At Enterprise Mobility, our customers and team members come first — a philosophy that extends throughout every area of our global organization. In a recent Forbes article, our CIO Shane Behl shared his people-oriented approach to deploying new technology, which enables a more seamless, personalized and efficient experience for everyone. Read more below.
In my 24 years with Enterprise Mobility, I’ve seen firsthand the incredible impact that technology has on the journeys we take every day. With new tools and devices constantly available, the challenge for IT departments is not a lack of options but knowing where to begin. The best advice that I can give is this: the most successful digital transformation initiatives consider the impact on people. If a new technology does not solve or address points of friction for customers and employees, then it is not a worthwhile pursuit…no matter how trendy or flashy its capabilities are. Thank you Forbes Technology Council for allowing me to share my thoughts on this important topic. You can read my article at the link below, and I welcome all thoughts in the comments.