Customer Relationship Management Conference (CRMC)

Mastercard is bringing together retail, restaurant, travel and CPG executives in Chicago on Sept 17th for its Excellence in Customer Engagement Summit! ✅🚀 Learn how your loyalty peers are driving profitable growth & customer engagement through data-driven decision making.  Sign up today: https://lnkd.in/ggh-AqTR When: Tuesday, Sept. 17 Where: 333. N Green St.  ✔️Free to attend! #MasterCard #CustomerEngagement #CRMC #Retail #DSW #WestJet #MarcosPizza #NoodlesCo

Calling Chicagoland loyalty executives! 😍🚀 Join Mastercard on September 17th for their annual Excellence in Customer Engagement Summit. You’ll walk away with ideas on enhancing your engagement efforts, an ability to benchmark performance relative to the competition, an understanding of market and consumer trends and so much more. When: Tuesday, Sept. 17 Where: Chicago, IL ✅ Free to attend! Register now: https://lnkd.in/ggh-AqTR  #Mastercard #CRMC #CustomerEngagementSummit #ChicagoEvents #Chicago

Learn how leading brands like DSW  Marcos Pizza  WestJet  & Noodles & Company are driving growth & customer loyalty through data-driven decision making at The Mastercard Excellence in Customer Engagement Summit in Chicago next month! 😍🚀 ✅ Free to attend! Sign Up Here: https://lnkd.in/ggh-AqTR When: Tuesday, Sept. 17 Where: 333. N Green St. #MasterCard #CustomerEngagement #CRMC #Retail #DSW #WestJet #MarcosPizza #NoodlesCo

📣 Calling all Do-Gooder's - Want to make a difference in a child's life? 🙏👬👫 Join us for a webinar today!  August 5th @ 1pm CT (link below) to learn how CRMC's partners & friends at The Leukemia & Lymphoma Society are working to improve the quality of life for every child with blood cancer. https://lnkd.in/gCzgcBBE #LLS #LLSUSA #CRMC2024 #CRMC #BloodCancer #ForTheKids

Doing Good is Good for Business! 🙏👬👫 CRMC partnered with The Leukemia & Lymphoma Society to improve the quality of life for every child with blood cancer. Please join us for a webinar on August 5th @ 1pm CT (link below) if you would like to learn more about how retailers are supporting this innovative approach to transforming care and treatment for kids with blood cancer and how you can help to make it a reality.  Dream with us: https://lnkd.in/gCzgcBBE #LLS #LLSUSA #CRMC2024 #CRMC #BloodCancer #ForTheKids

S&P Global Ratings downgrades #Walgreens, citing struggles in both #pharmacy and retail. The drugstore retailer faces debt maturities, and the upending of some strategies introduces new uncertainties, analysts said.

🌟 How do You Create Amazing Customer Experiences? Keep it SIMPLE.  In the quest to deliver exceptional customer experiences, sometimes the simplest strategies yield the most impactful results. A recent FastCompany  article highlights how Amazon focuses on "low-hanging fruit" to create excellent customer interactions & drive loyalty. 🔑 What it takes: 1. Personal Touch: Small, thoughtful gestures can significantly enhance the customer journey. 2. Consistency Matters: Reliable and consistent service builds trust and satisfaction. 3. Empowered Employees: Equipping frontline staff to address customer needs effectively can create memorable experiences. By prioritizing these straightforward yet powerful tactics, businesses can create a positive ripple effect that enhances overall customer satisfaction. What simple strategies have you found effective in improving customer experiences in your industry? #CustomerExperience #CX #BusinessStrategy #CustomerSatisfaction #Innovation #Leadership #CustomerLoyalty #CRM #CRMC #Amazon

New Retail Sales Data: Is the Consumer Fading? 📉 Sales data is showing a decline in consumer spending...  🔍 Key Insights from this article: 1. Decreased Spending: Retail sales have dipped, indicating that consumers are becoming more cautious with their expenditures. 2. Economic Indicators: This decline could signal broader economic issues, including job insecurity and inflation concerns. 3. Business Implications: Companies may need to adjust their strategies to align with the changing consumer behavior. As professionals, staying informed about these trends is crucial for adapting our approaches and navigating the evolving market landscape. #CRMC #CRM #RetailNews #RetailSales #ConsumerTrends #MarketAnalysis 

As more than 50% of Gen Z and 45% of millennial consumers are celebrating Pride Month, Target  and other retailers are taking it a bit slower this year after last year's marketing kickback.  https://lnkd.in/gwz2TACW #pridemonth #pride #retaildive #crmc #crm #retailnews

Customer Experience Gets Worse. Again. https://lnkd.in/gE5vWA3W #customerservice #crm #crmc #cx