Manufacturers Resource Center (MRC)

𝐂𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐢𝐧𝐠 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞 𝐢𝐧 𝐌𝐚𝐧𝐮𝐟𝐚𝐜𝐭𝐮𝐫𝐢𝐧𝐠! On Thursday, October 3rd MRC co-hosted a 𝐌𝐚𝐧𝐮𝐟𝐚𝐜𝐭𝐮𝐫𝐢𝐧𝐠 𝐅𝐨𝐫𝐮𝐦 along with the Lehigh Valley Chamber of Commerce, Workforce Board Lehigh Valley, and Lehigh Valley Economic Development Corporation to bring together industry leaders, local officials, and community members in recognition of the importance of manufacturing.   This gathering, part of the nationwide Manufacturing Day celebrations, featured an engaging program focused on economic outlooks, workforce trends, and the vital role of manufacturing in offering diverse and lucrative employment opportunities that drive economic growth. Throughout the program, distinguished speakers shared critical insights on the economic outlook, workforce updates, and trends in managing your company’s online presence, cybersecurity, energy efficiency, and tech and tax considerations impacting the manufacturing sector for job creation and business sustainability.  Another highlight of this event was the presentation of the 𝐌𝐚𝐧𝐮𝐟𝐚𝐜𝐭𝐮𝐫𝐞𝐫 𝐨𝐟 𝐭𝐡𝐞 𝐘𝐞𝐚𝐫 award to 𝐂𝐫𝐚𝐲𝐨𝐥𝐚 recognizing the company’s enduring legacy and commitment to innovation, and community investment. Richard Hobbs, President and CEO of the Manufacturers Resource Center proudly presented the award to 𝐆𝐚𝐫𝐲 𝐖𝐚𝐩𝐢𝐧𝐬𝐤𝐢, 𝐕𝐢𝐜𝐞 𝐏𝐫𝐞𝐬𝐢𝐝𝐞𝐧𝐭 𝐨𝐟 𝐌𝐚𝐧𝐮𝐟𝐚𝐜𝐭𝐮𝐫𝐢𝐧𝐠 & 𝐋𝐨𝐠𝐢𝐬𝐭𝐢𝐜𝐬 𝐚𝐭 𝐂𝐫𝐚𝐲𝐨𝐥𝐚. With its headquarters in the Lehigh Valley and a commitment to quality and community, Crayola stands out as a leader in the industry. Congratulations to the entire Crayola team for this well-deserved recognition! -- Photo left to right: Laudy Allen, Gary Wapinski, Marta Boulos Gabriel (Crayola), and Rich Hobbs (MRC). #SeeYourselfInManufacturing #MFGDay24, Crayola #MEPNationalNetwork #ManufacturingExcellence #Crayola #ManufacturingForum #MRO #AwardWinner #LehighValley

𝐖𝐡𝐲 𝐂𝐡𝐨𝐨𝐬𝐞 𝐚 𝐂𝐚𝐫𝐞𝐞𝐫 𝐢𝐧 𝐌𝐚𝐧𝐮𝐟𝐚𝐜𝐭𝐮𝐫𝐢𝐧𝐠? Manufacturing offers diverse opportunities, innovation, and job stability. Whether an Industrial Engineer or a Welder, you are part of a dynamic, hands-on environment that fosters problem-solving, continuous learning, and pride in creation. With competitive salaries like $106,200 for industrial engineers and $54,600 for welders, there’s a role for everyone in this exciting industry!  Download Infographic: https://bit.ly/3Y8CtRY   Explore the possibilities of this #MFGDay2024 and see how manufacturing is shaping the future. #CareerInspiration #ManufacturingCareers #STEM #JobOpportunities

Register now for our upcoming 𝐓𝐖𝐈 𝐉𝐨𝐛 𝐈𝐧𝐬𝐭𝐫𝐮𝐜𝐭𝐢𝐨𝐧, led by Gene Kaschak, kicking off on October 17, 2024. Through TWI Job Instruction, MRC offers a dynamic program of hands-on learning and practice, imparting essential skills for supervisors, team leaders, and anyone who directs the work of others. Job Instruction training is designed to develop basic stability of your processes (Standard Work). This course teaches the method to instruct an operator how to perform a job correctly, safely and conscientiously. Gear up for an unmatched learning journey that's designed to elevate your impact and unleash your potential! Don't miss out – register today! https://lnkd.in/g6vWszP4 #jobinstruction #twi #manufacturing

