Why settle for renting a network when you can build your own? Dispatch Recruit gives you access to tens of thousands of pre-vetted service providers. Easily find and connect with qualified pros across multiple trades in your target locations, tailored to your specific business needs. 💡 Expand your service reach, boost your capacity, and deliver exceptional experiences - all on your terms. 🗓 Ready to build and optimize your contractor network? Book a demo and see Dispatch Recruit in action today. [https://lnkd.in/edtgyyEn] #FieldServiceManagement #ContractorNetwork #ServiceProviders #WorkforceOptimization
Dispatch
Technology, Information and Internet
Boston, MA 4,228 followers
Own every service experience, from lead to lifetime customer.
About us
Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand's reputation at risk. Today's consumer expects a transparent and effortless service experience and judges brands on their ability to meet that expectation. Dispatch powers modern service by seamlessly connecting brands to an army of expert-on-demand local contractors, providing those contractors an intuitive platform to assign and manage jobs, and communicating service details automatically to the customer via their mobile device. When coupled with a CRM or existing field service management software, Dispatch automatically synchronizes customer, performance and job data between systems. Ultimately, Dispatch links the people, process, and data to create a modern service experience that delights customers, empowers contractors, and promotes a positive brand image for the enterprise.
- Website
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http://www.dispatch.me
External link for Dispatch
- Industry
- Technology, Information and Internet
- Company size
- 51-200 employees
- Headquarters
- Boston, MA
- Type
- Privately Held
- Founded
- 2013
- Specialties
- Enterprise Software, Mobile Workforce Management, Last-Mile, Field Service Management, On-Demand, and Marketplaces
Products
Dispatch
Field Service Management (FSM) Software
Dispatch is the only software platform to help enterprises unlock the potential of flexible service provider networks to provide world-class customer experiences. We make it easy by centralizing all service interactions onto one platform with a suite of modular solutions that minimize friction, maximize customer experience, and consolidate real-time service interaction data to measure trending performance and drive intelligent decision-making. Dispatch enables enterprises to grow and engage their service network by efficiently attracting, engaging, and retaining high-quality service providers. Our dedicated engagement team maximizes service provider adoption and usage by providing personalized training and support.
Locations
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Primary
123 N. Washington St, Second Floor
Boston, MA 02114, US
Employees at Dispatch
Updates
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What’s missing from your Field Service Management software? ⚡ Is your FSM software giving you the real-time visibility, built-in provider network, and data-driven insights you need? Managing a network of service providers is tough without the right tools. See how Dispatch is helping companies like yours own every service experience, from job tracking to performance management. Want to see how it works? Schedule a demo today! 👉 https://lnkd.in/g4yhp5t2 #FieldServiceManagement #FSMsoftware #ServiceProviders #ContractorManagement
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🚀 How did Clayton Home Building Group slash service call volume by 20% while boosting customer ratings? Our latest case study reveals the game-changing strategies behind Clayton's field service transformation. Discover: - Innovative workforce engagement tactics - Visibility-boosting field operation techniques - Cost-cutting methods that customers love The results? Higher efficiency and happier homeowners, driving incredible business growth. 👉 Don't let this knowledge slip away! Swipe now to access the full case study and elevate your field service game. #ClaytonHomes #FieldServiceManagement #HomeBuilderInnovation #CustomerSatisfaction #OperationalExcellence #FSM
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September DEI: Unconscious Bias Workshop Earlier this month, our company participated in a DEI workshop focused on unconscious bias. During the session, we explored how implicit biases can subtly influence decision-making and team interactions. The training provided valuable insights into identifying and addressing these biases, offering practical strategies to mitigate their impact in both personal and professional settings. The interactive format made the session engaging and highlighted the importance of creating a psychologically safe workplace. Participants walked away with enhanced emotional intelligence and a better understanding of how to foster inclusivity within diverse teams. Our DEI efforts, including this workshop, set the stage for ongoing DEI improvements in our organization. #unconsciousbias #DEI
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🚀 The Contractor Network Revolution: It's Time to Own, Not Rent We've explored the challenges. We've uncovered the benefits. Now, in the final part of our game-changing series, we're pulling back the curtain on a revolutionary approach to build and expand contractor networks. 🔑 Key takeaways: 1. Why "renting" contractor networks is limiting your potential 2. How owning your network uphold service quality and customer satisfaction 3. How cutting-edge tech is making this shift more accessible than ever Industry leaders are already reaping the rewards of this paradigm shift. Are you ready to join them? Ready to transform your contractor network into a powerful engine for growth and innovation? Dive into our analysis and discover the roadmap to mutual success. https://lnkd.in/eWrCSqDs 💡 Question for the pros: What's holding you back from building your own contractor network? Let's discuss the challenges and opportunities. #FieldServiceManagement #ContractorNetworks #InnovationInFSM #WorkforceStrategy #OperationalExcellence #Recruitment
