ReverseLogix

ReverseLogix

Software Development

Burlingame, California 4,982 followers

The only end-to-end, centralized, fully integrated returns management system for retail, ecommerce, manufacturers & 3PLs

About us

ReverseLogix is the only end-to-end, fully integrated returns management system (RMS) built specifically for retail, e-commerce, manufacturing, and 3PL organizations. Whether B2B, B2C or hybrid, the ReverseLogix platform facilitates, manages and reports on the entire returns lifecycle. Organizations that rely on ReverseLogix deliver a vastly superior customer returns experience, save employee time with faster workflows, and increase profits with 360⁰ insight into returns data. What else makes us unique? -- A robust policy and rules engine can be configured to a brand’s specific policies, claims rules, vendor entitlements and approval hierarchies. Workflows and rules can be easily changed to accommodate new requirements. -- A branded, intuitive portal for B2C or B2B customers to initiate returns, check status and receive notifications throughout the returns process. -- Highly configurable returns processing module with intuitive, guided workflows for receiving, inspecting, and grading product returns. -- Quick implementations of 4-6 weeks and quick adoption, so customers start saving money fast. Users rarely require post-launch training, even when on-boarding new or seasonal employees. -- Business intelligence that centralizes returns data from many supply chain solutions. Finally, organizations have total visibility into the lifecycle of their returns for optimized management. Organizations leveraging ReverseLogix have seen net profits increase up to 5% and customer satisfaction rates increase 15-25%.

Industry
Software Development
Company size
51-200 employees
Headquarters
Burlingame, California
Type
Privately Held
Founded
2014
Specialties
Dynamic System Routing, Return & Repair Management, Warranty Check, Multipartner Integration, Analytics, Mobile App Integration, reverse logistics, reverse supply chain, and returns processing

Products

Locations

  • Primary

    1200 Howard Ave St. 201

    Burlingame, California 94010, US

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Employees at ReverseLogix

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Funding

ReverseLogix 1 total round

Last Round

Series A

US$ 20.0M

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