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Two overlooked ROI metrics for telestroke programs: 1. Leveraging your specialists' ability to deliver care across a wider geography and range of care settings 2. Reduce cost of turnover During our recent telestroke webinar featuring UPMC, Dr. Matthew Starr (Associate Director of the UPMC Stroke Institute) explained how the telestroke network enhances ROI by maximizing provider capacity, allowing the specialists to deliver neurology and stroke care across diverse settings and meeting a broader range of patient needs. He emphasized that employing a telestroke group is generally less expensive than hiring multiple stroke providers to live in rural areas, which is often impractical. Dr. Starr also shared creative staffing strategies, such as hiring stroke neurohospitalist hybrid positions to alleviate some of the call burdens on telestroke teams. Some of the sites taken over for coverage had neurologists who were not stroke-trained and were reluctant to be on call. These communities retained valuable outpatient neurology expertise by offloading telestroke coverage to their group. This approach reduced turnover costs and kept general neurology practices operational in smaller communities. Dr. Andrew Watson noted that similar principles apply across different specialties, highlighting that most medicine is practiced in community hospitals. In these settings, effective communication and positive experiences lead to word-of-mouth recommendations about the network’s high quality and value. Building strong relationships and supporting knowledge transfer among organizations and providers is crucial for implementing and scaling high-performing and integrated telehealth solutions. #virtualcare #telehealth #telestroke #strokecare #neurology #healthcareinnovation

Today’s the day! Join us at 2 PM ET for our “Virtual Nursing Unlocked” webinar in collaboration with Equum Medical. Our esteemed panel includes: Kristen Lawton, MSN, RN (Chief Nursing Officer at Equum Medical Sarah Bell, RN, MSN, MHA (Chief Clinical Officer at OutcomesAI) Linda Lockwood, RN, MBA (Senior Advisor at AVIA) With only an hour to cover so much, here’s a look at some of the key topics and questions our host, Catherine (Cat) Costa RN, MTM (VP Segment Product Management at eVisit), will explore with our guests: 1. Assessing Readiness for Virtual Nursing - What are the signs and ‘symptoms’ from a nursing team that show they might be ready for virtual nursing? - How does Nursing make the business case to the C-Suite that virtual nursing is a key component of new care model design, and make the value narrative? 2. Building the Foundation - What KPIs should health systems track when implementing and scaling virtual nursing programs, and how do they demonstrate measurable value? - What key factors determine whether a virtual nursing program can scale effectively from one unit to multiple, and how should systems plan for this growth? 3. Running Virtual Nursing at Scale - Can you walk us through an ideal experience for a virtual nurse workflow? What are the most successful/useful tasks that should be part of the virtual nurse’s scope? - What are the most impactful use cases for virtual nursing that go beyond short-term staffing solutions, and how can they support long-term care model transformation? Don’t miss this opportunity to learn from nationally renowned experts in virtual nursing! Register here - https://lnkd.in/gkmbqXd7 #virtualnursing #nursing #healthsystems #digitalcaretransformation

Less than 24 hours away! Join us on Thursday, October 24th for a deep dive on Virtual Nursing. This discussion will offer a comprehensive guide to launching virtual nursing at any stage—from basic setups with iPads to advanced, fully integrated systems with cameras and equipment. Learn from three nationally renowned experts, all with years of nursing experience. This panel will provide actionable steps and strategic insights, whether you’re a facility piloting virtual nursing or a health system ready to expand. And as long as you're seeing this post before 1:59 ET on Thursday, October 24th, there is still time to register right here - https://lnkd.in/gkmbqXd7 #virtualnursing #virtualcare #nursing #digitalcaretransformation #healthsystems