Thank you to everyone who joined us yesterday for our brand new 𝐒𝐞𝐫𝐯𝐚𝐧𝐭 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐖𝐨𝐫𝐤𝐬𝐡𝐨𝐩 led by Wendy Beltzner! Inspiring conversations, practical exercises, and meaningful connections filled the day as we explored the characteristics of a servant leader. From fostering empathy to building a strong sense of community, participants walked away with actionable insights to elevate their leadership and make a positive impact for both their teams and the bottom line. Ready to lead with purpose? Check out our upcoming leadership training events! https://lnkd.in/gT42TfB2 #servantleadership #leadership #positiveimpact

𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐀𝐭𝐭𝐞𝐧𝐭𝐢𝐨𝐧 The Lehigh Valley's thriving economy is catching international attention! Le Monde, France’s top newspaper, recently spotlighted our region’s $50 billion economy and its leadership in advanced manufacturing, semiconductors, and biopharma. This recognition underscores our growth and the collaborative efforts of our business community and leaders. Read more about how the Lehigh Valley is shaping the future! https://bit.ly/4dapgw7 #LehighValley #EconomicGrowth #AdvancedManufacturing #GlobalRecognition #WorkforceDevelopment #mepnationalnetwork #PADCED #MRCPA

🎉 A big THANK YOU to the incredible group that completed our inaugural 𝐀𝐌𝐓 𝟏𝟎𝟏 workshop! Led by Shawn Furman, AMT 101 provides a foundation for carrying out an automation project from idea to execution using the PDCA (Plan-Do-Check-Act) cycle. Our participants were highly engaged, asked insightful questions, and made the experience fantastic. We can’t wait to see you all at our next AMT workshop—already in the works! Stay tuned for more opportunities to enhance your automation skills, in the meantime, check our Automation and Manufacturing Technology Solutions here: https://lnkd.in/e7VacGgQ #AutomationWorkshop #AMT101 #ProcessImprovement #PDCA #AutomationJourney

Registration is open for our 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 | 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗻𝗴 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 Program! When you invest in customer service training for your employees, they understand how their role affects the company’s success and it motivates them to increase the quality of their engagements with customers. What’s holding your team back from delivering consistent five-star service? Starting 𝗢𝗰𝘁𝗼𝗯𝗲𝗿 2４, this 4 half-day comprehensive Customer Service Experience program led by Wendy Beltzner enables service providers to understand customers’ wants and needs to turn ordinary interactions into extraordinary experiences. By reframing their thinking from task to opportunity and defining a comprehensive list of “non-negotiable” behaviors, they will be better equipped to make a powerful impact on service culture. Through examining high-quality service standards and best practices of industry leaders, they also gain proficiency in how to differentiate their brand and turn service failures into experiences that build trust and loyalty. Ready to embrace excellence? Our early registration discount ends September 26, 2024. Don't miss out on this opportunity to reshape your customer service landscape. Visit: https://lnkd.in/gYcPRARg to learn more and secure your spot! Can’t make it to our October session? Don’t worry, we have another one May 7, 2025. Register here to save your seat today! https://lnkd.in/gNb5r-Zb #CustomerServiceExcellence #ServiceCultureShift #DeliveringWow #ExceptionalExperiences

