Recovery.com

Going to treatment is full of unknowns, and one of the biggest is this: What’s it actually like inside? People want to see photos of the places they might go. It’s about feeling safe and knowing that the environment is trustworthy — even before you step through the door. The reality is that many treatment centers don’t have much of an online presence, and for someone searching for help, that can be a barrier. A simple but powerful part of our mission is to change that by getting photos of treatment centers and making them accessible on our platform. Our in-house research team is constantly scouring the web, reaching out to facilities and sometimes even going on site and taking photos of centers. Because when people can see what’s behind the door, it makes the path to recovery a little less daunting.

“We’ve never gotten these types of patients before.” That's what providers tell us about the people they meet through our platform at Recovery.com. These providers are getting patients that they’re well equipped to treat. Patients are finding providers that can truly help them — and change their lives in the process. But why? What makes our platform different? It's all about qualification. Here's the breakdown: → We've built a platform with multiple categories → Patients can select exactly what they're looking for → Providers get detailed information about potential patients The result? → Patients find providers who can truly help them → Providers connect with patients they're equipped to treat → Both sides save time and resources Think about it: Traditional methods often lead to mismatches. A patient might reach out to a provider who can't actually meet their needs.  Sometimes the provider will admit the patient and provide ineffective treatment.  Sometimes the patient quits because the right provider can’t be found - and they remain sick.  Our platform changes that dynamic: → A patient struggling with a co-occurring alcohol use disorder and major depressive disorder can find specialized care → A provider focusing on adolescent anxiety can connect with those seeking that specific help → The match is made before the first conversation even happens This isn't just about efficiency. It's about effectiveness. → Patients get the right care faster → Providers can focus on what they do best → The entire care journey becomes more streamlined The end result? More people getting the help they need, from providers best equipped to offer it. This is the future of behavioral health care navigation.

Have you ever felt trapped by your own thoughts? That's the power of the inner critic. And when left unchecked, it can be relentless. Here's what I've learned in recovery: Ignoring your inner critic only amplifies its voice. Denying your struggles blocks the path to healing. And suffering in silence means suffering alone. Recovery begins with acknowledgment and reaches fruition through connection. At Recovery.com, we understand this all too well. That's why so much of our platform is designed for those suffering in silence. Because we know: → You might not have told your spouse → You might not have confided in a friend → You might not have even admitted it to yourself But here's the truth: You're not alone. And there's no shame in seeking help. In fact, reaching out is the bravest thing you can do. It's the beginning of silencing your inner critic, embarking on your healing journey, and finding your community of support. This single act of courage can set in motion a transformative process that touches every aspect of your life. Remember: Your struggles don't define you. Your courage to face them does.

Becoming an Inc. 5000 company wasn’t a goal we consciously set out to achieve — but here’s how it happened: → When we started Recovery.com, we saw a massive gap in the behavioral health treatment space. People were searching for treatment options online, but many weren’t finding the right option for their needs, or weren’t going at all. →  Most existing websites funnel people into high-pressure hotlines designed to sell, not help. →  To have an impact, we needed to be big. Here’s what we did differently: → Comprehensive listings: We included every treatment option, not just those that paid to be on our site. Better for patients, better for traffic. → No hotlines: Most websites similar to ours sell hotline calls to treatment centers. We don’t have a hotline. We let people compare real options without pressure. → Aligned incentives: This was a big one. Our cost-per-click model lets providers pay for actual traffic, aligning our success with patient outcomes. → The next step: Continuing to build a product worthy of the brand. With a name like “Recovery.com” we need to be comprehensive. The goal is to be able to find treatment for anyone who comes to the site, even if it’s a local option without much of a web presence. Becoming an Inc. 5000 company wasn’t the goal — it was a byproduct of putting users first.

"My territory." "My account." It's time for a reality check: Sales is not an individual sport. Here's why this mindset shift matters: → You don't own these accounts or territories as an individual → You're part of a larger team and company ecosystem → Success in sales is a collaborative effort Let's break it down further: Transactional thinking: → Focuses on short-term gains → Makes it difficult to stay inspired → Limits your impact and growth Transformational thinking: → Considers how you can transform your company → Keeps you motivated and engaged → Amplifies your impact across the organization The exciting news? We're going through a shift in the sales world. More and more, companies are recognizing that sales is a team sport, collaboration drives better results, and a rising tide lifts all boats. So, how can you be part of this transformation? → Reframe your language: It's not "my" account, it's "our" opportunity → Celebrate team wins as much as individual ones → Think beyond transactions to long-term partnerships → Focus on how you can transform your clients' businesses Remember: You're not just closing deals. You're opening doors to transformation — for your clients, your company, and yourself.

A patient who’s well informed is much more likely to find the right fit and engage meaningfully with mental health treatment. Instead of calling the first number they find on Google, they want to filter by location, type of care, and other criteria that matter to them. Then they arrive at conversations with treatment centers with a clearer understanding of their choices and what they need. This creates a totally different experience in the patient journey — for both the patient and the provider.