HelpGrid

HelpGrid

Technology, Information and Internet

Wilmington, Delaware 5,433 followers

Customer Support & Abandoned Cart Recovery

About us

It's time to start exceeding your customers' expectations. Get 24/7 turnkey contact center outsourcing solutions, customized to your specific needs, that turn your customers into enthusiastic brand advocates. TRUSTED BY CUSTOMERS IN 8 COUNTRIES TO EXCEED THEIR EXPECTATIONS Established in 2015, HelpGrid's handles thousands of orders per day, equating to more than 1 million minutes per month with unparalleled cloud-based, scalable, fully customized customer service solutions, deeply evaluated and highly trained customer service champions, and a fanatical commitment to exceeding your expectations. HOW WE HELP YOU PROVIDE A SEAMLESS CUSTOMER-CENTRIC EXPERIENCE ACROSS ALL CHANNELS - Customer service operations are customized to your requirements, so you can start where you are and scale as you go - Get weekly check-ins during implantation and quarterly reviews after that, so you can always stay on top of the data - Scalable workforce management – including 24/7 availability and 100% uptime – so your needs are always met fast - Quick implementation, with quality-focused compensation and training, that turn customers into brand advocates - Seamless omnichannel solutions that reduce customers' efforts READY TO START EXCEEDING YOUR CUSTOMERS' EXPECTATIONS? Schedule your free consultation at support@helpgrid.com, and let's figure out how to turn the customer service you provide into a competitive advantage.

Industry
Technology, Information and Internet
Company size
51-200 employees
Headquarters
Wilmington, Delaware
Type
Privately Held
Founded
2015

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