It’s not too late to register for our 2024 𝗦𝘂𝗽𝗲𝗿𝘃𝗶𝘀𝗼𝗿 𝗕𝗼𝗼𝘁 𝗖𝗮𝗺𝗽 | 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗙𝘂𝗻𝗱𝗮𝗺𝗲𝗻𝘁𝗮𝗹𝘀 course hosted at Brentwood Industries, Inc. in Berks county starting 𝐖𝐞𝐝𝐧𝐞𝐬𝐝𝐚𝐲, 𝐎𝐜𝐭𝐨𝐛𝐞𝐫 𝟐𝐧𝐝! Let MRC help transform your supervisors into leaders through a series of classroom and hands-on modules that cover 10 key supervisory skills. Supervisor Boot Camp | Leadership Fundamentals, led by Janelle Rabenold, is a five half-day development program that teaches practical, relevant, and easy-to-apply skills for all levels of supervisors. Participants are held accountable for their learning and challenged to apply each topic in their own workplace. Regardless of job title or position, participants are equipped with a repertoire of fundamental leadership skills to effectively lead others. If you’re seeking to elevate your existing leadership skills, build a firm foundation for future growth, and positively impact your company’s performance and profitability, then don’t wait, 𝐬𝐢𝐠𝐧 𝐮𝐩 𝐭𝐨𝐝𝐚𝐲! https://lnkd.in/eeawYR6Y #leadership #supervisor #supervisoryskills #leadershipdevelopment

📣 Our Workplace Safety Forum kicks-off today at 𝟏:𝟎𝟎 𝐏𝐌 𝐛𝐮𝐭 𝐭𝐡𝐞𝐫𝐞’𝐬 𝐬𝐭𝐢𝐥𝐥 𝐭𝐢𝐦𝐞 𝐭𝐨 𝐣𝐨𝐢𝐧 𝐮𝐬! MRC’s workplace safety forum provides the opportunity to engage with an experienced Board-Certified Safety Professional and peer group for interactive discussion of challenges facing their organizations and sharing Best Practices to overcome those challenges. Participants in MRC’s Workplace Safety Forum will hear from an EHS Expert on specific topics regarding OSHA compliance, Emphasis Programs, and case studies from past incidents involving fatalities and injuries. MRC’s facilitator, William Paletski, PE CSP CWCA ensures the right balance of interactive discussion during planned activities and open discussion segments of the forum agenda. Participants should find the Workplace Safety forum a valuable investment in education and peer networking in order to solve your Risk Management challenges. Don't miss out – register today! https://lnkd.in/eQ6rbZWH #safety #riskmanagement #networking #peerlearning #OSHA

✨ Our 2024-2025 season is off to an incredible start, and we couldn’t be more thrilled! Leo Gilroy from NEPIRC, our affiliate PA Manufacturing Extension Partnership (MEP) center, kicked things off with an engaging Project Management session, covering essentials like Project Charters, Leadership, and Coaching. One class down, five more to go! Next up, Wendy Beltzner launched our Train the Trainer program, focusing on the science of adult learning, setting effective learning objectives, and diving deep into learning cycles and styles. Everyone loved the interactive PB&J Challenge! Richard Titus, Ph.D. took our Yellow Belt class to new heights, using the DMAIC approach (Define, Measure, Analyze, Improve, Control) to improve business processes. Day 2 got our participants actively engaged with the Statapult® exercise, exploring process capability and Lean tools. Congratulations to all on earning their Yellow Belt certifications! 🎉 Our HR Forum, led by CCI Consulting and Ogletree Deakins, opened with an insightful Labor & Employment Update. Wayne Pinkstone provided updates on current employment laws, covering everything from paid leave to overtime rules and workplace politics. Next, Rick Neulight facilitated our CEO Forum, with Luke Tilley, Chief Economist at Wilmington Trust, giving us the 2025 Capital Markets Forecast. Wrapping up, Craig Kasper led our Lehigh Valley Supervisor Boot Camp, where participants explored key leadership traits and worked on strategies for managing change within their teams. Week one is complete—four more to go! What a dynamic week to kick off our season at MRC! We’re just getting started, and there’s so much more to come! Thank you to all our participants, instructors, and partners for an amazing start! Together, we're building stronger leaders and a brighter future. Ready for what's next? Check out our upcoming events and register today! https://lnkd.in/eUm7QwCv #LeadershipDevelopment #ContinuousImprovement #LeanSixSigma #ProjectManagement #HRForum #TrainTheTrainer #ManufacturingExcellence #ProcessImprovement #YellowBelt #SupervisorTraining