Even though Hurricane Francine did not create a massive amount of damage, LineOne was prepared, and I was a great exercise of our business continuity plan. The picture is of Help Desk Manager, Scott Allemond assisting customers from Houston, TX, during Hurricane Francine. We make sure our Help Desk Engineers are in a safe geographic location available to ensure uninterrupted service to customers before, during, and after the storm. Contact LineOne if you need assistance with your business continuity plan. With LineOne your customer calls always get answered, even with no power or internet. #businesscontinuity #customerexperience
LineOne
Telecommunications
Lafayette, Louisiana 912 followers
We Make Business Phone Systems Easy
About us
For small businesses and large corporations alike, LineOne™ offers scalable, high-quality business phone and networking solutions. Our systems are uniquely designed to your business in order to simplify your communications and control costs while accessing the most advanced forms of communications.
- Website
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http://www.Line.One
External link for LineOne
- Industry
- Telecommunications
- Company size
- 11-50 employees
- Headquarters
- Lafayette, Louisiana
- Type
- Privately Held
- Founded
- 2005
- Specialties
- UCaaS, Business Phone Systems, and Telecom
Locations
Employees at LineOne
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Brandon Connolly
VP of Technology @ LineOne | Customer Advocate | We Make Phone Systems Easy
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Crystal Henry
Project Manager at LineOne
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Scott Allemond
Help Desk Manager
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Roxeann Thomas
Director of Customer Relations and Training, LineOne, LLC; Events Coordinator, Foster Friends of Acadiana
Updates
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🌧️ Preparing for Hurricane Francine: We're here for You! 🌧️ As Hurricane Francine approaches, we want to reassure our clients that we have contingency plans in place to ensure our help desk remains fully operational — before, during, and after the storm. 🌀 Your business communication is our top priority, and we're ready to assist you, no matter what the weather brings. Our dedicated team is equipped to handle any disruptions, and we have the tools and resources to keep everything running smoothly. 💼 Stay safe, and rest assured that LineOne is here for you every step of the way! 🌟 For help or to open a ticket, please visit https://line.one/support #CustomerSupport #BusinessContinuity #HurricanePreparedness #LineOne #UCaaS #VoIP #Louisiana #StaySafe
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Need to redirect your main business phone number due to the approaching hurricane? As soon-to-be Hurricane Francine moves toward Louisiana, we want you to know that LineOne is here to help you and your business stay connected. If you need to make any changes to how your calls are handled during the storm, please contact us through any of the following methods: Email: support@line.one Call: 337-417-9020 Text: 337-417-9020 Message us on Facebook: LineOne We’re here to help ensure your business communication remains uninterrupted. Please reach out if there's anything we can do for you. Stay safe
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Our solutions start with exceptional people. At LineOne, we believe in putting people first, always. From our customers to our employees, we’re committed to building strong relationships and creating positive change. Our team is passionate, agile, and dedicated to delivering innovative solutions. Want to learn more about our people-first approach? Click the link below! https://lnkd.in/gJScJEH9 #PeopleFirst #CompanyCulture #Telecommunications #Innovation
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In a world obsessed with AI and digital channels, it's easy to forget the power of a simple phone call. Surprisingly, it's still the go-to channel for most customers, especially when dealing with complex issues or emergencies. Why? Human connection, empathy, and real-time problem-solving. Don't underestimate the impact of a friendly voice on the other end of the line. Here's Why the Phone Is Still the Customer's Go-To Channel: https://lnkd.in/g_6EYe_w #CustomerService #CustomerExperience #PhoneCalls #HumanConnection
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Do you travel abroad but still want a way to stay connected to your clients and co-workers? You can also call the US without any international charges on your cell phone. Contact LineOne and ask about the LineOne Business Phone System App. Watch and listen to the test call that Dean Simon and Brandon Connolly conducted when Dean was in the Azore Islands.
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PharmaSafe deals with hurricane season every year and after dealing with a large and unreliable provider at the start of his business, Doug Voisin turned to LineOne and can now work from anywhere, and get help they need, exactly when they need it. Check out the full PharmaSafe spotlight by clicking the link below! https://lnkd.in/gpcURZg5 #LineOne #BusinessPhoneSolutions #TelecomProvider #VoIP #CommunicationsSolutions
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If you’re not using text as a customer communication tool in your business, you may be falling behind and missing a golden opportunity. Get our ReachUC app and: • Manage business and personal lines from one login. • Respond faster with pre-written replies for common questions. • Effortlessly set away messages when unavailable. • Send and receive photos and videos with MMS support. • Set up auto-replies and build subscriber lists based on keywords. • Reach multiple contacts with message blasts at once. • Schedule reminders and run timed marketing campaigns. • Keep track of conversations with 3-year history. • Manage everything on the go with the mobile app (iOS & Android). Follow the link to learn more and schedule a demo! https://lnkd.in/g67eHjkg #BusinessSMS #BusinessTexting #TextingForBusiness #Texting #CommunicationTools
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It doesn’t get better than great customer reviews. Hearing how we’ve come through for a customer, keeping their business up and running when they needed us most – it really keeps us going! If you’ve had a great experience with LineOne – we'd love to hear from you so, click the link below and let us know how we’ve helped. https://lnkd.in/gZ5--GVi #CustomerSatisfaction #HappyCustomers #5StarReview #CustomerService
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From tracking customer interactions to providing training opportunities for employees, VoIP Call Recording gives you the possibility to analyze and improve your business. The call recording solutions of the past can be tossed aside - when you get the LineOne VoIP Call Recording Solution, you get a new, simple, and seamless communication tool to help take your business to another level of success. Read our blog for the 4 reasons why your business needs our call recording tool, then contact us for a commitment free quote! https://line.one/blog #VoIPCallRecording #CallRecording #CallRecordingServices #CommunicationsTools #VoIP