Brooke.ai would like to wish all of our Canadian staff and clients a very Happy Thanksgiving!
Brooke.ai
Motor Vehicle Manufacturing
Huntersville, North Carolina 659 followers
Automotive’s 1st Service Scheduling Assistant
About us
Automotive’s first intelligent Digital Voice Assistant to answer, handle, and appoint inbound service calls for dealers, improving Customer Experience while reducing cost.
- Website
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https://www.brooke.ai
External link for Brooke.ai
- Industry
- Motor Vehicle Manufacturing
- Company size
- 51-200 employees
- Headquarters
- Huntersville, North Carolina
- Type
- Privately Held
- Founded
- 2021
- Specialties
- dva, automotive, digital retailing, service, service scheduling, software, automotive software, and digital voice assistant
Locations
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Primary
12525 Herbert Wayne Ct
Huntersville, North Carolina 28078, US
Updates
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For More Information on Brooke.ai Eliminating Missed Calls in Your Service Drive, Click Here: https://hubs.ly/Q02SZK-x0 In today's Brooke-in-Action video, we see Brooke book a recall appointment after an initial request for a specific service advisor. Brooke gathers qualifying information about the call and books the appointment without the need to transfer to the service advisor. This saved time for the customer, the service advisor and brought recall revenue to the service lane! Brooke.ai operates 24/7, ensuring that no customer inquiry goes unanswered, allowing your team to focus on what they do best: providing exceptional in-person service. With Brooke, you can expect enhanced efficiency, improved customer satisfaction, and a measurable impact on your bottom line: ✔ Enhanced Customer Interaction: Brooke.ai utilizes natural conversational AI to answer inbound service calls these interactions are seamlessly integrated into the dealership's service workflow, ensuring consistent and efficient customer service ✔ Operational Efficiency: The integration allows Brooke to update service appointments in real time and customer data in your DMS, reducing manual data entry, minimizing errors, and enhancing their ability to deliver personalized customer service ✔ Increased Service Revenue: By offering additional services such as recalls and maintenance during customer interactions, Brooke helps dealerships identify and capture revenue opportunities ✔ 24/7 Availability: Brooke.ai ensures that no call goes unanswered, providing around-the-clock service booking and inquiries. This ensures that after-hours and overflow calls are effectively managed, enhancing customer satisfaction and dealership efficiency. For More Information on Bringing Brooke to Your Service Drive, Click Here: https://hubs.ly/Q02SZK-x0 #ProactiveDealerSolutions #Brooke #DVA #AI #ArtificialIntelligence #Automotive #WeAreModernRetailing #ModernRetailing #DigitalRetailing #AIforBusiness #CX #SellMoreCars #PDS #ConversationalAI #BrookeinAction #Chatgpt #openai #gpt4 Better Car People Patrick Reininger Aaron Kleinhandler Syl Raymond Ashleigh Norton Tiffany Peeler Randy Berlin Marilynn Youngs Jason Beckett, MBA
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For More Information on Bringing Brooke.ai to Your Service Drive, Click Here: https://hubs.ly/Q02RVCP00 In today's Brooke-in-Action video, we see Brooke appoint a special request for a brake repair. Our caller, who is tentative at first, is able to make her special request, have her choice of an appointment time and is given details on amenities while she waits on her repair to be completed. All completed in just over two minutes! Brooke.ai operates 24/7, ensuring that no customer inquiry goes unanswered, allowing your team to focus on what they do best: providing exceptional in-person service. With Brooke, you can expect enhanced efficiency, improved customer satisfaction, and a measurable impact on your bottom line: ✔ Enhanced Customer Interaction: Brooke.ai utilizes natural conversational AI to answer inbound service calls these interactions are seamlessly integrated into the dealership's service workflow, ensuring consistent and efficient customer service ✔ Operational Efficiency: The integration allows Brooke.ai to update service appointments in real time and customer data in your DMS, reducing manual data