Port of Seattle

On Aug. 24, we identified system outages consistent with a cyberattack. It was a fast-moving situation, and our staff worked to quickly isolate critical systems.    This incident was a “ransomware” attack by the criminal organization known as Rhysida. The efforts our team took to stop the attack appear to have been successful. There has been no new unauthorized activity on our systems since that day.     We remain on heightened alert and are continuously monitoring our systems. Our staff has been working around the clock to enable our partners and travelers who use our gateways to safely and securely reach their destinations and utilize our facilities.    We’ve been engaging with our forensics specialists and actively supporting law enforcement’s investigation of the attacker. We have refused to pay the ransom demanded, and as a result, the actor may respond by posting data they claim to have stolen on their darkweb site.     Our investigation of what data the actor took is ongoing, but it does appear that some Port data was obtained by the actor in mid-to-late August. Assessment of the data taken is complex and takes time.    We are committed to these efforts and notifying potentially impacted stakeholders as appropriate. In particular, if we identify that the actor obtained employee or passenger personal information, we will carry out our responsibilities to inform them.    While our response and recovery are still ongoing, we wanted to share updated information about what happened, what we have been doing, and how we are further strengthening our security. It remains safe to travel from SEA Airport and use our maritime facilities.      Read our full statement ➡️ https://lnkd.in/gxm8x4GV 