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🚀 It's Official: Dispatch Recruit Launches Today! 🎉 The next evolution in contractor network management is here. Dispatch Recruit is now AVAILABLE, empowering you to source, expand and optimize your service provider network like never before. Why Dispatch Recruit is a game-changer: ✅ Access our vast network of service providers ✅ Find the right pros using advanced matching criteria ✅ Scale your network and expand service area efficiently to meet changing demands ✅ Streamline onboarding and integration processes Don't just adapt to the future. Shape it. Dispatch Recruit isn't just a tool—it's your pathway to a more efficient, engaging service network. 👉 Learn More and Book a Demo: https://lnkd.in/edtgyyEn #DispatchRecruit #FieldServiceManagement #ServiceNetwork #ContractorManagement #ContractorRecruitment
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🔧 From Headaches to Windfalls: The Contractor Network Revolution 🚀 Remember when we talked about the challenges of managing contractor networks? Well, hold onto your hardhats, because we're about to flip the script. 👀 Here's what we've uncovered: 1️⃣ Top companies aren't just managing contractors - they're turning them into a secret weapon 2️⃣ A simple shift in contractor engagement could boost your profitability by nearly 25% 3️⃣ There's a ripple effect that touches everything from operations to customer satisfaction But here's the kicker: this isn't just another trend. It's the future of field service management. 🤔 So, what's the magic formula? It's all in our latest analysis: https://lnkd.in/eWpEYdRZ Trust me, you don't want to be playing catch-up on this one. 💬 Let's talk: How are you leveraging your contractor network to drive growth? Any success stories or challenges to share? #FieldServiceManagement #ContractorNetworks #ServiceDeliveryOptimization #WorkforceEfficiency #CustomerExperienceManagement #OperationalExcellence #FSMInnovation
Unlocking Potential: The Transformative Benefits of Optimized Contractor Networks
https://dispatch.me
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🏠 Partnering for Success: Clayton Home Building Group & Dispatch 🤝 At Dispatch, we're proud to empower industry leaders like Clayton to transform their service operations. Our partnership has yielded remarkable results, streamlining processes and enhancing customer experiences. From scheduling efficiency to improved communication, Clayton's team members are experiencing the benefits firsthand. Their testimonials speak volumes about the impact of our collaboration. Want to see how Dispatch can revolutionize your field service management? 👉 [https://lnkd.in/gM9wCkw9] #FieldServiceManagement #CustomerExperience #BusinessEfficiency #WorkforceManagement #DigitalTransformation #SuccessStories
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Is your Field Service Management (#FSM) software really making it easy to manage your contractors and field teams? FSM tools have evolved, and if you're still struggling to get the most out of your internal technicians and independent contractors, you’re not alone. Our recent case study with Clayton Homes shows how Dispatch simplifies managing a mixed workforce and improves overall efficiency. Take Me to the Case Study: https://lnkd.in/gM9wCkw9 #BetterFSMsoftware #fieldservicemanagement #DispatchCustomerStory #DispatchCaseStudy
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🔍 Is your enterprise struggling to build and manage a reliable network of qualified service professionals? You're not alone. The landscape of work is changing rapidly, with a significant shift towards contract and gig work. Businesses across industries are facing unprecedented challenges in finding and retaining skilled service professionals to complete their jobs. We've just published the first part of a blog series that dives into these issues. Here's what you'll discover: ✅ The growing difficulty in sourcing skilled contractor workforce for your service needs ✅ The hidden costs of high turnover among independent contractors ✅ How the contractor economy is reshaping talent acquisition and retention ✅ Why traditional onboarding methods are falling short in today's dynamic work environment But it's not all doom and gloom! This series will also explore innovative solutions and strategies to overcome these hurdles. 🔗 https://lnkd.in/eBGQ6Zns As leaders in the field service management industry, we're not just identifying problems—we're actively developing cutting-edge solutions to revolutionize how enterprises recruit, onboard, and manage their networks of independent service professionals. Stay tuned for parts 2 and 3 of this series, where we'll delve into the benefits of tackling these challenges head-on and explore new approaches for sustained success in this evolving landscape of work. What challenges has your enterprise faced in finding and managing qualified professionals for your service needs? Share your experiences in the comments below! #dispatch #fieldservicemanagementsoftware #contractormanagement #independentworkforce
The Growing Challenge of Recruiting and Onboarding Contract Workers in Diverse Enterprise Operations
https://dispatch.me