An educated consumer is your best customer https://lnkd.in/e6XA7Sk
Quik (CitNOW Group)
Motor Vehicle Manufacturing
Quincy, Massachusetts 721 followers
Build a more modern, more profitable dealership. More revenue. Happier customers. A single solution. Part of CitNOWGroup
About us
Quik. provides an end-to-end SaaS solution for digital multi-point inspections, video, parts pricing and availability, customer communications, and online payments that fully integrates with existing dealership management systems. Our goal is to provide the silver-bullet solution that makes relationships between dealers and customers more honest, open and transparent. Quik. software platform has been designed to solve the service and sales related issues in a modular, integrated, all-encompassing single system. Quik. provides an integrated cloud-based system to the automotive industry that has been designed and built to solve the major pain points in the current process. The platform increases revenue, dealer and OEM profits, and delivers an unparalleled level of customer proximity – all whilst increasing the levels of trust and satisfaction with customers. We’ve set out to challenge the status quo in the automotive industry, helping dealers and OEMs gain a better understanding of their customers, serve them the way they want to be served, and effortlessly build a greater sense of customer loyalty. The ultimate goal for Quik. is to replace the outdated, inefficient processes in the car business with modern digital alternatives fit for the modern tech-savvy customer to let the modern, tech-savvy customers perform the business how they would choose.
- Website
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http://quik.auto
External link for Quik (CitNOW Group)
- Industry
- Motor Vehicle Manufacturing
- Company size
- 11-50 employees
- Headquarters
- Quincy, Massachusetts
- Type
- Privately Held
Locations
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Primary
Get directions
40 Willard St
Quincy, Massachusetts 02169, US
Employees at Quik (CitNOW Group)
Updates
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Quik and the entire CitNOW Group wishes you all the best as we close out 2024 and gear up for an exciting 2025! 🎉 We’re so grateful for your continued support. Here’s to a successful year ahead, together! #seasonsgreetings #2024 #newyear #2025 #citnowgroup #quik
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In the spirit of the season, we want to give thanks to all of our wonderful customers, partners and their families. Without your loyalty, your feedback, and your support, we wouldn’t be where we are today. Wishing you all the best, and a very happy Thanksgiving. #customerappreciation #givingthanks #thanksgiving #support #quik #citnowgroup
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Is video part of your strategy to engage EV customers? Incorporating video into your service process empowers your technicians to answer essential EV ownership questions - from charging advice to maintenance tips. This personalized communication direct from servuce centers helps instill confidence, build trust and solidify your position as an EV expert, fostering long-term customer retention. Ready to take your EV aftersales to the next level? Discover the power of video in our latest CitNOW Group blog: https://lnkd.in/ev3syHBu #ev #evaftersales #automotive #eveducation #evcustomers #trust #quik #citnowgroup
Responding to new car enquiries with a personalised video can increase car sales by 12%. Apply this to EV enquiries and you could see your conversions dramatically increase! Personalised video in sales and aftersales offers automotive retailers the opportunity to position themselves as EV experts. By addressing concerns like cost, charging and ownership, they can guide and reassure customers exploring EVs or starting their EV ownership journey. Videos play a pivotal role in these conversations — educating, building trust and driving conversions. Check out our latest blog: https://hubs.ly/Q02Z0YCc0 #evsales #evaftersales #eveducation #evcustomers #automotive #automotiveinnovation #customerengagement #trust #expertise #citnowgroup #citnow #citnowsales #citnowworkshop
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Are you waiting hours for your customers to approve repair work? That’s time wasted! 🚗💨 With Quik, technicians can get approvals in just 6 minutes — meaning no more taking cars off the lift and parking them outside. Our research shows that up to 6 hours a week are spent waiting, but Quik's instant video estimates speed up the process and boost efficiency! 🔑🕒 Reach out today: 📞 +1 (617) 221–5502 📧 info@quik.auto #fastapprovals #serviceefficiency #customerexperience #techniciantime #innovationinservice #quik #citnowgroup
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Proud to announce our first-ever CitNOW Group Retailer of the Quarter award winner. Congratulations to Group 1 Automotive Jaguar Land Rover Division in the UK for this well-earned recognition! Find out more: https://lnkd.in/emffHYjj #partnership #workingtogether #customerrecognition #group1 #jaguarlandrover #citnowgroup #citnow #citnowworkshop #academy
We are excited to announce that Group 1 Automotive Jaguar Land Rover Division has been named our first Retailer of the Quarter. Selected by a panel of CitNOW Group Executives from a pool of nominees, the Group 1 JLR Division excelled in improving their workshop videos and boosting team engagement. Using CitNOW Workshop since 2015 and RTC Automotive Solutions since 2020, they launched an internal competition at the start of 2024 to enhance video quality. Their efforts resulted in notable improvements: eVHCs sent increased from 54% to 90%, videos sent via SMS and email rose from 66% to 75%, and customer ratings improved from 4.66 to 4.75 in six months. Congratulations to the Group 1 Jaguar Land Rover Division team! Find out more 👉 https://hubs.ly/Q02PhgPm0 #partnership #workingtogether #customerrecognition #group1 #jaguarlandrover #citnowgroup #citnow #citnowworkshop #academy
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Are you tired of missing calls from your clients or waiting for them to get back to you to approve repairs? Quik has you covered.... By automating 60% of service tasks and customer communication, Quik keeps your clients and your service teams informed at every step of the way. You can expect lightning-fast approvals — sometimes as quick as 33 seconds — and see a significant boost in your service department’s efficiency. 🌩️ Find out more: https://hubs.ly/Q02M40d00 #automotive #digitaltransformation #serviceautomation #customercommunication #efficiencyboost #fastapprovals #repairwork #quik #citnowgoup
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Do you want to build trusting and transparent relationships with your repair shop customers? With Quik, you can! Our innovative video solution can help you engage with customers remotely to build long-lasting relationships💪 Not only that, you could maximize technician utilization, increase your average approvals to 80%* and watch your revenue grow. 📈 Get in touch: 📞 +1 (617) 221 – 5502 📧 info@quik.auto #quik #citnowgroup #technicianutilization #customerconfidence #videocommunication #automotive #customercommunication *based on technician recommendations
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Do you want technology that builds trust and improves customer retention? With Quik, your customers can view live footage of their vehicle in the shop, they can approve any required work and pay for it all in one app. Not only is it easier and more convenient for your customers, you could also experience approval times that can be almost instantaneous, reduced turn time and greater productivity. Don’t just take our word for it... hear what our customers have to say: https://hubs.ly/Q02HGhYT0 Email us at 📧 info@quik.auto #customerretention #quik #citnowgroup #livefootage #innovation #efficiency #productivity
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Unlock your technicians' full potential, enhance your customer’s confidence in you, and achieve a potential 80% approval rate* with Quik. 📈 Our cutting-edge video solution lets you engage with customers remotely, fosters trust, transparency, and helps you develop long-lasting relationships. 💪 Experience the benefits of our advanced software today. Reach out to us: 📧 info@quik.auto #quik #citnowgroup #technicianutilization #customerconfidence #videocommunication #automotive #customercommunication *Based on technician recommendations.