Next up in our volunteer spotlight series — meet Julie Kinzie, Sound Insulation Senior Manager, Noise Programs. Rocking a green vest, she volunteered over the busy Labor Day weekend in the baggage claim level and put herself in travelers’ shoes as she answered questions and provided directions and baggage claim information. 𝗛𝗲𝗿𝗲 𝗮𝗿𝗲 𝗮 𝗳𝗲𝘄 𝗼𝗳 𝗵𝗲𝗿 𝗳𝗮𝘃𝗼𝗿𝗶𝘁𝗲 𝘀𝘁𝗼𝗿𝗶𝗲𝘀 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: “𝘛𝘩𝘦𝘳𝘦 𝘸𝘦𝘳𝘦 𝘢 𝘯𝘶𝘮𝘣𝘦𝘳 𝘰𝘧 𝘧𝘰𝘭𝘬𝘴 𝘧𝘭𝘺𝘪𝘯𝘨 𝘪𝘯 𝘪𝘯𝘵𝘦𝘳𝘯𝘢𝘵𝘪𝘰𝘯𝘢𝘭𝘭𝘺 𝘵𝘩𝘢𝘵 𝘸𝘦𝘳𝘦 𝘶𝘯𝘢𝘣𝘭𝘦 𝘵𝘰 𝘶𝘴𝘦 𝘵𝘩𝘦𝘪𝘳 𝘱𝘩𝘰𝘯𝘦𝘴 𝘸𝘩𝘦𝘯 𝘵𝘩𝘦𝘺 𝘤𝘰𝘶𝘭𝘥𝘯’𝘵 𝘤𝘰𝘯𝘯𝘦𝘤𝘵 𝘵𝘰 𝘞𝘪-𝘍𝘪. 𝘈 𝘤𝘰𝘶𝘱𝘭𝘦 𝘧𝘳𝘰𝘮 𝘊𝘢𝘯𝘢𝘥𝘢 𝘭𝘢𝘯𝘥𝘦𝘥 𝘸𝘩𝘰 𝘩𝘢𝘥 𝘢𝘯𝘵𝘪𝘤𝘪𝘱𝘢𝘵𝘦𝘥 𝘩𝘢𝘷𝘪𝘯𝘨 𝘞𝘪-𝘍𝘪 𝘢𝘯𝘥 𝘥𝘪𝘥𝘯’𝘵 𝘩𝘢𝘷𝘦 𝘢𝘯 𝘪𝘯𝘵𝘦𝘳𝘯𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘱𝘭𝘢𝘯 𝘵𝘰 𝘮𝘢𝘬𝘦 𝘱𝘩𝘰𝘯𝘦 𝘤𝘢𝘭𝘭𝘴 𝘩𝘦𝘳𝘦. 𝘛𝘩𝘪𝘴 𝘥𝘪𝘴𝘳𝘶𝘱𝘵𝘦𝘥 𝘵𝘩𝘦𝘪𝘳 𝘢𝘣𝘪𝘭𝘪𝘵𝘺 𝘵𝘰 𝘨𝘦𝘵 𝘱𝘪𝘤𝘬𝘦𝘥 𝘶𝘱 𝘣𝘺 𝘵𝘩𝘦𝘪𝘳 𝘧𝘳𝘪𝘦𝘯𝘥 𝘧𝘳𝘰𝘮 𝘵𝘩𝘦 𝘢𝘪𝘳𝘱𝘰𝘳𝘵 𝘣𝘦𝘤𝘢𝘶𝘴𝘦 𝘵𝘩𝘦𝘺 𝘤𝘰𝘶𝘭𝘥𝘯’𝘵 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘦 𝘸𝘪𝘵𝘩 𝘵𝘩𝘦𝘮. 𝘐 𝘸𝘢𝘴 𝘢𝘣𝘭𝘦 𝘵𝘰 𝘤𝘰𝘯𝘧𝘪𝘳𝘮 𝘵𝘩𝘦 𝘧𝘳𝘪𝘦𝘯𝘥 𝘱𝘪𝘤𝘬𝘪𝘯𝘨 𝘵𝘩𝘦𝘮 𝘶𝘱 𝘩𝘢𝘥 𝘢 𝘜.𝘚.-𝘣𝘢𝘴𝘦𝘥 𝘯𝘶𝘮𝘣𝘦𝘳. 