NICE

Fantastic News! 🏆 NICE is excited to be named a Leader in the 2024 Gartner® Magic Quadrant™ for CCaaS report, with furthest on Completeness of Vision.   Get your copy of the new 2024 Gartner® Magic Quadrant™ for CCaaS report: https://bit.ly/3C7BWXW #GartnerMagicQuadrant #CCaaS

Artificial intelligence is transforming customer experience, but where do you think it will have the biggest impact? 💻

Higher education institutions today face mounting challenges in attracting and retaining students amidst rising costs and increased competition. To stand out in a crowded market, schools must go beyond initial engagement and build lasting connections throughout the student journey. Join Joe Forte, SVP Public Sector at NICE, and Robin Gareiss, CEO of Metrigy, for an insightful LinkedIn Live event on how educational institutions can strengthen their student engagement and enrollment strategies by leveraging Customer Experience (CX) and Artificial Intelligence (AI). Register below! ⬇️ #HigherEducation #CustomerExperience #ArtificialIntelligence

HAPPENING TODAY ON LINKEDIN LIVE! 📆 Join Joe Forte, SVP Public Sector at NICE, and Robin Gareiss, CEO of Metrigy, as they dive into how educational institutions can strengthen their student engagement and enrollment strategies by leveraging CX and AI. Last chance to register ⬇️ https://lnkd.in/ektxP_4Q #HigherEducation #CustomerExperience #ArtificialIntelligence

Customer experience professionals agree: “You can’t go wrong with CXone Mpower.” Hear from our customers on Capterra and learn how we’re leading the industry with our contact center software solutions. https://bit.ly/3L5ZLR5 #CustomerExperience #ArtificialIntelligence

Did you know 40% of companies plan to increase investments to improve customer experience (CX) quality over the next 12 months? Find out why and how companies are allocating their CX budgets. Forrester's “Budget Planning Guide 2025: Customer Experience” can help you aim for ultimate CX success – now and in the future. Get the report: https://bit.ly/3YRKaw9 #CustomerExperience #BudgetPlanning

We’re so excited to share that NICE has been named a Leader in the 2024 Gartner® Magic Quadrant™ for CCaaS. 🏆 That’s 10 years in a row! 🎉 We believe this recognition confirms the strength of our CCaaS solution for any organization. Discover why—get your complimentary copy 👉 https://bit.ly/3C7BWXW #GartnerMagicQuadrant #CCaaS

Check out this fireside chat with NICE’s Boris Grinshpun and Brian Mistretta as they dive into Proactive Outbound, why it matters for CX, and how to set your business up for success. Watch now ⬇️ and find out more: https://lnkd.in/ewRphZhM #Outbound #CustomerExperience https://lnkd.in/ewmxXKxD

The accolades keep on coming! TMC named NICE Enlighten Actions a 2024 Generative AI Product of the Year! 💥 This award honors solutions that demonstrate excellence in leveraging Generative AI to help users enhance customer experiences, streamline operations, and increase efficiency. Read more: https://bit.ly/3YCtqr9 #CustomerExperience #ArtificialIntelligence

THIS WEEK! 🎥 Joe Forte, SVP Public Sector at NICE, and Robin Gareiss, CEO of Metrigy, will discuss how leading technology platforms can support evolving requirements and enhance student success. Gain practical advice on using AI to make data-driven decisions, anticipate student behaviors, and ultimately create a competitive advantage for your institution. Register for the LinkedIn Live session today! https://lnkd.in/ektxP_4Q #HigherEducation #CustomerExperience #ArtificialIntelligence