“Especially in emergent/urgent situations, the technology absolutely has to work. It can't fail.” During our telestroke webinar, Dr. Andrew Watson stated that the ‘tele’ part of telemedicine should disappear into the background. He used the analogy of riding a bike: “You don’t look down at the tires [or at] the spokes. You don’t think about the gear shifter [or] the handlebars. When you ride, it just works.” The reliability of a virtual care platform hinges on standard operating procedures and thoughtful service-oriented architecture in design. Healthcare providers should be able to focus entirely on their patients rather than being distracted by IT issues. “You can’t be focused on audiovisual controls or lags in the middle of an urgent situation. We've really come to expect the best in technology. It's very important to us because, without that, you can get distracted. If it's an emergent situation or if you're really troubleshooting a difficult situation, it can be very distracting,” Dr. Watson shared. Seamlessly integrating and scaling virtual-first clinical care delivery requires a reliable technology partner, not makeshift solutions. We’re honored to partner with UPMC Enterprises to expand these efforts and enable efficient, world-class clinical care delivery that works for both patients and providers. You can access the entire telestroke webinar featuring Dr. Andrew Watson and Dr. Matthew Starr here - https://lnkd.in/gSdrSuCz #virtualcare #telehealth #telestroke #strokecare #neurology #healthcareinnovation

Join us next Thursday, October 24th for our “Virtual Nursing Unlocked” webinar in collaboration with Equum Medical. This event offers a comprehensive guide for healthcare leaders at any stage of launching or scaling a virtual nursing program. Our esteemed panel features leaders in virtual nursing who bring a wealth of experience across clinical practice, strategic management, and digital innovation in healthcare. Kristen Lawton, MSN, RN (Chief Nursing Officer at Equum Medical), Sarah Bell, RN, MSN, MHA (Consultant, formerly at Mayo Clinic), and Linda Lockwood, RN, MBA (Senior Advisor at AVIA) will share proven strategies and insights to drive successful virtual nursing programs and address key operational, clinical, and technological challenges. Save your spot here - https://lnkd.in/gkmbqXd7 #virtualnursing #digitalcaretransformation #digitalhealth #healthcarewebinars #healthsystems

Honored to be recognized in AVIA Marketplace's "Top Virtual Visit Companies" report for 2024! This achievement underscores our commitment to innovation in digital care transformation. Thank you to our dedicated team and trusted partners! Top Virtual Visit Companies Report available here - https://lnkd.in/ecKeMAPa #HealthcareExcellence #digitalhealth #digitalcaretransformation #healthsystems

During our recent webinar showcasing UPMC’s telestroke program, Dr. Andrew Watson noted how insights from the telestroke networks developed by Dr. Starr and others are being applied across other subspecialties, expanding into consult centers and broader areas of telemedicine. Watson shared how telehealth “takes healthcare back to the patients” by providing immediate access to appropriate care and offering a safer and more comfortable option in many cases. Dr. Watson emphasized how telehealth effectively mitigates unique access challenges faced by patients in both rural and underserved urban areas, such as long commutes, difficult driving conditions, extreme weather, and high asthma rates. He also highlighted that provider satisfaction improves when they can conduct meaningful, high-quality consults remotely. “The outcomes have shown that telestroke is extremely effective no matter where the provider is,” Watson stated. Both Dr. Watson and Dr. Starr emphasized the financial and emotional benefits of keeping stroke patients at their local centers. Dr. Starr highlighted ongoing efforts to decrease unnecessary transfers through standardized protocols and teleneurology rounding. These alleviate strain on transfer centers and main hubs and allow patients to remain close to their families and communities during treatment. The financial impact of telehealth is significant, with patients saving an average of $167 in driving expenses for every outpatient visit. Since its inception a year and a half ago, UPMC’s virtual-first surgery program led by Dr. Watson has saved 120,000 miles of driving, equaling 2,164 patient hours, $70,000 in patient expenses, and reduced carbon dioxide emissions by 47,000 kilograms. By continuing to expand telehealth capabilities and initiatives, UPMC is at the forefront of implementing innovative solutions that enhance care delivery and foster healthier, more connected communities. #virtualcare #telehealth #telestroke #strokecare #neurology #healthcareinnovation #healthequity