entry, minimizing errors, and enhancing their ability to deliver personalized customer service ✔ Increased Service Revenue: By offering additional services such as recalls and maintenance during customer interactions, Brooke helps dealerships identify and capture revenue opportunities ✔ 24/7 Availability: Brooke ensures that no call goes unanswered, providing around-the-clock service booking and inquiries. This ensures that after-hours and overflow calls are effectively managed, enhancing customer satisfaction and dealership efficiency. For More Information on Bringing Brooke to Your Service Drive, Click Here: https://hubs.ly/Q02RVCP00 #ProactiveDealerSolutions #Brooke #DVA #AI #ArtificialIntelligence #Automotive #WeAreModernRetailing #ModernRetailing #DigitalRetailing #AIforBusiness #CX #SellMoreCars #PDS #ConversationalAI #BrookeinAction #Chatgpt #openai #gpt4 Better Car People Patrick Reininger Aaron Kleinhandler Tiffany Peeler Syl Raymond Ashleigh Norton Gigi Liberati Randy Berlin Marilynn Youngs
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TONIGHT! It's your last chance at MOPAR to meet Better Car People and Proactive Dealer Solutions at Caesars Palace; showing our best offerings to boost your service drive for 2025. Visit Our Booth at 416 Chrysler Blvd on the MOPAR Expo Floor during the final Expo Hours of the show: Wednesday, September 11 - 5:30p-9:30p Here are just a few ways that Better Car People can help "Change Your Life" by visiting MOPAR Booth #416: ✔ Building or developing a Customer Loyalty Program with BCP Loyalty™ ✔ Overhauling your Service Department phone tree with Service BDC™ ✔ Free up your service advisors while Brooke.ai appoints your incoming service calls ✔ Introducing your Service Teams to Modern Retailing with Proactive Dealer Solutions' On-site training services #ProactiveDealerSolutions #Brooke #DVA #AI #ArtificialIntelligence #Automotive #WeAreModernRetailing #ModernRetailing #DigitalRetailing #MachineLearning #DigitalVoiceAssistant #chatgpt #gpt4 #openai #BetterCarPeople #Mopar #MoparExpo
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At Mopar? Today is the Day! Join Brooke.ai's Tiffany Peeler as she headlines a panel discussion about the pillars of Automotive AI at 2024 Mopar Service & Parts Conference! "The Good, the Bad, and the Unmanaged" takes place this morning at 10:30am PST on the Emperor's Level - Augustus Ballroom IV & VI at Caesar's Palace! Join us today at 10:30a PST and find out how Brooke.ai can optimize your service lane staff with the assistance of AI Call Appointing Software. We hope to see you there! Click here for the full Mopar Show Guide: https://lnkd.in/ey8-r3fp #ProactiveDealerSolutions #Brooke #DVA #AI #ArtificialIntelligence #Automotive #WeAreModernRetailing #ModernRetailing #DigitalRetailing #AIforBusiness #CX #SellMoreCars #PDS #ConversationalAI #BrookeinAction #Chatgpt #openai #gpt4 #MOPAR #MOPAREXPO Patrick Reininger Aaron Kleinhandler Syl Raymond Matthew Belk Ashleigh Norton Justin Hill Gigi Liberati Randy Berlin Marilynn Youngs
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MOPAR Expo starts today! Better Car People and Proactive Dealer Solutions will be at Caesars Palace showing our best offerings to boost your service drive for 2025. Visit Our Booth September 10-11 at 416 Chrysler Blvd on the MOPAR Expo Floor during all Expo Hours: Tuesday, September 10 - 9a-12p & 5:30p-9:30p Wednesday, September 11 - 5:30p-9:30p Here are just a few ways that Better Car People can help "Change Your Life" by visiting MOPAR Booth #416: ✔ Building or developing a Customer Loyalty Program with BCP Loyalty™ ✔ Overhauling your Service Department phone tree with Service BDC™ ✔ Free up your service advisors while Brooke.ai appoints your incoming service calls ✔ Introducing your Service Teams to Modern Retailing with Proactive Dealer Solutions' On-site training services #ProactiveDealerSolutions #Brooke #DVA #AI #ArtificialIntelligence #Automotive #WeAreModernRetailing #ModernRetailing #DigitalRetailing #MachineLearning #DigitalVoiceAssistant #chatgpt #gpt4 #openai #BetterCarPeople #Mopar #MoparExpo Patrick Reininger Aaron Kleinhandler Syl Raymond Randy Berlin Justin Hill Tiffany Peeler Ashleigh Norton Marilynn Youngs Matt Gray Matt Lowery