𝘐 𝘵𝘩𝘦𝘯 𝘤𝘢𝘭𝘭𝘦𝘥 𝘵𝘩𝘦 𝘧𝘳𝘪𝘦𝘯𝘥 𝘱𝘪𝘤𝘬𝘪𝘯𝘨 𝘵𝘩𝘦𝘮 𝘶𝘱 𝘢𝘯𝘥 𝘩𝘦𝘭𝘱𝘦𝘥 𝘤𝘰𝘰𝘳𝘥𝘪𝘯𝘢𝘵𝘦 𝘱𝘪𝘤𝘬 𝘶𝘱.” “𝘈 𝘨𝘳𝘰𝘶𝘱 𝘰𝘧 𝘧𝘰𝘶𝘳 𝘵𝘳𝘢𝘷𝘦𝘭𝘦𝘳𝘴 𝘸𝘩𝘰 𝘥𝘪𝘥 𝘯𝘰𝘵 𝘴𝘱𝘦𝘢𝘬 𝘌𝘯𝘨𝘭𝘪𝘴𝘩 𝘢𝘯𝘥 𝘩𝘢𝘥 𝘵𝘩𝘦𝘪𝘳 𝘣𝘢𝘨𝘴 𝘸𝘪𝘵𝘩 𝘵𝘩𝘦𝘮 𝘩𝘢𝘥 𝘣𝘦𝘦𝘯 𝘥𝘪𝘳𝘦𝘤𝘵𝘦𝘥 𝘣𝘺 𝘴𝘰𝘮𝘦𝘰𝘯𝘦 𝘦𝘭𝘴𝘦 𝘵𝘰 𝘨𝘰 𝘵𝘰 𝘵𝘪𝘤𝘬𝘦𝘵𝘪𝘯𝘨 𝘢𝘯𝘥 𝘸𝘦𝘳𝘦 𝘢𝘣𝘰𝘶𝘵 𝘵𝘰 𝘨𝘦𝘵 𝘪𝘯𝘵𝘰 𝘵𝘩𝘦 𝘦𝘭𝘦𝘷𝘢𝘵𝘰𝘳. 𝘐 𝘸𝘢𝘴 𝘵𝘩𝘪𝘯𝘬𝘪𝘯𝘨 𝘵𝘩𝘢𝘵 𝘪𝘧 𝘵𝘩𝘦𝘺 𝘩𝘢𝘥 𝘣𝘢𝘨𝘴 𝘢𝘯𝘥 𝘸𝘦𝘳𝘦 𝘫𝘶𝘴𝘵 𝘢𝘳𝘳𝘪𝘷𝘪𝘯𝘨 𝘢𝘵 𝘚𝘌𝘈, 𝘵𝘩𝘦𝘺 𝘮𝘢𝘺 𝘯𝘰𝘵 𝘢𝘤𝘵𝘶𝘢𝘭𝘭𝘺 𝘯𝘦𝘦𝘥 𝘵𝘰 𝘨𝘰 𝘵𝘰 𝘵𝘪𝘤𝘬𝘦𝘵𝘪𝘯𝘨. 𝘛𝘩𝘳𝘰𝘶𝘨𝘩 𝘩𝘢𝘯𝘥 𝘨𝘦𝘴𝘵𝘶𝘳𝘦𝘴 𝘐 𝘸𝘢𝘴 𝘢𝘣𝘭𝘦 𝘵𝘰 𝘥𝘦𝘵𝘦𝘳𝘮𝘪𝘯𝘦 𝘵𝘩𝘢𝘵 𝘵𝘩𝘦𝘺 𝘩𝘢𝘥 𝘫𝘶𝘴𝘵 𝘢𝘳𝘳𝘪𝘷𝘦𝘥, 𝘢𝘯𝘥 𝘵𝘩𝘦𝘺 𝘸𝘦𝘳𝘦 𝘢𝘣𝘭𝘦 𝘵𝘰 𝘴𝘢𝘺 ‘𝘵𝘢𝘹𝘪.’ 𝘐 𝘥𝘪𝘳𝘦𝘤𝘵𝘦𝘥 𝘵𝘩𝘦𝘮 𝘵𝘰 𝘵𝘩𝘦 𝘱𝘢𝘳𝘬𝘪𝘯𝘨 𝘨𝘢𝘳𝘢𝘨𝘦 𝘵𝘰 𝘨𝘦𝘵 𝘢 𝘤𝘢𝘣.” “𝘈 𝘵𝘳𝘢𝘷𝘦𝘭𝘦𝘳 𝘸𝘢𝘴 𝘭𝘰𝘰𝘬𝘪𝘯𝘨 𝘵𝘰 𝘱𝘪𝘤𝘬 𝘶𝘱 𝘢 𝘤𝘢𝘳 𝘳𝘦𝘯𝘵𝘦𝘥 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘛𝘶𝘳𝘰. 𝘛𝘩𝘦 𝘢𝘱𝘱 𝘱𝘳𝘰𝘷𝘪𝘥𝘦𝘥 𝘢 𝘷𝘪𝘥𝘦𝘰 𝘰𝘧 𝘩𝘰𝘸 𝘵𝘰 𝘱𝘪𝘤𝘬 𝘶𝘱 𝘩𝘦𝘳 𝘤𝘢𝘳, 𝘸𝘩𝘪𝘤𝘩 𝘴𝘩𝘦 𝘵𝘩𝘰𝘶𝘨𝘩𝘵 𝘸𝘢𝘴 𝘢𝘯 𝘢𝘪𝘳𝘱𝘰𝘳𝘵 𝘱𝘪𝘤𝘬 𝘶𝘱. 𝘞𝘦 𝘭𝘰𝘰𝘬𝘦𝘥 𝘢𝘵 𝘵𝘩𝘦 𝘢𝘱𝘱 𝘵𝘰𝘨𝘦𝘵𝘩𝘦𝘳 𝘢𝘯𝘥 𝘐 𝘸𝘢𝘴 𝘢𝘣𝘭𝘦 𝘵𝘰 𝘥𝘦𝘵𝘦𝘳𝘮𝘪𝘯𝘦 𝘴𝘩𝘦 𝘯𝘦𝘦𝘥𝘦𝘥 𝘵𝘰 𝘨𝘰 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘵𝘩𝘦 𝘱𝘢𝘳𝘬𝘪𝘯𝘨 𝘨𝘢𝘳𝘢𝘨𝘦 𝘵𝘰 𝘵𝘢𝘬𝘦 𝘵𝘩𝘦 𝘓𝘪𝘯𝘬 𝘓𝘪𝘨𝘩𝘵 𝘙𝘢𝘪𝘭 𝘵𝘰 𝘵𝘩𝘦 𝘈𝘯𝘨𝘭𝘦 𝘓𝘢𝘬𝘦 𝘚𝘵𝘢𝘵𝘪𝘰𝘯 𝘪𝘯 𝘚𝘦𝘢𝘵𝘢𝘤, 𝘢𝘯𝘥 𝘵𝘩𝘦 𝘤𝘢𝘳 𝘸𝘢𝘴 𝘱𝘢𝘳𝘬𝘦𝘥 𝘪𝘯 𝘵𝘩𝘢𝘵 𝘢𝘳𝘦𝘢. 𝘐 𝘸𝘢𝘴 𝘢𝘣𝘭𝘦 𝘵𝘰 𝘥𝘪𝘳𝘦𝘤𝘵 𝘩𝘦𝘳 𝘵𝘰 𝘨𝘦𝘵 𝘩𝘦𝘳 𝘤𝘢𝘳 𝘢𝘯𝘥 𝘤𝘭𝘦𝘢𝘳 𝘶𝘱 𝘢𝘯𝘺 𝘤𝘰𝘯𝘧𝘶𝘴𝘪𝘰𝘯.”

