oneGov

Excited to announce a new entity on oneGov - the Maldives Food and Drug Authority! The Food Establishment Registration service on oneGov is now offered by MFDA. Explore the service at one.gov.mv #NewEntity #NewOnoneGov

Masood Ali from Empowering All led an extensive 6-hour training session for our Male’ support staff yesterday, enhancing their skills in phone and face-to-face customer service, complaint handling, and building strong customer rapport. Our team completed the program and is now more ready to meet and exceed customer expectations when delivering public services. #oneGov #oneGovSupport

Over the last year, our partner agencies’ application processing volume has increased by 25% on average, allowing them to handle a greater number of applications within the same timeframe. This has reduced backlogs, enhanced resource utilisation, and quicker service delivery for citizens and businesses. Thank you to all partner agencies for your dedication and collaboration! Together, we're advancing efficiency and effectiveness in public service delivery. We invite all government agencies to join us in this digital transformation journey. #oneYearofoneGov #oneGov

Over the last year, oneGov partner entities were able to cut service processing time by 57% on average, with streamlined workflows and automation ensuring faster service delivery for all. Reduced processing times led to improved customer satisfaction, increased productivity, and cost savings. We are committed to further enhancing oneGov Workplace to ensure even faster and more efficient service delivery. We invite all government agencies to join us in this digital transformation journey. Thank you to all our current partner agencies for your support and collaboration. #oneYearofoneGov #oneGov

One year of impact with oneGov Workplace 💫 Over the past year, oneGov partner agencies have become 35% more efficient on average using oneGov Workplace for service delivery, leading to faster, more reliable services for citizens and businesses. We are committed to enhancing oneGov for even greater efficiency and productivity. We invite all government agencies to join us as partners in the digital transformation of public services. Thank you to all our current partner agencies for your support and collaboration. #oneYearofoneGov #oneGov

Happy Independence Day 🇲🇻 Today, we celebrate the vibrant culture, rich history, and unwavering spirit of this beautiful nation! As we honor our past, we are committed to driving the future of digital transformation in our beloved nation. Lets continue to innovate and build a prosperous tomorrow together! #July26

Great feedback session today on the drone operation permit service provided by the Ministry of Defence, Maldives! We focused on concerns, regulations, and ways to streamline the permit process for you all. We appreciate your input and look forward to implementing improvements together with the ministry and the Maldives National Defence Force for a smoother experience. #oneGov

Hello all Drone Pilots! We'd like to hear your concerns and suggestions on improving oneGov services. Register now and join the Service Feedback Session. Register: https://bit.ly/3SiRT2x #oneGov

We're thrilled to share the incredible milestones achieved by the oneGov Support team over the past year! 👏 These insights reflect our effort and capacity to provide accessible, reliable, and convenient support across all support channels. We are committed to further enhancing oneGov Support to ensure even faster and more efficient service delivery for you all. #oneYearofoneGov #oneGov

We are deeply grateful to our 12 partner agencies for your unwavering support and collaboration over the last year. Thank you for working with us and making this journey possible. More agencies are coming onboard soon, and we are just getting started! #oneGov #oneYearofoneGov