MODintelechy

⏱️ Ready to turn your B2B renewals notification process into a revenue-driving engine? 🌐 Transforming digital renewals isn’t just about reminders—it’s about creating a holistic strategy that uses high-quality data, automated engagement, and team enablement to deliver exceptional results. 🔎 Here’s a quick look at the pillars of a successful B2B renewals email strategy: 🔹 𝗗𝗮𝘁𝗮 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻: power your strategy with accurate data to forecast, segment, and prioritize high-impact renewals. 🔹 𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆: engage customers through a well-timed, automated communication cadence, with both proactive and reactive messaging. 🔹 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆: deliver personalized, relevant content that reinforces value and drives customers to renew with confidence. 🔹 𝗘𝗻𝗮𝗯𝗹𝗲𝗺𝗲𝗻𝘁: empower your teams with tools and resources to engage confidently and close renewals effectively. 🔹 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀: track engagement and pipeline health to optimize your renewals process continually. 🤔 Want to explore these pillars and how they can reshape your renewals strategy? 👓 See the entire operationalization strategy here to start transforming your approach today! ▶️ https://lnkd.in/gTisp5fz #B2B #Renewals #CustomerSuccess #MarTech #Automation

That's a wrap on TSIA World ENVISION 2024! Day 3 delivered powerful insights into the evolving landscape of digital transformation and customer engagement! 💡 From mastering the shift to SaaS and leveraging AI to optimize data integrity, to enhancing customer experiences with automated systems, the discussions were packed with valuable takeaways. 🌐 We explored how businesses are streamlining operations with AI, improving customer retention, and unlocking new revenue opportunities through innovative tech adoption. The day was filled with thought-provoking ideas on how to stay ahead in the fast-paced digital era. 🚀 The Closing Keynote offered an inspiring look into the future of service innovation, emphasizing the role of customer-centric strategies and advanced technologies in driving business success. It challenged organizations to embrace agility and continuous learning to meet the ever-evolving needs of customers. 📊💬 #TSIAWorld #TSIAWorldENVISION #DigitalTransformation

Day 2 at TSIA World ENVISION 2024 took an exciting dive into the future of B2B customer experiences and AI-driven transformation across the customer lifecycle! Highlights included: 1️⃣ Opening Keynote: Reimagining the B2B customer lifecycle through AI, moving from a labor-intensive model to a digital-first experience. 2️⃣ AI and Revenue Generation: Showcasing how AI can supercharge revenue workflows by improving lead qualification and renewal management. 3️⃣ Fireside Chat: Industry leaders explored AI’s role in maximizing customer satisfaction and driving expansion opportunities. 4️⃣ Special Guest Keynotes: Focusing on the ROI of Customer Success and the importance of accountability in driving results. The afternoon was packed with theater sessions on AI’s role in service automation, voice-based customer service, and leveraging AI for customer support and sales. Stay tuned for more insights from Day 3! #TSIAWorld #TSIAWorldENVISION #B2BCustomerLifecycle

Day 1 at TSIA World ENVISION 2024 is in the books! 🎉 From learning how to break silos between teams and nail renewals management, to mastering the art of resource planning and crafting top-notch self-service programs, the day was packed with insights. 💡 We also explored key industry transformations in tech (hint: it's all about value, not features anymore!) and how aligning educational content with customer journeys drives better product adoption. 🚀 The day wrapped up with the EnvisionExpo—where we networked, chatted tech, and of course, enjoyed some tasty drinks and appetizers. 🥂🍴 Excited for more tomorrow! #TSIAWorld #TSIAWorldENVISION

🚀 Unlock the Power of B2B Renewals Data! 🚀 We’re excited to share our latest whitepaper, "𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹𝗶𝘇𝗶𝗻𝗴 𝗕𝟮𝗕 𝗥𝗲𝗻𝗲𝘄𝗮𝗹𝘀 𝗗𝗮𝘁𝗮", packed with insights to drive digital transformation for your renewals process. Learn how to leverage data to maximize customer lifetime value, streamline renewals, and enhance revenue growth. 𝗪𝗵𝘆 𝗱𝗼𝘄𝗻𝗹𝗼𝗮𝗱? 🔹 Understand the 4 stages of data maturity in renewals 🔹 Discover actionable strategies for automating long-tail renewals 🔹 Get practical strategies for operationalizing renewals data 🔹 Explore key transformation considerations to optimize your tech stack 📩 Download now and start transforming your digital renewals process! 👉 𝗗𝗼𝘄𝗻𝗹𝗼𝗮𝗱 𝗵𝗲𝗿𝗲: https://lnkd.in/gTisp5fz P.S. - We'll be at TSIA World Envision next week talking with clients and industry leaders about this very topic! #tsiaworld #B2B #Renewals #CustomerRetention #DigitalTransformation #DataTransformation

⚙️ In today's fast-paced B2B landscape, renewals are no longer a one-size-fits-all process. The key? A strategic, tiered approach to renewal management that maximizes both technology and human touch. Here’s how: 🔑 𝗟𝗼𝗻𝗴-𝘁𝗮𝗶𝗹 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 for low-revenue accounts keeps renewals on track with digital touchpoints, freeing up teams to focus on higher-value opportunities. 🤝 𝗛𝘆𝗯𝗿𝗶𝗱 𝗮𝗽𝗽𝗿𝗼𝗮𝗰𝗵𝗲𝘀 combine automation with human interaction, ensuring mid-tier accounts receive the right balance of attention. 🏆 𝗪𝗵𝗶𝘁𝗲-𝗴𝗹𝗼𝘃𝗲 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 for high-value accounts uses data intelligence to tailor renewals and upsell opportunities. By operationalizing B2B renewals data, organizations can ensure that every customer receives the right level of engagement—driving efficiency, reducing churn, and boosting revenue growth. #B2B #Renewals #DigitalTransformation #CustomerSuccess

