LG&E and KU Energy LLC

Business customers have rated Kentucky Utilities Company as one of the highest performing electric utilities for customer satisfaction among its peers in the Midwest midsize region. The honor was awarded yesterday by J.D. Power, a global leader in consumer insights, advisory services and data and analytics, during the company’s recently released 2024 U.S. Electric Utility Business Customer Satisfaction Study. “We’ve seen significant storms throughout 2024, so for business customers to recognize us in this fashion is a tribute to our hardworking employees,” said Shannon Montgomery, LG&E and KU vice president--Customer Services. “Customer satisfaction is core to our company values, and our employees pride themselves on treating customers with professionalism and respect.” Louisville Gas and Electric Company, KU’s sister company, followed closely behind and ranked fourth in the Midwest midsize region. Link to Press Release: https://lnkd.in/gwRQGaGn

The savings are stacking up at the LG&E and KU Online Marketplace. Shop Black Friday deals on top of the line smart thermostats by visiting shop.lge-ku.com.

Today, we broke ground on our new state-of-the art 640-megawatt natural gas combined-cycle generating unit at our Mill Creek Generating Station. Mill Creek 5 will be our most efficient and advanced generating unit, producing electricity through both a gas turbine and a steam turbine, which utilizes steam generated from the exhaust heat in the gas combustion process. Construction is now underway on Mill Creek 5 and will begin powering customer’s homes and businesses in 2027.

Signing up for Auto Pay from your bank account is easy as just a few clicks using our mobile app. Watch the video below for a quick tutorial. Visit lge-ku.com/selfserve to learn more about all of our many self-serve options.

Shop Black Friday deals on smart thermostats right now at our online marketplace. Visit shop.lge-ku.com and start saving!

This weekend several of our employees joined volunteers from other businesses and organizations to help weatherize homes across the city. We’ve been proud to support Project Warm for more than four decades in their efforts to help keep their clients comfortable during the winter months while also keeping their energy usage low. Visit projectwarm.org to see if you or someone you love may qualify for their services.

This #VeteransDay, we honor our more than 220 employees, co-ops and interns at our company, as well as our customers, who have served their country in the U.S. armed forces. Thank you for your sacrifice to our country and community.

A fireplace is a great way to warm up your home as the nights get colder. But as with any flame source, following some simple rules can help keep your family safe.

Thinking about growing your own pollinator habitat? 🐝🦋 Fall is a great time to do so. Most native wildflowers benefit from a cold period to break down their seed coats, which happens naturally during winter. Visit https://lnkd.in/gqkgSppS for more tips on how to get your pollinator habitat started.

With cooler temps just around the corner, it’s time to make sure your home’s heating system is ready to face winter’s worst. A little preparation and maintenance now can help keep the heat flowing when you need it most.