice. A quick way to gauge client satisfaction is to ask them directly. 4) Yes, there are ethical considerations to take into account when asking for a review, but it IS possible to do this in an ethical way that considers the client's privacy and clinical needs. Personal testimonials are one of the top ways people make decisions about whether or not to use a service, so it's important to get reviews. If you'd like to chat about why, how, and when to conduct client surveys, schedule a call! https://lnkd.in/gk_vh4Nc