In stroke care, every minute counts. Effective coordination and protocolization of clinical workflows can significantly impact outcomes. In our recent webinar highlighting UPMC’s telestroke program, Dr. Matthew Starr discussed the critical role of telehealth in streamlining these processes. Upon patient arrival, the triage team quickly identifies stroke symptoms and initiates a series of parallel actions. While the patient undergoes imaging, the bedside provider notifies the on-call telestroke provider using eVisit’s platform and receives a quick callback—often within just 35 seconds. The team reviews essential patient history, including last seen well times and any contraindications for treatment. They are prepared to evaluate the patient via video conferencing and integrated Point Tilt Zoom (PTZ) cameras once they return from imaging.  Meanwhile, the ER team prepares the thrombolytic therapy. “The standardization of how to communicate with us, how to see us on video, how we can review the imaging and data. That's really been the biggest bang for the buck in terms of improving the quality of our care here,” Dr. Starr noted. Dr. Starr emphasized the significance of telestroke in enhancing access to critical acute stroke treatment and highlighted research indicating that telestroke can help reduce geographic, gender, and racial disparities in stroke treatment. “With telestroke, we're really bringing the expert specialty care to wherever the patient is.” By enabling neurologists to evaluate and treat stroke patients remotely, UPMC is improving access to timely, life-saving interventions. #virtualcare #telehealth #telestroke #strokecare #neurology #healthcareinnovation #healthequity

Over the last 6 months, we've seen a major uptick in questions about virtual nursing. And any digital health conference this year held at least a few virtual nursing sessions. Our goal with this upcoming webinar, in collaboration with Equum Medical, is to bring an All-Star nursing panel together to answer frequently asked questions and provide actionable steps and strategic insights, whether you're a facility piloting virtual nursing or a health system ready to expand. You can register for the webinar right here - https://lnkd.in/gkmbqXd7 Did we mention we have an All-Star panel? Here's a quick look at who is joining us on October 24th. Kristen Lawton, MSN, RN, Chief Nursing Officer at Equum Medical - Over 25 years of experience in nursing and healthcare administration leadership. Extensive experience in Magnet-accredited hospitals recognized for excellence in nursing and patient care. Sarah Bell, RN, MSN, MHA, Consultant - Over 20 years of experience, including spearheading Mayo Clinic’s eICU initiative as Nurse Manager from 2013 to 2020, and establishing the organization’s first Virtual RN program. Linda Lockwood, RN, MBA, Senior Advisor at AVIA - Over 30 years of expertise in clinical service line development, delivery, and leadership across payer, provider, vendor, and consulting spaces. Recognized as a national expert in Virtual Nursing and clinical optimization leveraging digital and AI-driven technologies. Hosted by our very own, Catherine (Cat) Costa RN, MTM, VP of Segment Product Management at eVisit and also a Registered Nurse. Four RNs on one webinar. We hope you can attend on Thursday, October 24th at 2:00 PM ET. Looking forward to a great discussion! #virtualnursing #digitalhealth #virtualcareprograms #virtualcareplatforms #healthsystems #nursing #nurseburnout #nursingprograms

Each minute during a stroke results in the loss of 1.9 million neurons. Last week, Dr. Matthew Starr, Vascular Neurologist and Associate Director at the UPMC Stroke Institute, joined us for our telestroke webinar. Dr. Starr highlighted the “8 Ds of Stroke Care" from initial detection to final disposition, reinforcing that time is brain. Here's a quick breakdown of the 8 Ds: Detection – Recognizing stroke symptoms early Dispatch – Calling 911 to initiate emergency response Delivery – Transporting to the right stroke-capable hospital Door – Speedy entry and triage in the ER Data – Gathering critical imaging and labs Decision – Deciding on interventions, like IV thrombolytics Drug – Administering appropriate medication Disposition – Deciding on the most appropriate level of care post-treatment So, at which stage(s) is a telestroke program most impactful? Dr. Starr emphasized the vital role of telestroke teams, particularly in the Data and Decision phases, where fast, accurate care decisions can significantly improve patient outcomes. “The faster we treat with lytic, the better patients do,” he noted. “We work with our sites to standardize protocols to really shave seconds and minutes off. We want to save those neurons.” By streamlining protocols to bring patients into active care within moments of arrival, UPMC’s telestroke program is shaving critical minutes from the intervention timeline. The telestroke team stands ready to jump in within minutes of being notified, ensuring rapid imaging interpretation, consultation, and treatment decisions. With over 40,000 tele-consults to date and a 92% decrease in wait times, UPMC sets a powerful standard for coordinated, life-saving telestroke care. #virtualcare #telehealth #telestroke #strokecare #neurology #timeisbrain #healthcareinnovation "Time is Brain | Quantified" - AHA Journals - https://lnkd.in/dxcTM6qN