PeoplePraise

🚀 Revolutionize Employee Evaluations with PeoplePraise! Tired of the hassle that comes with managing annual, semiannual, or even monthly employee evaluations? PeoplePraise has the solution you've been waiting for! Our employee evaluation app is designed to make the entire process seamless, efficient, and stress-free. With customizable templates and real-time performance tracking, you can keep your team aligned and engaged like never before. 🎯 Why PeoplePraise? - Streamlined evaluation workflows - Consistent and fair performance tracking - Customizable for your organization's unique needs - Insights that drive employee growth and satisfaction Whether you're running evaluations yearly, semiannually, or monthly, PeoplePraise takes the complexity out of the process so you can focus on what really matters: supporting and developing your team. 💡 Ready to see the difference? Visit us at peoplepraise.com and discover how we're transforming employee engagement!

🌟 Exciting New Feature Coming Soon in PeoplePraise! 🌟 We recently added and are currently wrapping up beta testing of user analytics in PeoplePraise. This update will give you the power to track and understand agent use and engagement like never before. 🎉 These new reporting capabilities will allow for deep insights into your team's performance, helping you drive productivity and foster engagement in meaningful, data-driven ways. Stay tuned for more information on this update, and if you’re ready to elevate your contact center operations with insights that make a difference, let’s talk!

🎉 Exciting Times at PeoplePraise! 🎉 At PeoplePraise, we’re passionate about empowering call centers and contact centers with tools that promote employee engagement, retention, and productivity. Recently, we had the incredible opportunity to connect with industry professionals at events like the CAM-X and GLTSA conferences, where we shared insights on these vital topics and showcased the latest in our SaaS offerings. 🔍 As we look to the future, our team is dedicated to delivering new features and product enhancements that truly make a difference. Our focus is on creating solutions that drive effective communication, efficient processes, and measurable success for our clients. 💼 Whether you're looking for innovative tools or tailored support to take your contact center to the next level, PeoplePraise has something to offer! Connect with us today to learn more about how PeoplePraise can support your team’s growth and performance goals.

✨ Back from the CAM-X Conference and feeling energized! ✨ Attending our final conference of the year at CAM-X was a fantastic experience, filled with inspiring discussions, innovative ideas, and the opportunity to connect with so many wonderful attendees from Canada and beyond. I'm grateful for the chance to sponsor and contribute to such a dynamic event. Now, with the conference season behind us, we're excited to focus on what’s next: new feature development and product enhancements! 💡 Looking forward to pushing the boundaries of innovation and delivering value in fresh, impactful ways. Here’s to a productive season of growth and progress!

🌵 We’re Excited for the CAM-X Conference in Tucson! 🌞 The countdown is on, and we can’t wait to head to Tucson this weekend for the CAM-X Conference! We’re looking forward to meeting amazing people, sharing ideas, and learning more about how we can elevate the contact center industry together. The weather’s going to be P E R F E C T, and the energy even better! Whether you’re a long-time industry pro or new to the conference, we’d love to connect, share insights, and explore opportunities to grow. Stop by the PeoplePraise booth and let’s talk about how we can help drive agent engagement, performance, and recognition in your contact center! See you soon in sunny Tucson! ☀️

In a fast-paced contact center environment, recognizing performance and achievements in a public format can have a huge impact on your team's motivation and morale. Celebrating top performers, milestones, and compliments from customers not only boosts individual confidence but fosters a positive and productive atmosphere across the entire team. 🌟 Public recognition in contact centers can lead to: - Higher employee engagement and retention - Improved customer service and satisfaction - Increased team collaboration and support - A thriving, competitive spirit that drives performance With the PeoplePraise Timeline feature, you can easily highlight achievements, shout out agents who go above and beyond, and share customer compliments in real-time. It’s the perfect tool to keep your team motivated and recognized for their hard work in front of their peers! Start recognizing your contact center agents today with PeoplePraise and see how it transforms your team's performance and culture! #ContactCenter #EmployeeEngagement #PeoplePraise #AgentRecognition #CustomerServiceExcellence #WorkplaceCulture

We’re set and ready for this year’s GLTSA conference in Detroit Michigan! And even more because we broke the attendance record!! As always, it’s an honor to be official sponsors of this great event, and also, of the pre-conference Brewing Tour, in which we had so much fun!

Kelly and I (Tom) just returned from the GLTSA annual conference in Detroit, Michigan, and what an incredible experience it was! Representing PeoplePraise as a sponsor and speaker was truly an honor. I had the opportunity to present on and lead a conversation on agent engagement, retention, and performance—topics that are more important now than ever in our industry. A huge thank you to the GLTSA board and organizers for hosting such a fantastic event, and to all the professionals who stopped by our booth. Your insights and enthusiasm are what drive innovation in our field. Looking forward to continuing the conversations and implementing the great ideas that were discussed and shared. If we didn't get a chance to connect at the conference, feel free to reach out. Let's work together to elevate contact center excellence! #GLTSAConference #PeoplePraise #ContactCenterEngagement #CustomerService #Detroit #ConeyDogs

Customer Service Week is just around the corner, and it's the perfect time to celebrate the incredible contributions of our contact center agents. These individuals are on the front lines every day, ensuring our customers have positive experiences even in challenging situations. Recognition is one of the most powerful tools we have for keeping our agents engaged, motivated, and feeling valued. At PeoplePraise, we understand that recognition isn't just about saying "thank you" — it's about building a culture where every agent knows their work makes a difference. As we celebrate Customer Service Week, let's make it our mission to shine a light on the amazing efforts of our customer service teams. Whether it's a simple acknowledgment or a shout-out for a job well done, recognition fuels engagement and empowers agents to deliver their best work. How do you plan to celebrate your team during Customer Service Week? Let's make this week a time to show our appreciation for those who make our customers happy, one interaction at a time.

Effective reporting is the backbone of a successful contact center. Accurate, timely reports provide the insights needed to make informed decisions, optimize performance, and improve customer satisfaction. 📊 Data-Driven Decisions Reports help managers understand key metrics (KPIs) like average call answer / abandon percent, talk time, hold time, agent rotation, profitability, error rates, quality, and much more. This enables more strategic decisions, allowing teams to focus on areas of improvement and celebrate successes. 📊 Performance Tracking Reporting provides transparency into employee performance, helping managers identify top performers and those who may need additional support. This not only drives improvement but also helps align team efforts with business goals. 📊 Continuous Improvement Regular reporting fosters a culture of accountability and growth. When employees are aware of their metrics, they can take ownership of their performance and strive for improvement. PeoplePraise integrates seamlessly with your reporting process, allowing you to track employee achievements in real time and recognize top performers based on measurable results. Rewarding employees for hitting key metrics keeps your team motivated and your contact center running smoothly. Discover how PeoplePraise can elevate your team's performance at peoplepraise.com 🚀 #ContactCenter #PerformanceReporting #EmployeeEngagement #PeoplePraise #DataDriven #Leadership #CustomerService