CrossCom

CrossCom

IT Services and IT Consulting

About us

CrossCom provides technology support solutions for companies with store infrastructures in retail, grocery, restaurant, and similar environments. We apply best practices, developed and refined over 40 years, to create services and governance processes that result in measurable and repeatable business improvements and value. With an unconditional commitment to our customers’ success, our dedicated team continually innovates to optimize our services, systems, operations, and processes to deliver the best solutions possible for the customers and industries CrossCom serves. CrossCom's differentiators are: Our people who are dedicated to creating and delivering innovative solutions that provide continuous improvement and value to customers and industries CrossCom serves A tenured team who leads the organization with a commitment to the company’s long-term viability, team members’ individual growth and accomplishments, and the success of the customers and industries CrossCom serves Accountability – ownership of issues, their risks and consequences, and the complete creation and delivery of the best possible service and support solutions to solve issues and create measurable and repeatable improvements and value Innovation – continuous creation of industry thought leading solutions, systems, operations, and processes that provide real, measurable and repeatable customer and industry value, including a variable field service network, an adaptive sourcing model, and predictive data analyses and support The only field service technician network completely staffed by local vendor partners’ W-2 employees who average 12+ years of serving CrossCom clients A leadership team comprised primarily of former military personnel who are committed to employing veterans directly and through the variable field service network

Industry
IT Services and IT Consulting
Company size
201-500 employees
Headquarters
Buffalo Grove
Type
Privately Held
Founded
1981
Specialties
On-Site Service, Repair and Refurbishment, Support Desk, Deployment, Installation, and Integration, Staging & Configuration, Cabling Services, and Helpdesk

Locations

Employees at CrossCom

Updates

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    3,537 followers

    Meet the CrossCom Team: Randy Harter Today we are thrilled to shine the spotlight on Randy Harter! Randy has been an integral part of the CrossCom team since January 2022 and has consistently demonstrated a commitment to excellence and a passion for delivering innovative solutions. His extensive background in technology, coupled with his unwavering dedication, has made him an essential asset to our organization. Prior to joining CrossCom, Randy honed his technical skills through a diverse range of roles, including surveillance system installation and support, restaurant IT management, and military service. His experience repairing complex systems and providing IT support in demanding environments has equipped him with a unique perspective and a problem-solving mindset. As a Solutions Engineer, Randy consistently goes above and beyond to ensure that our clients receive competitive and tailored proposals presenting their best options. His ability to understand complex technical requirements and deliver accurate and timely solutions is instrumental to CrossCom's success. Randy, thank you for continuously fostering a positive and collaborative work environment and for being a valued member of our team! #EmployeeAppreciation #CrossCom #ITservices #MeetOurTeam

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    3,537 followers

    Tired of constant device replacements? At CrossCom, we're committed to maximizing the value of your IT assets. Our Express Restore program goes beyond basic repairs. We conduct in-depth root cause analysis and complete refurbishments to ensure your equipment is not only fixed but improved. Key benefits: ▪ Extended Equipment Lifecycles ▪ Reduced Replacement Costs ▪ Minimized disruptions and downtime ▪ Improved asset performance Want to learn how our Express Restore program can benefit your business? Contact us Today! #ITservices #CrossCom #Refurbishment #Sustainability

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    3,537 followers

    Disaster recovery shouldn’t be a gamble. At CrossCom, we’re committed to keeping your business up and running, no matter what. Our comprehensive disaster recovery services include: ▪ Strategic equipment stocking across multiple facilities for rapid response. ▪ Enhanced service desk support during critical times. ▪ A nationwide network of over 5,000 badged CrossCom technicians for swift on-site assistance.   Don't let a disaster disrupt your operations. Contact us today to learn more!   #DisasterRecovery #ITServices #ITSupport #CrossCom

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  • View organization page for CrossCom, graphic

    3,537 followers

    From the bustling grocery store to the fast-paced action of a restaurant, at CrossCom we understand that technology is the backbone of your operations. That’s why we handle everything from the backend infrastructure to the devices your customers interact with daily, ensuring reliable and consistent performance. Our expertise includes: ▪ Point of Sale (POS) Registers ▪ Scanner Scales and Wireless Scanners ▪ Department Scales, Printers & Peripherals  ▪ Interactive Touchscreen and DynaKey Systems ▪ POS Application Support  ▪ Digital Menu Boards and Displays Contact us today so you can focus on what you do best, while we take care of your technology! #ITServices #CrossCom #HospitalityTech #RetailTech

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  • View organization page for CrossCom, graphic

    3,537 followers

    Is your back office running at Peak Performance? The smooth operation of your business hinges on a strong back-office network. But managing routers, switches, firewalls and NAS devices can be a time-consuming challenge. That’s where we come in! At CrossCom, our IT experts are passionate about keeping your back-office systems running smoothly. We offer comprehensive services to ensure your network infrastructure is reliable, secure and optimized for performance. Contact us today to learn how we can keep your business running smoothly! #ITservices #backofficeservices #CrossCom #networkmanagement

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    3,537 followers

    Lukasz Dobosz, CPA Dedication and talent have been invaluable to our team, and a year later we're excited to announce his well-deserved promotion to Controller! Join us in congratulating Luke on this fantastic achievement! We're thrilled for him and can't wait to see what he achieves in his new role! #Itservices #promotion #crosscom

    View profile for Lukasz Dobosz, CPA, graphic

    Controller at CrossCom

    I’m happy to share that I’m starting a new position as Assistant Controller at CrossCom!

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  • View organization page for CrossCom, graphic

    3,537 followers

    Is back-office infrastructure management slowing you down? At CrossCom we offer comprehensive back-office IT solutions designed to streamline your operations and empower your team. Our expert technicians can assist with a variety of back-office IT solutions including: ◽ Routers and Switches ◽ Firewalls ◽ Network Attached Servers ◽ Network Attached Storage By partnering with us, you’ll benefit from both reduced IT overhead and improved performance. Our services free up your in-house IT team to focus on strategic projects, while we ensure your back-office infrastructure runs at peak efficiency. Contact us Today to learn more! #backofficeservices #ITsolutions #crosscom #itservices #efficency

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  • View organization page for CrossCom, graphic

    3,537 followers

    In the fast-paced world of IT services, successful delivery hinges on more than technical expertise. At CrossCom we understand that a phenomenal project management team is the secret weapon that keeps projects on track, clients happy, and your company ahead of the curve. How a Great Project Management Team Makes a Difference: ▪ Crystal Clear Communication: They bridge the gap between technical teams and clients, ensuring everyone's on the same page. ▪ Scope & Budget Control: They strive to keep projects within defined parameters, delivering value without surprises. ▪ Adaptability: They anticipate challenges and adjust course when needed, ensuring project success in a dynamic environment. Want to learn how our PM team can help your IT project succeed? Contact us today! #projectmanagement #ITservices #CrossCom #collaboration #clientsatisfaction

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