Ohio Mobility Managers

Mobility management is an approach to designing and delivering transportation services that starts and ends with the customer. It begins with a community vision in which the entire transportation network—public transit, private operators, cycling and walking, volunteer drivers, and others—works together with customers, planners, and stakeholders to deliver the transportation options that best meet the community's needs. Mobility management encourages innovation and flexibility to reach the "right fit" solution for customers, plans for sustainability, strives for easy information and referral to assist customers in learning about and using services, continually incorporates customer feedback as services are evaluated and adjusted. Here are some key roles for mobility management professionals: Understand and Advocate. Mobility management begins and ends with a laser focus on transportation's many customer groups: current and potential riders; employers, economic development groups, and local business associations; human service agencies and their clients; taxpayers and other funders; and local governments. To effectively plan a responsive and sustainable transportation network for all these customers, empathy and an unbiased understanding of their needs, environment, and goals is essential. And, the more we share our understanding of customers with our partners, the more we can bring others to support the work of improving mobility options. Transportation is integral to almost all activities that take place within a community. The ability of people to reach needed destinations impacts the viability of businesses, health and human services, economic development, local government, and more. Being able to articulate this relationship between transportation and success in other sectors is an important step in strengthening support for community transportation options.

Website

https://www.transportation.ohio.gov/programs/transit/transit-funding-resources/mobility-management

External link for Ohio Mobility Managers

Industry

Transportation, Logistics, Supply Chain and Storage

Company size

11-50 employees

Headquarters

Columbus, Ohio

Type

Government Agency

Founded

2008