InspiriTec, Inc.

Our Affordable Care Act (ACA) Consumer Services Center, based in Philadelphia, recognizes 𝐒𝐡𝐢𝐫𝐥𝐞𝐲 𝐌𝐨𝐫𝐠𝐚𝐧 for her leadership on our team! Shirley joined ACA (and InspiriTec) in August 2021 as a Customer Service Representative (CSR), and rose to a Team Lead and Trainer! She demonstrates 𝐝𝐞𝐝𝐢𝐜𝐚𝐭𝐢𝐨𝐧, 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞, 𝐩𝐚𝐭𝐢𝐞𝐧𝐜𝐞, 𝐚𝐧𝐝 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐢𝐬𝐦 while assisting callers and colleagues. Shirley’s work is essential to the continued growth and success of the ACA project. Her education of CSRs improves performance and preserves institutional knowledge, so we can support Pennsylvanians who inquire about and apply for medical and food benefits offered by the PA Department of Human Services, AND employ people with disabilities in meaningful work. Shirley, Congratulations on your accomplishments, and Thank You for your contributions to InspiriTec! #employeeappreciation #inspiringworkthroughtechnology #customerservice

Our Army Service Center (ASC), which operates in Fort Knox, KY, facilitates worldwide access into the Army Human Resources Command, through which members of the military community receive and process entitlements and benefits. During Customer Service Week, an international celebration of customer service professionals held every first full week of October, several of our colleagues on the ASC contract earned awards for their performance this past year. Thank You all for your hard work! #customerserviceweek #inspiringworkthroughtechnology #employeerecognition Kelly Gray = Star Quality Award, Jester of Jubilees Award, First Responder Award Melanie Lucas = Choo Choo Train Award, Star Quality Award Ryanne Sowell = Choo Choo Train Award, Perfect Attendance Clayton Cunningham = Jack of All Trades Award Whitney Montgomery = Jack of All Trades Award Marie Baker = Inspector Gadget Award Phillip Brown = Customer Service Award Brittany Cotto = Tiny Mighty Team Award Cheryl Nunnery = Driving to Succeed Award Lashonda Wilson = Customer Service Excellence Award, promoted to Team Lead Charles McDowell = Paramount Achievement Award Steven Sparks = Paramount Achievement Award Monica Alexander = Helping Hand Award Melissa Eads = Jack of All Trades Award Samantha Fleming-Gadison = Going Above and Beyond Award Daniel Frey = Rising Star Award Arielle Harris = Customer Service Excellence Award Brittany Matayo = Customer Service Superstar Award Joshua Russell = The Closer Award

InspiriTec, as a member of UniqueSource Products & Services, was in Harrisburg at the Pennsylvania State Capitol yesterday for the annual Disability Day, hosted by PA State Senator Christine Tartaglione during National Disability Employment Awareness Month (NDEAM). Michael Carroll - our 2024 UniqueSource Achievement Award winner - represented InspiriTec, and spoke about his career journey and the importance of creating employment opportunities for people with disabilities. Thank You UniqueSource for having us, and Thank You Michael for representing us! Pictured are Lisa Biggica (President & CEO, UniqueSource), Michael Carroll (InspiriTec), Dr. Valerie Arkoosh (PA Secretary of Human Services), and Jordy Johnson (UniqueSource). #ndeam #disabilityemployment #inspiringworkthroughtechnology #uniquesource

Read Jordan's story here: https://lnkd.in/ey8vMSDK

Our Affordable Care Act (ACA) Consumer Services Center team recognizes 𝐕𝐞𝐫𝐚 𝐏𝐚𝐢𝐠𝐞 for September 2024! Vera, a Customer Service Representative on the ACA team since 2015, assists people inquiring about and applying for healthcare coverage and Supplemental Nutrition Assistance Program (SNAP) benefits in Pennsylvania. She shows the utmost 𝐝𝐢𝐥𝐢𝐠𝐞𝐧𝐜𝐞, 𝐜𝐚𝐫𝐞, 𝐚𝐧𝐝 𝐞𝐦𝐩𝐚𝐭𝐡𝐲 in her work. Vera goes above expectations, and she ensures the needs of callers are met. 𝐖𝐞 𝐚𝐩𝐩𝐫𝐞𝐜𝐢𝐚𝐭𝐞 𝐲𝐨𝐮, 𝐕𝐞𝐫𝐚! #employeeappreciation #inspiringworkthroughtechnology #customerservice

Customer Service Week, held annually the first full week of October, is an international celebration of customer service professionals. This year’s theme is “Above and Beyond.” InspiriTec goes above and beyond for our colleagues - most of whom have disabilities - which allows us to go above and beyond for our customers! We had fun events and giveaways planned throughout the week for our colleagues, with the goal of promoting healthy habits, entertaining, and recognizing outstanding customer service performances this past year. We hope you enjoyed, InspiriTec team, and Thank You for your hard work! #customerserviceweek #inspiringworkthroughtechnology #aboveandbeyond

InspiriTec met with Wes Tyler, SourceAmerica Executive Vice President and Chief Operating Officer, and Jill Johnson, SourceAmerica Vice President, Account Products yesterday for a facility tour and dinner in Philadelphia. Here, InspiriTec's John Connolly presents Wes with an InspiriTec coin, in recognition of our partnership and shared mission to expand employment opportunities for people with disabilities. Thank You, Wes and Jill, for coming to meet us! #inspiringworkthroughtechnology #disabilityemployment #sourceamerica

InspiriTec also celebrates #NDEAM with ACCSES New Jersey and our fellow Social Enterprises in their network! We have 90 InspiriTec colleagues working on an ACCSES NJ contract, where we provide support to professionals who require licenses to practice in the State of New Jersey. #ourpurpose #inspiringworkthroughtechnology #disabilityemployment

InspiriTec gives colleagues not just a job, but a true career path. We work all year to serve our customers with contact center and IT help desk solutions, and to turn our colleagues with disabilities and Veterans - who provide these services - into leaders in the field. More than 50% of our Supervisory and Technical positions, across the organization, are staffed by individuals with significant disabilities and/or Veterans. Every October, we celebrate people with disabilities in the workforce, especially at InspiriTec and at our fellow SourceAmerica Social Enterprises. Happy Disability Employment Awareness Month! #ndeam #inspiringworkthroughtechnology #disabilityemployment #careeradvancement

InspiriTec's team of Gordon Clinkscale, Michele Smith, Susan Bertoldo, Theresa Munford, Ryan Schepise, John Connolly, and Dean Marino joined fellow members of ACCSES New Jersey in Red Bank for the annual STAR Conference, to catch up and learn how we are all advancing employment opportunities for New Jerseyans with disabilities. The conference began with a dinner celebrating the 40th Anniversary of the founding of the New Jersey Set-Aside Program, and an awards presentation honoring exceptional workers with disabilities across the ACCSES NJ network. Theresa, a Team Lead on our NJ Division of Consumer Affairs (DCA) Contact Center in Newark, was named Most Valuable Support Staff! Congratulations to Theresa and all the award winners - and Thank You to ACCSES NJ for hosting another great event! #accsesnj #ourpurpose #inspiringworkthroughtechnology #disabilityemployment