Longplay

Longplay

Advertising Services

Longplay is a full-service retention & lifecycle marketing agency for DTC ecommerce brands, specializing in email & SMS.

About us

Longplay is a full-service retention & lifecycle marketing agency for DTC e-commerce brands, specializing in email & SMS. We've generated over $30M in email revenue for DTC brands from pre-revenue to $500M+ in annual revenue. We've helped brands such as Dr. Squatch, oVertone, Groove Life & more nurture, convert & retain customers through email marketing. We partner with our clients as an extension of their internal team by handling: -Strategy development - Email marketing calendar planning - Promotion & product launch email strategy planning -Copywriting -Design - Klaviyo implementation - Multi-platform testing -Analytics & reporting - A/B testing - Website pop-up optimization ""Working with Longplay was literally the difference maker in my brand’s survival. I purchased the company as a turnaround project, and revenues were quickly falling when we engaged Longplay. Their fast work and expertise quickly cemented email as our most profitable channel. Adding in multiple variations of different flows was really a game changer for us because this is an excellent way to increase conversion on already paid-for traffic. The team at Longplay delivers on time and best of all does not require significant oversight or hand-holding. As we like to say in the military, they are truly a fire and forget solution." - Mike Brown, CEO of Brute Force "In preparation for Black Friday and the holiday season, Longplay did a great job helping us to create a strategic and comprehensive email strategy. Longplay not only executed but helped refine which customers to target, when, and how best to get their attention. The team was able to provide both a significant amount of strategic support as well as the ability to independently execute. We would not have had the same level of success without them." - Josh Friedman, VP of Growth & Marketing at Dr. Squatch Interested in working with us? I'd love to hear from you at hello@longplaybrands.com.

Industry
Advertising Services
Company size
11-50 employees
Type
Privately Held
Founded
2019
Specialties
email marketing, email strategy, copywriting, and ecommerce marketing

Employees at Longplay

Updates

  • View organization page for Longplay, graphic

    975 followers

    NEW SMS PLAYBOOK w/ Postscript 📖 For FREE. For you. Get it here 👉 https://bit.ly/3My2GCQ With Q4 around the corner, it’s now or never to: 1. Launch SMS (if you haven’t already) 2. Get all the key SMS flows & campaigns ready to scale Or you’re leaving a ton of money on the table. And with acquisition costs increasing & more competition, this is going to be an exciting Q4! And having the right SMS strategy in place is crucial for a successful Q4. Here’s what you need to get in place with SMS to be ready for BFCM: 1. Effective opt-ins & SMS flows to convert more BFCM traffic into shoppers with 2. SMS campaigns to drive urgency & conversions throughout Q4 3. An SMS strategy to retain customers & drive LTV after BFCM 4. Step-by-step guide to launching your SMS channel from scratch to be ready for Q4 scale. That’s why we've partnered with Postscript to put together this 70-page guide to get you prepped for BFCM.

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  • View organization page for Longplay, graphic

    975 followers

    We're so excited to announce that our founder & CEO Jess Chan will be speaking at DTCx8 tomorrow on: 10 Ways To Increase Customer LTV in Q4 (and beyond) Get your free ticket here: https://lnkd.in/dzxA92uN Q4 is just around the corner & to have a profitable Q4, you need to be thinking about retention too (not just acquisition). You're going to need ways to: 1. Convert more Q4 traffic into customers 2. Increase the AOV of Q4 purchasers 3. Get them buying again 4. Keep them as customers in 2025 She'll be covering all of that in her talk: 11 Ways To Increase Customer LTV in Q4 (and beyond) RSVP here: https://lnkd.in/dzxA92uN

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  • View organization page for Longplay, graphic

    975 followers

    NEW POP-UP PLAYBOOK W/ Amped & Intuit Mailchimp  📖 We’re so excited to launch the FIFTH playbook from Longplay Academy: Pop-Up Power Ups Grab it here 👇 https://bit.ly/4cQq89a BFCM is coming up FAST. Now’s the time to optimize your pop-ups to unlock exponential growth by growing your email & SMS list ahead of time. With acquisition getting more expensive & challenging, most brands are leaving money on the table with a mediocre pop-up. Our team has come together with Amped & Intuit Mailchimp to put together this 66-PAGE (!!) guide packed with examples & strategies to optimize your pop-up from welcome & beyond. Here’s what it includes to prep you for BFCM: 1. How to grow your email & SMS list ahead of BFCM 2. Examples of high-performing pop-ups & A/B tests to optimize opt-ins 3. Step-by-step guide to building a Welcome Flow to convert email subscribers into customers 4. Pop-up strategies to drive product launch & promotion success

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  • View organization page for Longplay, graphic

