A profitable holiday season for your brand doesn't end at customer acquisition. Some very valuable insights pulled together here from the Yofi team to help mitigate fraudulent returns 👇
With holiday shopping in full swing, returns are a natural part of the season—but so are the risks of return abuse. That’s why Yofi has teamed up with Redo to bring you some essential tips for spotting red flags and safeguarding your business against fraudulent returns. In our latest blog post, we share valuable insights on minimizing return fraud while keeping your genuine customers happy. Here are some key tips: 🚩 Set Clear Return Policies: Communicate your return guidelines clearly, especially around timeframes, conditions, and receipt requirements. Transparency can deter abuse before it starts. 👀 Watch for Suspicious Patterns: High return rates, especially after big sales, could indicate red flags. 📦 Limit Excessive Returns: Too many returns from the same customer? You may want to flag this as a potential case for further review. 🔄 Enforce Condition Checks: Ensure that items are in the original condition specified in your return policy. Any signs of wear or label tampering could indicate an abuse attempt. With Yofi and Redo’s combined expertise, our goal is to support retailers in creating a smoother, safer holiday shopping season. For more strategies, read the full blog here #BFCM #holiday #returns #fraud