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Heading to MOPAR Expo next week? Join Brooke.ai's Tiffany Peeler as she headlines a panel discussion about the pillars of Automotive AI at 2024 Mopar Service & Parts Conference! Click here for the full MOPAR Show Guide: https://lnkd.in/ey8-r3fp Next week's MOPAR Expo at Caesars Palace will be recognizing Brooke.ai a top AI technology in the auto service industry! "The Good, the Bad, and the Unmanaged" takes place September 11 at 10:30am on the Emperor's Level - Augustus Ballroom IV & VI Join us next Wednesday and find out how Brooke.ai can optimize your service lane staff with the assistance of AI Call Appointing Software. We hope to see you there! #ProactiveDealerSolutions #Brooke #DVA #AI #ArtificialIntelligence #Automotive #WeAreModernRetailing #ModernRetailing #DigitalRetailing #AIforBusiness #CX #SellMoreCars #PDS #ConversationalAI #BrookeinAction #Chatgpt #openai #gpt4 #MOPAR #MOPAREXPO
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🚨Huge Announcement: Brooke.ai Now Integrated with Dealer-FX! 🚨 For the full press release, Click Here: https://lnkd.in/eyEdGXT8 Better Car People, on behalf of Proactive Dealer Solutions, proudly announces the integration of its advanced digital voice assistant, Brooke.ai, with Dealer-FX, a premier service lane technology provider. This integration enhances dealership efficiency, optimizes customer interactions, and significantly boosts service lane productivity. “The combination of our AI-driven voice assistant, Brooke.ai, with Dealer-FX's comprehensive service management platform enhances customer satisfaction, streamlines operations, and ultimately increases service revenue for our dealer partners." -Matthew Belk, Founder and Chief Innovation Officer of Better Car People. The addition of Dealer-FX integration adds to a long list of integration partners including: Auto/Mate, Solera, Xtime, Reynolds & Reynolds RCI, CDK Global, Tekion, and wiADVISOR. If you are a Dealer-FX Client looking to add Brooke.ai to your Service Drive, Click Here for a Free Demo: https://lnkd.in/gxE_sg7t #ProactiveDealerSolutions #Brooke #DVA #AI #ArtificialIntelligence #Automotive #WeAreModernRetailing #ModernRetailing #DigitalRetailing #AIforBusiness #CX #SellMoreCars #PDS #ConversationalAI #BrookeinAction #Chatgpt #openai #gpt4 #BetterCarPeople #DealerFX Patrick Reininger Aaron Kleinhandler Syl Raymond Jason Beckett, MBA Ashleigh Norton Marilynn Youngs Randy Berlin Tiffany Peeler Justin Hill
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We’re thrilled to announce that Better Car People and Brooke.ai are Gold Certified Partners and Gold Sponsors for the Ted Ings' Fixed Ops Roundtable® https://lnkd.in/gy2xTD27! 🏅🤝 Join us at the virtual event on September 16-19, 2024 - Summer Palooza! Let’s shape the future of retail fixed operations together. Reserve your spot for FREE at https://lnkd.in/gy2xTD27!. #GoldSponsors #FixedOps #BetterCarPeople #BrookeAI #SummerPalooza Patrick Reininger Aaron Kleinhandler Syl Raymond Jason Beckett, MBA Ashleigh Norton Ted Ings Marilynn Youngs Randy Berlin Tiffany Peeler
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We're excited to share that Brooke.ai is now multilingual! With the latest update, Brooke's conversational AI can now fully communicate with your service customers in English, French, and Spanish. Click Here to book a demo today: https://lnkd.in/gxE_sg7t In today's Brooke-in-Action call, we have a French-Canadian caller reaching out to book an issue with his transmission. Brooke shifts the conversation to his native tongue, attempts an upsell for a maintenance package and books his appointment with ease. This optional feature is perfect for dealerships with diverse customer bases. It enables Spanish and French-speaking customers to book service appointments directly through Brooke.ai 24/7, reducing hold times, eliminating missed calls, and allowing your staff to focus on delivering exceptional customer experiences. For more information, book a demo with our team today: https://lnkd.in/gxE_sg7t #ProactiveDealerSolutions #Brooke #DVA #AI #ArtificialIntelligence #Automotive #WeAreModernRetailing #ModernRetailing #DigitalRetailing #AIforBusiness #CX #SellMoreCars #PDS #ConversationalAI #BrookeinAction #Chatgpt #openai #gpt4 #spanish #french Patrick Reininger Jason Beckett, MBA Randy Berlin Marilynn Youngs Ashleigh Norton Tiffany Peeler Justin Hill Gigi Liberati Matthew Belk Aaron Kleinhandler Syl Raymond