CoServ

This week, we are celebrating our incredible Customer Care team for #CustomerServiceWeek! Customer service isn't just about solving problems—it's about building relationships, creating trust and ensuring every interaction with our Members and Customers has a positive impact. We are shouting THANK YOU to our Customer Care team this week, and every week! They set the standard for dedication, patience and commitment to excellence. #CustomerCareWeek #CommitmentToExcellence #Teamwork #Celebrate

October is National Co-op Month! Co-ops are built on the principle that we are stronger together, empowering us to serve our Members and communities in a way that truly sets us apart from the rest. As a co-op, we create lasting impact by investing in the communities we serve to build trust and foster connections that make a real difference. Let’s continue to grow, collaborate, and uplift each other because together is better! #NationalCoopMonth #Community #MakeADifference #BetterTogether

What a magical night at our annual Employee Recognition Dinner a couple weeks ago! We were honored to recognize our Employees for their years of service to CoServ. A few even received a special award in the following categories: Newcomer of the Year, Service in Excellence and Leader of the Year. This time of year is the best time to reflect on what makes us CoServ – the passion, kindness, and hard work of our Employees. Join the CoServ team today and see our available career openings: CoServ.com/Careers

Last week, our fall blood drive, hosted in partnership with the Lake Cities Chamber of Commerce, saw CoServ Employees and members of the public come together to donate 56 units. Our annual drive is a great way to make a difference, locally. Learn more about our blood drives on the CoServ website: CoServ.com/BloodDrive

This year’s CoServ Charitable Foundation (CCF) Golf Tournament raised a record-breaking $85,000. The tournament featured 180 golfers from 45 teams competing for a good cause at the Wildwood Golf Course in Denton. Every cent raised goes to the CCF Unrestricted Fund, which supports nonprofit organizations outside CoServ’s territory. Read more about the tournament and CCF grants on our website: https://bit.ly/3TgZAGW

After 23 years of serving, longtime District 2 Director Leon Pelzel has retired from our Board of Directors. The Pilot Point native helped make decisions at CoServ over the last 20 years that will reverberate for decades – including forming the CoServ Charitable Foundation and growing CoServ Gas into the fifth-largest gas utility in Texas. “Being close to the people who actually got CoServ off the ground and brought electricity to rural areas – it was a big deal and it has been a privilege to continue building on the foundation that they laid,” said Leon. Read Leon’s full story in the September edition of Texas Co-op Power Magazine: https://bit.ly/474KV7n

Last week, we attended the Excavation Safety Day event in Plano, hosted by the Damage Prevention Council of Texas and Texas811. Digging safely isn’t just about following regulations—it’s about protecting lives, property and the environment. It was inspiring to see so many industry professionals and the public come together to share knowledge and reaffirm our commitment to safety.

Being involved in our local communities is so important! Not only do events like this forge relationships between Employees and community members, but it allows us to spread the word about CoServ! We hosted the Lake Cities Chamber of Commerce Networking Coffee this week at CoServ Headquarters. The event featured a presentation about our blood drive in September. Learn more about our blood drives and sign up to donate: CoServ.com/BloodDrive #BloodDrive #ChamberOfCommerce #LakeCities #Networking

There is no doubt our local teachers are making a difference in the community! Our Energizing Educators Program is a testament to that belief. This program allows a local educator to be recognized for going above and beyond and making a difference in the lives of their students. Read more about Energizing Educators in the August Edition of Texas Co-op Power Magazine: https://bit.ly/3yr8SsE

On Tuesday, we had a day dedicated to Employee well-being! The annual Employee Health Fair was hosted on-site and featured screenings, giveaways and health-related vendors. This event is part of our commitment to supporting the health, wellness and happiness of our amazing Employees!