Mainstay

As Andrew Magliozzi says, it’s not about what AI can do—it’s about what we do with it. How can we use AI to make a more connected, more human future?

More students. More retention. More capacity. Same staff. 📌 Since rejoining Mainstay, University of West Florida has accomplished a: ✅ 26% increase in freshman enrollment ('23-'24) ✅ 6% boost in retention ✅ 7% increase in graduation rates Want to explore how Katie Condon and the team did it? 🔗 Read the story here: https://lnkd.in/eAtq4v4M #StudentSuccess #EnrollmentManagement #StudentRetention #AI #HigherEd

“‘We knew Mainstay was working—but we didn’t realize how much until it was gone.’” – Katie Condon, AVP Enrollment Affairs, University of West Florida 💡 Sometimes, you don’t see the full impact of a strategy until you try something else. 📌 Managing engagement got harder. 📌 Tracking student outreach became a challenge. 📌 Their team was spending more time on the tool than on students. So Katie called our cofounder, Kirk Daulerio - and the rest is history. 🔗 Read the full story: https://lnkd.in/eAtq4v4M #AI #HigherEd #StudentSuccess

In 2020, University of West Florida had to make a tough budget decision. They explored alternatives, made a switch… and discovered something unexpected. 💡 What happens when you replace a system that was working? Get the answers from Katie Condon, AVP Enrollment Affairs at UWF. 🔗 https://lnkd.in/eAtq4v4M #AI #HigherEd #StudentSuccess

When University of Maryland Eastern Shore set out to reduce enrollment holds, they weren’t just solving an administrative challenge. They were removing barriers to #studentsuccess. Here’s what made it work: ✅ Proactive engagement: Students heard from UMES before they hit roadblocks. ✅ Clear, simple actions: No guesswork—just the next step students needed to take. ✅ Smart use of staff time: Advisors focused on students who needed direct support. This wasn’t about adding more work—it was about reaching students in a smarter way. What’s one process at your institution that could benefit from a similar shift? More on their approach here: https://lnkd.in/ew9V6fdQ

At University of Maryland Eastern Shore, enrollment holds were creating barriers for students every semester. Dr. Reginald Garcon and his team knew there had to be a better way. Instead of working reactively, they redesigned their approach, using proactive, #AI enhanced outreach to make sure students got the support they needed early. The result? ✔️ 500 enrollment holds dropped to just 27 ✔️ Staff focused on students who needed them most ✔️ Students got clear next steps—before hitting roadblocks This wasn’t about technology replacing people 🙅♀️ —it was about giving staff more time to focus on high-impact work while ensuring no student slipped through the cracks. Full story here: https://lnkd.in/ew9V6fdQ For those working in higher ed—how is your institution tackling enrollment barriers? #studentsuccess #highereducation #enrollment

Can our #workforce adapt quickly enough in an AI-driven world before our #jobs vanish overnight? In this clip, Andrew Magliozzi of Mainstay examines how generative #AI is reshaping our #economy at a pace unlike anything we've seen before. He contrasts the gradual shift from horse and buggy to automobiles with today's rapidfire changes, emphasizing the #urgent need to retrain and #reskill our workforce. Tune in now: https://lnkd.in/gfReNFhB

🎧 How can #AI reshape the way we support students while keeping human connection at the core? Our own Andrew Magliozzi caught up with Deep Dhillon on the Your AI Injection podcast to explore the role of AI in #HigherEducation. This episode explores how to proactively help students succeed—whether it’s reminding them to complete financial aid forms or supporting them through big life decisions. Some highlights from the conversation: ⏺️ AI should liberate people to focus on high-impact connections. ⏺️ AI is closing gaps in education access and outcomes (examples). ⏺️ Institutions can use AI to proactively help students succeed—before they even know they need support! It’s not just about the technology; it’s about how we design it to empower people. Definitely worth a listen if you’re exploring ways to integrate AI into higher ed (or are just curious about where it’s all heading). Access the full episode in the comments!

Human-centered #AI isn’t just about answering questions—it’s about empowering people, building connections, and improving outcomes. What does it mean to you? Let us know in the comments! #studentsuccess #highereducation

As we step into a new year, it’s time to reflect on what’s working—and what isn’t—in higher education. 🎯 Start: Focus on small, actionable steps that accelerate work and drive meaningful progress. ✋ Stop: Avoid relying on AI for judgment-based tasks that require human insight. AI works best as a partner, not a replacement for human expertise. Now it’s your turn: What would you add to the list? Share your thoughts in the comments. #HigherEd #StudentSuccess #ConversationalAI #AI