Encore Community Services reposted this
Sometimes we are unable to deliver a meal because the older adult may not hear the door, or they may be at a doctor's appointment or otherwise occupied. Sometimes getting in touch with the older adult to get them their meal can be challenging. Recently staff members Ebony and Gisselle encountered this issue with a client. They had a client who needed his meals but they were having difficulty connecting to him. He indicated he was having issues with his phone. Ebony suggested to Gisselle, when she delivered his meals, to ask him if she could check his phone. It turns out he had turned his ringer off. Thank you, Ebony and Gisselle, for being creative in helping one of Encore's meal clients! #creativethinking #problemsolver #community #encoreforlife #community