We’re proud to support and partner with the Seattle Aquarium in the development of the new Ocean Pavilion. Commissioner Fred Felleman takes you on a tour of the new iconic exhibition and highlights ways the Port and Aquarium are partnering to improve ocean health.

Over the next few weeks, we’ll be introducing you to some of our superstar volunteers who supported travelers during SEA Airport’s system outage. Meet Marlene Slugay, senior HR organizational business partner. She spent the Tuesday after Labor Day in the baggage claim level dressed in a green vest, offering a friendly face to answer traveler’s questions, direct them to their baggage claim, and navigate construction. Here are a couple of her favorite stories from her experience:   “There was a traveler who I could see was frantically looking for something. He said, ‘I’m trying to get to Amtrak’ and showed me the piece of paper with his itinerary. He was taking the train up to Vancouver B.C. to get on an Alaska cruise. I told him his options were to take a $50-70 Uber to get to the Amtrak station downtown or he could take the Link Light Rail for $3. He liked the idea of taking light rail, but I could see his eyes glossing over as I was trying to give directions to the airport station. So, I walked him to the parking garage and the Link Light Rail stop and helped him buy a ticket. I told him what stop to get off at and that there are restaurants nearby to hang out in and people watch while waiting for the train.”   “I met two young men from Austria who had travelled to America to go backpacking. Seattle was the first place they landed — they were planning to go to Mt. Rainier and North Cascades. They had a rental car through the Turo app, but because the Wi-Fi was down at the airport, they couldn’t get on the app to locate their car. So I used my Port phone to help them log in and find out where their car was. It was parked in the airport garage. They had all this climbing equipment, so I went with them and directed them to the elevator, across the skybridge into the parking garage and down the elevator to floor 2, row M, to reach their car.”

During the Sept. 10 Commission Meeting, Executive Director Steve Metruck provided an update on the current system outages that began Saturday, Aug. 24. The investigation into this cyberattack is ongoing, and we will provide appropriate updates as they become available.

SEA Airport House Words: We’re busy. Thank U 2019, Next! 2019 was a Hot SEA Summer, but 2024 is brat and very demure all in one. Our top 10 busiest days at SEA are now from 2024 or 2023. To all our airport workers and partners, We Love You 3000.

In the latest installment of Elevated, discover the intricate planning and construction efforts behind SEA Airport's third runway. Designed primarily to minimize delays due to adverse weather, the project navigated a complex approval process involving local, state, and federal agencies, while also overcoming substantial community opposition. Despite these hurdles, the runway was successfully completed in November 2008. Watch the full episode → https://lnkd.in/g3uS7hME

A key piece of our Workforce Development strategy is creating awareness and pathways for port-related careers. Next month, we’ll launch our second aviation career training pathway, an Introduction to Ground Support Equipment Mechanic (GSE) course. The new GSE education program is a partnership between the Port, Port Jobs, and South Seattle College and is likely the first training program in the nation to focus on training GSE mechanics. GSE mechanics are currently in high demand with salaries starting at around $30 an hour, so it’s important to build a training pipeline that prepares workers for these important roles.

Pete Fleming, public art technician at SEA Airport, has worked in galleries and museums for over a decade and is also an artist himself. These days, he keeps SEA’s world-class art collection in top shape. He focuses his efforts on the conservation, maintenance, installation, relocation, and protection of art across the airport. The art collection currently features 221 pieces and continues to grow and evolve as the airport upgrades its facilities to make travel easier, more efficient, and more convenient. 🔗 https://lnkd.in/gShPyB_Z

Here’s a 2024 progress report on the Pacific Northwest to Alaska Green Corridor for cruise, an ambitious collaboration among 14 organizations to create a new era of low- and zero- greenhouse gas emission cruise travel between Alaska, British Columbia, and Washington.