    975 followers

    NEW LOYALTY EMAIL TEMPLATE LIBRARY ✉ 60+ email templates to drive loyalty program growth We've gone ahead & added a bonus Longplay Library to our Rivo playbook: The Loyalty Advantage ALL for you. STILL for free (for now). All HERE 👉 https://t.ly/pqP4c And it comes with our 98-page Playbook to drive signups & engagement for your loyalty program that covers: 1. The role of a loyalty program in your Retention Ecosystem 2. The (real) KPIs to measure success 3. How to build a launch strategy 4. 9 ways to drive signups through email & SMS flows 5. 6 ways to drive signups through email & SMS campaigns

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  • View organization page for Longplay, graphic

    975 followers

    NEW DIRECT PROGRAM PLAYBOOK W/ PostPilot  📖 We’re so excited to launch the FOURTH playbook from Longplay Academy: Mastering The Mailer Grab it here 👇 https://bit.ly/3MddyFV We’ve joined forces with PostPilot to create this packed 73-page guide on everything you need to know to test, iterate & scale direct mail for your brand. It’ll answer questions like… - Will direct mail work for my brand? - Where do I start with testing direct mail? - How does direct mail work with other retention channels like email & SMS? - How do I scale it profitably? - What direct mail flows should I set up? - How can I use direct mail for promotions, product launches, driving retail sales & more? Here’s what it includes: 1. How direct mail fits in with email/SMS 2. How to test if direct mail can be a profitable channel for your brand 3. How to design high-converting mailers 4. 18 direct mail flows to nurture, convert & retain customers 5. 7 direct mail campaigns to drive growth 6. 50+ examples of high-performing direct mailers

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  • View organization page for Longplay, graphic

    975 followers

    NEW LOYALTY PROGRAM PLAYBOOK W/ Rivo  📖 We’re so excited to launch the THIRD playbook from Longplay Academy: The Loyalty Advantage Grab it here 👇 https://t.ly/pqP4c We’ve joined forces with @rivo to create this packed 98-page guide to help you grow a successful loyalty program. After 5+ years & $300M in retention marketing revenue for DTC brands, we’ve seen one common challenge: Launching a loyalty program is easy, but driving signups and engagement is not. That’s why our guide covers: 1. The role of loyalty programs in the Retention Ecosystem 2. KPIs to measure success in a loyalty program 3. Building a launch strategy 4. 9 ways to drive program signups through email & SMS flows 5. 6 ways to drive program signups through email & SMS campaigns 6. 50+ examples and templates And, as usual, it's free. 

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  • Longplay reposted this

    View organization page for Longplay, graphic

    975 followers

    We're incredibly excited to announce the launch of our new course with Social Snowball ☃️: Mastering The Customer Lifecycle We've put together THE most in-depth course on retention marketing to teach you everything you need to know about nurturing, converting & retaining customers. Our founder Jess Chan shares the strategies & methodology our Longplay team has developed around: 1. Retention Marketing 101 2. Understanding The 4 Pillars Of Retention Marketing 3. How To Nurture Customers Post-Purchase 4. How To Reduce Time Between Purchases 5. How To Increase AOV 6. How To Get Repurchases 7. How To Get Customers To Try New Products 8. How To Upsell Customers To Subscription 9. How To Build Your Loyalty & Referral Program 10. How To Scale Your Ambassador & Affiliate Program And... it's all FREE. Check it out: https://lnkd.in/eYZR3-s8

  • View organization page for Longplay, graphic

    975 followers

    We're incredibly excited to announce the launch of our new course with Social Snowball ☃️: Mastering The Customer Lifecycle We've put together THE most in-depth course on retention marketing to teach you everything you need to know about nurturing, converting & retaining customers. Our founder Jess Chan shares the strategies & methodology our Longplay team has developed around: 1. Retention Marketing 101 2. Understanding The 4 Pillars Of Retention Marketing 3. How To Nurture Customers Post-Purchase 4. How To Reduce Time Between Purchases 5. How To Increase AOV 6. How To Get Repurchases 7. How To Get Customers To Try New Products 8. How To Upsell Customers To Subscription 9. How To Build Your Loyalty & Referral Program 10. How To Scale Your Ambassador & Affiliate Program And... it's all FREE. Check it out: https://lnkd.in/eYZR3-s8

  • View organization page for Longplay, graphic

    975 followers

    Excited to share our founder & CEO Jess Chan's new course with Social Snowball ☃️ on Mastering The Customer Lifecycle for DTC e-commerce brands. She shares all the insights, strategies & tactics that our Longplay team has learned partnering with brands from pre-revenue to $500M+ to build their Retention Ecosystem. Go check it out!

    Free and proven strategies for customer retention? 💥 Instead of gatekeeping or paywalling, click the link in my comments to learn how Jess Chan from Longplay has generated $500M+ in revenue for DTC brands! What other topics can we pull the curtain back on?

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