🚀 Building a High-Performing Renewals Engine: The Power of Data Flow💡 In the ever-evolving world of customer engagement, a seamless renewals engine can be a game-changer. It’s all about harnessing the flow of data—transforming scattered information into a unified, actionable strategy that drives personalized customer experiences across multiple channels. Here’s how an effective renewals engine works through three key phases: 🔄 𝗗𝗮𝘁𝗮 𝗜𝗻𝗴𝗲𝘀𝘁𝗶𝗼𝗻: Centralize information from key systems like CRM, install base, finance, marketing, and support into a unified repository. This holistic view of each customer lays the foundation for understanding their renewal journey. 🔗 𝗗𝗮𝘁𝗮 𝗨𝗻𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Merge, segment, and organize customer data to create a single source of truth. This ensures that messages, offers, and renewal strategies are aligned with customer needs, allowing for dynamic, personalized content delivery. 🎯 𝗗𝗮𝘁𝗮 𝗔𝗰𝘁𝗶𝘃𝗮𝘁𝗶𝗼𝗻: Drive engagement across email, SMS, web, portals, social, and others with targeted, timely messaging. By delivering the right message at the right moment, you enhance the chances of a successful renewal and unlock upsell opportunities. With a transformed data flow, you’re not just managing renewals—you’re creating meaningful, personalized experiences that drive retention and growth. 📈 👍 Ready to transform your renewals engine into a powerful driver of growth? We specialize in bridging strategy and execution to optimize your technology ecosystem and deliver exceptional customer experiences. Let’s work together to unlock the full potential of your data and drive consistent revenue success across the customer lifecycle. 🤝 🤳Reach out today to discover how our data-driven approach can help your business thrive! #Renewals #CustomerRetention #MarTech #DataStrategy #DataUnification #Personalization #CustomerExperience #B2B

Meet this week's #agencyface, Scrum Master, and our team member, Tony Giovannini! He is all about driving efficiency and excellence, ensuring every sprint is a step closer to success while safeguarding the quality and integrity of the work we deliver. Hear from him yourself 👇 "As a Scrum Master, my role as a “Servant-Leader” is to facilitate development teams with a primary goal of shipping projects & products to a high level of quality. I act as a coach and guide teams toward self-organization & open collaboration. I remove blockers and work to resolve any issue that can arise that would hinder a team's progress. Ultimately, my goal is to support the team in achieving successful projects & product outcomes." 👨🎤 What is your superpower? "Being tactical in my approach to 'getting things done' (or maybe JIRA Mastery)." 🏔 What keeps your motivated? "Helping a team be successful on any project that we tackle. Working with people smarter than me (there are many) and happy clients." 🧘♂️ How would you spend the 25th hour of a day? "Deep meditation." 🎸 What is a skill you wish you had? "I wish I could pick up any musical instrument and play it at expert level." 🎙 What is your go-to karaoke song? "New Rose" by The Damned #scrum #peopleandculture #employees #agile #projectleadership #b2b #digitalmarketing

🤔 Are your marketing reports cutting through the noise and driving impactful decisions? 📈 Creating impactful marketing reports is key to driving success, but it doesn't have to be daunting. With the right approach, you can craft reports that cut through the noise, engage your audience, and surface the metrics that matter most. 🔑 𝗧𝗵𝗲 𝘀𝗲𝗰𝗿𝗲𝘁? Tailor your reports to different needs: • 𝗘𝘅𝗽𝗹𝗮𝗻𝗮𝘁𝗶𝗼𝗻 𝗿𝗲𝗽𝗼𝗿𝘁𝘀 provide high-level insights for stakeholders, focusing on clear takeaways and actionable data. • 𝗘𝘅𝗽𝗹𝗼𝗿𝗮𝘁𝗶𝗼𝗻 𝗿𝗲𝗽𝗼𝗿𝘁𝘀 dive deeper into the data, offering the marketing team the detailed analysis needed for ongoing optimization and experiments. To ensure success, ask yourself: ▶️ Who needs this information? ▶️ What actions or insights do you want to convey? ▶️ How will the data support your case and encourage action? 💡 Pro tip: Don’t overwhelm your audience with data. Present the necessary information clearly and confidently, and always guide them toward decisions or next steps. Whether in a live presentation or a report, brevity and clarity are your best tools. Mastering the balance between explaining and exploring data will help you create reports that resonate with stakeholders and drive meaningful outcomes. #MarketingReports #DataStrategy #B2BMarketing #MarketingSuccess #ReportOptimization

🎉Join us in congratulating Jessica Lowery on 7 Years with MODintelechy!🎉 One of her peers had a lot to say about Jessica, and we wanted to share it with you ⬇ "Happy Anniversary to the most talented developer I’ve had the pleasure to collaborate with – Jessica Lowery! Her speed and efficiency are truly unmatched – she consistently delivers ahead of schedule, exceeding expectations every single time. On top of her incredible technical skills and attention to detail, Jessica leads MOD's book club, inspiring thoughtful discussions and bringing her passion for learning into everything she does. It’s been a privilege to work alongside someone who not only raises the bar professionally but also fosters a culture of continuous growth. Here’s to many more successful projects and great reads together!" 🚀 #WorkAnniversary #TeamSuccess #DeveloperExcellence #ContinuousLearning #peopleandculture #employees #digitalmarketing