Professional Research Consultants, Inc. (PRC)

📢 𝐈𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐭 𝐔𝐩𝐝𝐚𝐭𝐞! Our upcoming webinar has been postponed. We apologize for any inconvenience this may cause and appreciate your understanding. The new date is TBD. 💻 We hope to still see you there! Stay tuned for more updates. If you have any questions, feel free to reach out. Registration is still available: https://lnkd.in/gVxYGBR7

The Centers for Medicare & Medicaid Services recently unveiled statements of action dedicated to upholding patient safety. PRC helps clients across the country cultivate a culture of safety through a suite of healthcare data solutions geared towards driving improvement and excellence. Solutions include:  📈 Expert HCAHPS and AHRQ SOPS™ administration and reporting  📈 Intuitive rounding platform and consulting  📈 CARES Connect™ - Proprietary readmission reduction solution with live agent discharge calls and Action Alert escalation reporting To learn more about the new patient safety attestations and how PRC can help meet these requirements, visit https://lnkd.in/gqD6mKdB #patientsafety #cms

Who: Susan Knox & Allison Kridelbaugh Schwartz from Genesis Health System What: This webinar explores lessons learned from their CARES™ Connect implementation, illustrating the importance of this best practice care experience model focusing on improved discharge preparations and post-discharge outreach at home. When: Next Wednesday, October 23, 2024 at 1 p.m. CT Where: https://lnkd.in/gVxYGBR7 Why: All registrants will receive a recording of the presentation after it airs. If you are looking to relieve the burden on your staff of discharge calls, join this webinar to learn more about an easy solution that emphasizes with your patients. #webinarwednesday #patientexperience #dischargecalls

If you are attending the #MagnetPTECon in New Orleans at the end of the month, be sure to stop by booth 719 to see how Oculi Data can improve your path to nursing excellence. Grant David Anderson II & Teresa L. (Terry) Anderson, EdD, MSN, NE-BC will have ribbons to add to your badge as well as a code to sign up for a partnered webinar in December. Unable to attend the conference? Sign up for their webinar presentation now --> https://lnkd.in/g3S7x96x #ANCCPathway #NursingExcellence #NurseLeaders #ThoughtLeadership #PatientCare

Have you heard the inspiring story of PRC? For 40+ years, we've proudly remained a minority-owned business, navigating challenges and celebrating successes along the way. From humble beginnings to a thriving presence, our journey is a testament to resilience, community, and innovation. Hear the story of our CEO, Joe Inguanzo, PhD --> https://lnkd.in/gV5UQZKz #MinorityOwned #HispanicHeritageMonth #Excellence

Listening to the voice of the patient is vital to improving or maintaining an excellent care experience. We partner with Saint Francis Health System and Jamie DiPiazza- Rodriguez, MBA,MSW, CPXP to hear the concerns and praises among their patient population. Last month, Jamie presented "The Power of Dummy" at our #prcsummit which showcases how Saint Francis utilized their patient feedback to create optimal simulation labs for employees. Watch here: https://lnkd.in/gTXkKH75 Read Jamie's article in Oklahoma Magazine: https://lnkd.in/eQMTtSvz #patientexperience #simulationlabs #patientfeedback

Today is #WorldMentalHealthDay, commemorated yearly on October 10th. Prime Healthcare highlights our commitment to continue expanding behavioral health services and programs across the 600 communities we serve. Our hospitals remain at the forefront of mental health care by offering services that lead to healing and hope, equipping our patients for a positive journey forward. This year, Prime Healthcare was proud to be recognized as one of America's Greatest Workplaces for Mental Well-Being for 2024 by Newsweek and Plant-A Insights Group! On World Mental Health Day, this recognition holds even more significance. At Prime Healthcare, we prioritize the mental well-being of our team members and understand its crucial role in fostering a healthy work environment. We achieve this through investing in the continued education of our employees, maintaining a safe workplace environment, implementing WOW award and recognition programs, and promoting hospital employee engagement committees. If you are interested in joining one of America's top workplaces and contributing to a culture of care and support, please explore career opportunities with us today. (Link in Bio) #mentalhealthawareness #behavioralhealthservices #healingandhope #communitysupport #endthestigma #positivejourney #compassionandunderstanding #mentalwellbeing #mentalhealthmatters

Muthana Toman from DCH Health System gives a quick shoutout to the simplicity of PRC EasyView®. EasyView®: 📈 Analyzes data and insights that can be utilized for goal tracking and bench marking ⏱️ Improves in real time with partner and patient feedback 🎨 Paints a picture of your patient experience across departments and individual hospitals Demo PRC EasyView: https://lnkd.in/giPRvCXf #easyview #reportingplatfrom #healthcare #clienttestimonial

Join us for an insightful webinar on October 23 at 1 p.m. CT! We’re excited to host presenters from Genesis Health System, Susan Knox and Allison Kridelbaugh Schwartz, as they share valuable lessons learned from their CARES™ Connect implementation. This session will delve into the importance of this discharge call solution, emphasizing personal successes and strategies to reduce readmissions at their organization. Don’t miss this opportunity to improve patient outcomes! 👉 Register now and be part of the conversation: https://lnkd.in/gVxYGBR7 More on PRC's discharge call solution: Unlike IVR technology, CARES™ Connect provides you with a team of live call center agents to make personalized, 1:1 calls to your patients upon discharge. PRC trains our agents to call with compassion and follow any organization-specific discharge protocols, displaying commitment to your patient’s well-being even after leaving the hospital. #webinarwednesday #dischargecalls #patientcare

Do you ever see a commercial and think, "I can relate to that"? For example: - A mom running out the door spilling coffee down her shirt while she tries to hurry the kids to their soccer game. - A husband unsuccessfully backing up a trailer only to be saved by his favorite "backup" NFL quarterback. - A cat constantly meowing because he's hungry and wants his human's attention. Many marketing campaigns are good, but the product must be great in order to be successful. In our upcoming webinar, President & CEO, Chris Thomas, and Chief Marketing & Communications Officer, Karen Martsolf, both from Community Hospital, Grand Junction, Colorado showcase the recent upgrades that their organization has undergone to surpass the Brand Power Index® of their main competitor. This presentation includes a review of their new facility, interactive partnerships, and relative marketing campaign. Bring your questions on Wednesday, Oct 30th --> https://lnkd.in/gJei4Nd3 #brandpowerindex #brandperceptions #consumer #webinarwednesday