Miss our most recent Brooke-In-Action call? See how our industry-leading call appointing software can work hand-in-hand with your service staff to book routine appointments. This keeps your callers satisfied with a streamlined booking experience and keeps your service advisors off the phone and focusing on the customers currently in your service lane! For More Information on Brooke.ai's Call Appointing and Upselling capabilities, Click Here: https://hubs.ly/Q02SZK-x0
For More Information on Brooke.ai Eliminating Missed Calls in Your Service Drive, Click Here: https://hubs.ly/Q02SZK-x0 In today's Brooke-in-Action video, we see Brooke book a recall appointment after an initial request for a specific service advisor. Brooke gathers qualifying information about the call and books the appointment without the need to transfer to the service advisor. This saved time for the customer, the service advisor and brought recall revenue to the service lane! Brooke.ai operates 24/7, ensuring that no customer inquiry goes unanswered, allowing your team to focus on what they do best: providing exceptional in-person service. With Brooke, you can expect enhanced efficiency, improved customer satisfaction, and a measurable impact on your bottom line: ✔ Enhanced Customer Interaction: Brooke.ai utilizes natural conversational AI to answer inbound service calls these interactions are seamlessly integrated into the dealership's service workflow, ensuring consistent and efficient customer service ✔ Operational Efficiency: The integration allows Brooke to update service appointments in real time and customer data in your DMS, reducing manual data entry, minimizing errors, and enhancing their ability to deliver personalized customer service ✔ Increased Service Revenue: By offering additional services such as recalls and maintenance during customer interactions, Brooke helps dealerships identify and capture revenue opportunities ✔ 24/7 Availability: Brooke.ai ensures that no call goes unanswered, providing around-the-clock service booking and inquiries. This ensures that after-hours and overflow calls are effectively managed, enhancing customer satisfaction and dealership efficiency. For More Information on Bringing Brooke to Your Service Drive, Click Here: https://hubs.ly/Q02SZK-x0 #ProactiveDealerSolutions #Brooke #DVA #AI #ArtificialIntelligence #Automotive #WeAreModernRetailing #ModernRetailing #DigitalRetailing #AIforBusiness #CX #SellMoreCars #PDS #ConversationalAI #BrookeinAction #Chatgpt #openai #gpt4 Better Car People Patrick Reininger Aaron Kleinhandler Syl Raymond Ashleigh Norton Tiffany Peeler Randy Berlin Marilynn Youngs Jason Beckett, MBA