Creo Solutions

🤩 Celebrity sighting at NetSapiens a Crexendo Company #UGM2024 today! Robert Galop will be on stage with the one-and-only Jeff Pulver, Suzanne Duffy, Jason Byrne, and Doug Green talking about elevating your brand. Come see them on stage and be sure to drop by Table 52 to learn how we can help you 2X your revenue by engaging your customers with new and innovative solutions that help them solve their biggest business problems. #CPaaS #UCaaS #CCaaS #Growth #Innovation #AI

Get out of your #CCaaS #CX silo! Our Robert Galop recently spoke with Doug Green, Thomas McCarthy-Howe and Jeff Pulver about the power of capturing the voice of the customer across the entire enterprise - not just in the contact center. Today's tools keep #VoC siloed between Marketing, Sales, Product, and Contact Center teams, but we're working with companies like Strolid, Inc. to get out of those silos. Find out why we're so excited about recent developments in our industry, and how we're helping companies create better experiences by truly listening to their customers: https://lnkd.in/ekSnsMMW TR Publications VON: Evolution #CCaaSIsNotCX #Marketing #Sales #Innovation

📣 We're excited to announce more details about our partnership with Strolid, Inc. today! As enterprises continue to invest in tools to listen to the voice of the customer, we see Strolid's new IETF #vCons standard becoming the standard for easy storage and access of this information. From our co-founder Robert Galop: “We are excited to lead the market with the implementation of vCons, helping our clients unlock the full potential of their customer conversations. The ability to capture and analyze customer interactions end-to-end will provide deep insights into customer needs and business performance, allowing enterprises to innovate more effectively and deliver a superior customer experience.” Catch Robert at VON: Evolution in Boston this week where we'll be on stage with Thomas McCarthy-Howe and Jeff Pulver talking about this exciting new standard. Learn more here: https://lnkd.in/gX-36apb #VoiceOfCustomer #CX #EX #VOC #Communications #CSPs #MSPs

Catch Robert Galop at VON: Evolution in Boston this week! He'll be talking about innovation opportunities in #CX, #EX, and #Communications with #vCons. Interested in learning more? Check out our recent blog about unlocking innovation with vCons in the enterprise: https://lnkd.in/gbhqX2qb #Innovation #Marketing #Sales #Product

Who's ready to talk #Innovation and #Growth? We're looking forward to another high-impact day at #CASA24! Sanjiv Parikh and Robert Galop are on stage with an awesome group of speakers and CPaaS Acceleration Alliance members today. #CX #EX #AI #Automation #CPaaS

and CASA24 is on its way. Great insights, full of challenging questions and discussions. Working together and jointly developing use cases is key to growth.

We got early access to #CASA24! Come see our team with the rest of the CPaaS Acceleration Alliance in Amsterdam this week. We’re excited to have Sanjiv Parikh and Robert Galop on stage talking about product innovation and go to market with leaders in the communications industry. #Innovation #CPaaS #CX #EX #AI

Check out our latest article on Telecom Reseller: "How to Efficiently Scale Your Development Team for Telecom Innovations"💡Learn how to expand your dev team without losing agility, improve efficiency, and drive innovation in the fast-paced telecom industry! Don’t miss out on key strategies to stay ahead of the curve. https://lnkd.in/gwwQuGd2 #Telecom #DevelopmentTeams #Innovation #TechLeadership #ScalingUp

Great to be back in Amsterdam for our second summit at CPaaS Acceleration Alliance! Last year we wrapped with the publication of the first ever (and long awaited) Gartner CPaaS Magic Quadrant. This year we begin with a big industry JV announcement! Glad to know everyone is timing their announcements around our event 😛 #CPaaS #Innovation #CSPs #MNOs

🤔 We have a question for you: Does your product get better when someone calls your contact center? Do your marketing campaigns get better when someone uses your product? ❓❓ If you're like most companies, your product team doesn't hear what customers are saying to your contact center agents. And your marketing team doesn't see how customers are experiencing your product. Your customer interactions are hidden across siloed marketing, sales, contact center, operations, and communications systems. 😶🌫️ Which means you aren't truly listening to your customers. Your marketing team is still just a bit off on their messaging. Your product is one feature away from greatness. And your operations team is making customers angry with that one little step they added to their process. 😡 THIS is why we're excited to announce our new partnership with Strolid, Inc. 📣 The team at Strolid just introduced a new industry standard that will revolutionize how you listen to your customers: #vCons. And we're going to bring this standard into every facet of your customer experience - from #UCaaS, to #CCaaS, to #CPaaS, to #marketing, #sales, and #product. Get ready to experience the EXPONENTIAL GROWTH that comes from truly listening to your customers. Want to learn more? Check out our latest blog: https://lnkd.in/gbhqX2qb Jeff Pulver Thomas McCarthy-Howe Ken Herron Vin Micciche