Neuron7.ai

Attending ServiceNow World Forum in NYC tomorrow? Stop by booth 14 to see Neuron7's #ServiceResolutionIntelligence in action, with turn-by-turn guidance to resolve issues, seamlessly integrated in ServiceNow workflows. Empower your teams to improve resolution times while capturing knowledge, enabling faster onboarding, and improving CSAT. Join live demos at 11:15am and 4pm or schedule a 1:1 consultation to discuss your AI strategy. And get in touch if you'd like to join Neuron7 for happy hour after the event! 🥂 Learn more: https://lnkd.in/gdWNywuM #ServiceNowWorldForum #AI #FieldService #TechnicalSupport

📰 Out now: "The Service Leader's Guide to AI and Resolution Intelligence"   Service Council™ asked service leaders to share AI strategies and insights, including Neuron7 customers from Boston Scientific, Ciena, NCR Atleos, Terumo BCT, and more.   From business case, to successful implementation, to ROI at scale, hear from service leaders at the forefront of innovation. Get the guide to learn about:   💡 Boston Scientific’s three-step process to evaluating AI tools while prioritizing the experience of end-users, customers, and patients 💡 How Ciena identified an AI use case to deliver “the quickest and biggest ROI” 💡 The strategic approach to bringing in IT, finance, R&D, and executive stakeholders at Terumo BCT 💡 The impact of gamification and recognition on user adoption at NCR Atleos   Thank you to JUSTIN HEROLD, Chandan Banerjee, Jason Holland, Rachael Castroverde, Scott E. Day and others for sharing your AI experiences and insight.

🔍 New look! Neuron7 recently launched a new website that showcases the speed, accuracy, and connected approach of #ServiceResolutionIntelligence with people at the heart of everything we do.   The new design was driven by Neuron7’s core values:    💡 Continuous Innovation: We value creativity and continually find new ways to help customers. 💡 Collective Intelligence: We respect knowledge and believe that we all benefit when knowledge is shared.   💡 Customer-Obsessed: We are passionate about the success of our customers (and their customers).   The website highlights customer success stories and Neuron7's partnerships with Salesforce, ServiceNow, Microsoft, and SAP that enable seamless integrations in existing service workflows. See the new look at www.neuron7.ai. #AI #FieldService #TechnicalSupport

🌊 Neuron7 is making waves in the AI landscape, as highlighted in a recent article by SiliconANGLE & theCUBE. Unlike many AI solutions, Neuron7 targets the complex domain of service and repair, solving real headaches for customers struggling with: 👎 Articles and manuals that are out of date 👎 Fixes buried deep within documents, making them difficult to find 👎 Time-consuming diagnosis to find out what’s causing the problem Neuron7 redefines customer service and repair, empowering teams with answers in seconds and turn-by-turn guidance to deliver exceptional support. The AI goes even further, predicting problems that might occur next, and suggesting preventative measures to avoid them from occurring. Check out the full article for more insights: https://lnkd.in/gA-9pRiR #AI #CustomerService #FieldService #TechnicalSupport

Thank you for connecting at TSIA Las Vegas! Technology service leaders embraced Service Resolution Intelligence with insightful conversations about the future of service and packed demos.   Highlights from Neuron7's customer panel: ☑ Ciena increased explicit call deflections by 50% while increasing CSAT by 14% ☑ Keysight is seeing 92% resolution accuracy and diagnosing issues 50% faster ☑ Daktronics is redefining their service processes to onboard new technicians faster and drive a shift left to self service Thank you to Chandan Banerjee, Sarah Rose, and John Page who shared their AI journey experience! Check out the blog to learn more: https://lnkd.in/ghsxGWZ4 #TechnicalSupport #AI #ServiceResolutionIntelligence

Neuron7 is headed to Field Service Europe next week!    Hear Niken Patel talk about "Unleashing AI to Improve Technician & Customer Experiences" on Monday 28 October at 2:30pm. ✨ Get in touch if you'd like to meet with Neuron7.ai during the event.   Learn how #ServiceResolutionIntelligence gives your teams answers in seconds and turn-by-turn guidance to resolve issues faster and improve first time fix, while capturing knowledge and improving CSAT. #AI #FieldService

🚀 Neuron7 is thrilled to welcome Marc Silberstrom as Chief Sales Officer! Marc brings years of experience driving innovative solutions for the enterprise, including field service and manufacturing. His strategic and consultative sales approach will help service leaders develop AI strategies to achieve their goals, while accelerating growth for Neuron7. Welcome to Neuron7! We look forward to building the future of service together. #AI #ServiceTransformation #DreamTeam

🚀 Neuron7 recently announced $44 million in Series B funding 🚀 The funding will accelerate innovation for #ServiceResolutionIntelligence, bringing powerful AI solutions to complex service, with seamless integrations. 🌟 Key Highlights: 1️⃣ GTM Leadership Expansion: Marc Silberstrom joins as Chief Sales Officer, Matt Jeffries as AVP Revenue Operations, Matt Wolf as VP of Channel and Alliances 2️⃣ Fortune 1000 Customers Getting Results: NCR Atleos, Keysight, Ciena, and others, improve service quality and efficiency with Neuron7's AI in production. 3️⃣ Engineering Growth: Neuron7 will expand engineering by 10x, creating exciting opportunities for data scientists and AI engineers to innovate. Read more in the blog: https://lnkd.in/gwNBtT6R #AI #ServiceTransformation

Big news for our company - we're fired up.

🌟 TSIA is in full swing with technology service leaders converging in Las Vegas! Next up: Join Neuron7's customer panel today at 2:50pm in Ironwood 1-2, where Ciena, Keysight Technologies, and Daktronics will share case studies.   Stop by Booth 308 for demos and customer AMAs to see Neuron7 in action! • Tuesday (today): 3:30pm • Wednesday: 12:30pm #tsiaworld #ServiceResolutionIntelligence #AI