Dispatch

Dispatch

Technology, Information and Internet

Boston, MA 4,228 followers

Own every service experience, from lead to lifetime customer.

About us

Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand's reputation at risk. Today's consumer expects a transparent and effortless service experience and judges brands on their ability to meet that expectation. Dispatch powers modern service by seamlessly connecting brands to an army of expert-on-demand local contractors, providing those contractors an intuitive platform to assign and manage jobs, and communicating service details automatically to the customer via their mobile device. When coupled with a CRM or existing field service management software, Dispatch automatically synchronizes customer, performance and job data between systems. Ultimately, Dispatch links the people, process, and data to create a modern service experience that delights customers, empowers contractors, and promotes a positive brand image for the enterprise.

Website
http://www.dispatch.me
Industry
Technology, Information and Internet
Company size
51-200 employees
Headquarters
Boston, MA
Type
Privately Held
Founded
2013
Specialties
Enterprise Software, Mobile Workforce Management, Last-Mile, Field Service Management, On-Demand, and Marketplaces

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Locations

  • Primary

    123 N. Washington St, Second Floor

    Boston, MA 02114, US

    Get directions

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