Corporate Insight

With homeowners undertaking more home improvement projects since the pandemic, insurers must offer home characteristic updates on their websites and apps, to ensure homes are adequately protected for their current state. See best practices pulled from a recent P&C Monitor report here: https://lnkd.in/eUrgNDwv

Will life insurance be the next product to go "green"? This article from InsuranceNewsNet features CI life insurance expert Jacob Littman, who discusses how sustainability appeals to life insurance shoppers. Read more here: https://lnkd.in/gxKwKEpu

CI's just-released Health Plan Experience Benchmarks were featured in Becker's this week. The experience benchmarks evaluate 23 leading insurers across 240 desktop and mobile features to identify leaders and top digital experiences across the healthcare space. Read more here: https://lnkd.in/eM22rgmF

Our Senior Director of Healthcare Research Lauren Roncevic will be speaking in a live webinar tomorrow, September 11, as part of a series from Society for Health Care Strategy & Market Development (SHSMD) on social media in healthcare. Tomorrow's session will detail CI research into harnessing social media in healthcare to appeal to Gen Z. Learn more here: https://lnkd.in/g4XYH9-d

Prospects often overestimate the cost of life insurance. Quote tools can help address this misconception and drive users to get coverage. A recent CI report examined the quote tools from eight life insurance firms in our coverage set. See a preview of some best practices from that report in our latest Insights post: https://lnkd.in/exucwYqQ

A new report from CI's Lending Monitor examines the mortgage origination process, identifying new best practices and areas of opportunity for lenders. Using a consumer survey, in-depth interviews with home buyers, and an examination of firm communications, the report gives you an inside look at today's digital lending platforms. Read our press release and download a report preview here: https://lnkd.in/epxYWgBk

Corporate Insight’s Health Plan Experience Benchmark is the only annual study that provides an unbiased assessment of leading health insurer websites and mobile apps from the perspective of the actual end user. Our proprietary grading criteria and analytical framework give you a clear view of how the digital platforms of the nation’s top health insurers stack up against each other in terms of design, navigation, functionality and usability. Learn more here: https://lnkd.in/ec8DHfJk

Chatbots can save customers lengthy wait times on hold with customer service agents, and can help firms offer more self-service options. Our latest Insights post from our Annuity team examines the latest chatbot offerings and best practices from annuity providers. https://lnkd.in/ddAYzuTi

Corporate Insight's annual company outing to a Yankee game celebrated another year of quality research, teamwork, and (for Mets fans) tolerance of pinstripes. Thank you to the Yankees for once again hosting us!

Onboarding is the first step in the relationship between customers and financial firms. In our free webinar, industry experts from Corporate Insight will present the latest findings and best practices for creating better onboarding and account setups in financial services. Watch the free webinar on demand now: https://lnkd.in/eQcNJ8z7