Rivia Health’s cover photo
Rivia Health

Rivia Health

Hospitals and Health Care

Phoenix, AZ 10,229 followers

Payment Engagement Technology — Collect copays and patient accounts receivable with automated digital technology

About us

Rivia Health brings easeful efficiency to healthcare patient payments. We work with healthcare provider organizations to complement their revenue cycle operations and get them paid more while doing less. Rivia Health alleviates staff overwhelm by reducing manual tasks related to outstanding patient responsibility. Our communication and payment platform integrates with the practice management or RCM system to automate billing workflows like appointment and billing reminders, copay or pre-service payments, and payment plan setup. In addition to saving staff time, Rivia Health also improves financial results by communicating more dynamically to patients about balances across text and email and by making it easier for patients to pay across multiple payment methods with a 3-step, no login required process. Our existing customers have described our results as "Outstanding!" with a 90% reduction in outstanding accounts receivable and 75% of payments are made by day 2, before a paper statement would even arrive.

Industry
Hospitals and Health Care
Company size
11-50 employees
Headquarters
Phoenix, AZ
Type
Privately Held
Founded
2018
Specialties
Patient Experience, Healthcare Administration, Automation, Patient Responsibility, Digital Healthcare, Mobile Technology, Healthcare Financial Management, Patient Journey, Practice Management, and Patient Engagement

Products

Locations

Employees at Rivia Health

Updates

  • Rivia Health is hosting Prepare for the January Deductible Reset: Best Practices for RCM Workflows. Make sure to attend it on January 15.

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    10,229 followers

    🚨 Join us for an online RCM Masterclass! 🚨 🗓 When: January 15th, 1-2 PM EST 💡 What: Expert tips to optimize your RCM workflows as patient deductibles reset in January. Speakers: ✨ Rebecca Shufeldt, CEO and Owner, Ignite Consulting (athenahealth expert) ✨ Kimberly Bachelor, Revenue Consultant, Sunshine Community Care ✨ Jana Cataldo, Account Manager, Rivia Health Don’t miss this chance to learn from the best in the field. 🚀 View the event or register directly through this link: https://lnkd.in/enFYUWec #webinar #revenuecyclemanagement #deductiblereset

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  • ⭐ Happy Holidays from Rivia Health – With a Special Thank You! As we wrap up an incredible year, we want to express our heartfelt gratitude to all of our valued partners for being an essential part of Rivia Health’s journey. With continued trust and partnership, we are able to drive our mission to streamline payment processes, improve financial outcomes, and deliver seamless experiences for teams and patients. To share the gift of streamlined payment solutions, we’re excited to offer a special referral promotion:   Refer a new organization to Rivia Health using this form: https://lnkd.in/e7GH-qu6, and we’ll send you $50 as a token of appreciation for the introduction! Also, if the referred contact becomes a Rivia Health customer, both your organization and the new customer will receive 50% off their next month of services!   We wish you and your loved ones a joyous holiday season and a prosperous New Year!

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  • View organization page for Rivia Health

    10,229 followers

    🚨 Join us for an online RCM Masterclass! 🚨 🗓 When: January 15th, 1-2 PM EST 💡 What: Expert tips to optimize your RCM workflows as patient deductibles reset in January. Speakers: ✨ Rebecca Shufeldt, CEO and Owner, Ignite Consulting (athenahealth expert) ✨ Kimberly Bachelor, Revenue Consultant, Sunshine Community Care ✨ Jana Cataldo, Account Manager, Rivia Health Don’t miss this chance to learn from the best in the field. 🚀 View the event or register directly through this link: https://lnkd.in/enFYUWec #webinar #revenuecyclemanagement #deductiblereset

    This content isn’t available here

    Access this content and more in the LinkedIn app

  • We are incredibly excited to announce that Brennan Gounah has joined Rivia Health as our Head of Sales! 🎉 Brennan brings over 13 years in Healthcare Sales and Sales Management to the Rivia Health team. Prior to joining Rivia Health, he spent 7 years with PatientPop/Tebra where he helped the company scale from 5 million in ARR in 2015 to 80 million in ARR in 2021, leading up to a merger with Kareo. Since moving into management in 2018, he has consistently led the way in team attainment to quota and qualified for President's Club four years in a row. We are grateful to have him at Rivia Health to pour his passion for sales into our team, and look forward to the increased velocity he will bring to our revenue growth while continuing to nurture and scale our collaborative sales team! https://lnkd.in/g5Jus2EP

  • This week, Rivia Health is proud to participate in the 2024 Privia Health Physician Leadership Weekend in Washington, DC. As a partner, we are thrilled to connect with Privia Health's executive and market leadership and other Privia Health practices to discuss how our innovative patient payment solution can help streamline revenue cycles and improve the patient financial experience. If you will be attending the Leadership Weekend from December 5-7, look for our Rivia Health payment engagement representatives! #revenuecycle #patientpayments #paymentengagement

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  • We want to take a moment to express our heartfelt gratitude for all of our customers and investors and for all of your continued support and partnership in the patient payment technology community. Your trust in Rivia Health allows us to fulfill our mission of streamlining payment processes and enhancing financial outcomes for many organizations and patients.   Together, we have made significant strides in collecting outstanding AR, reducing bad debt, and preventing patients from being sent to collections. Our payment solutions have automated time-consuming administrative tasks, allowing teams to focus on what matters most. Moreover, we are proud to offer patients flexible, user-friendly payment options that enhance their experience and satisfaction.   We couldn't do this without our customers and investors, and we are honored to continue partnering with each of you. Thank you for being an essential part of our journey.   Wishing you and your loved ones a joyous and fulfilling Thanksgiving!

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  • Paper-based healthcare payment processes are more than an inconvenience – they're a barrier to operational efficiency and patient satisfaction. A recent PYMNTS interview spotlights this industry challenge. Here's why updating payment processes matters: 1. Administrative Burden: Paper systems require processing across multiple touchpoints, from printing checks to managing undelivered mail. As noted in the interview, "There's the cost of the check, the envelope, the stamp — and then you've got to rely on the fact that the patient's going to be there, address wise." 2. Revenue Cycle Impact: When paper dominates back-office operations, the revenue cycle slows down. Digital solutions can accelerate this process, with organizations now processing thousands of documents within 24 hours using AI and machine learning. 3. Patient Experience: While consumers manage most payments through platforms like Venmo and PayPal, healthcare payments often lag behind, creating friction in the patient financial journey. By embracing digital solutions, healthcare organizations can streamline operations, reduce costs, and deliver the modern experience patients expect. In a competitive healthcare landscape, this transformation isn't just about efficiency – it's about staying relevant. Read the full article here: https://lnkd.in/eYW2b6bZ #HealthcarePayments #DigitalTransformation #PatientExperience #RevenueCycle #HealthcareTechnology

  • It's been a week since #athenahealthThrive and we are still reminiscing about the wonderful time we had connecting with attendees, sharing the Rivia Health difference, and being a part of the athenahealth ecosystem. We especially want to thank everyone who came to spin the wheel, benefiting Undue Medical Debt! We raised $750 to support their mission of strengthening communities by erasing financially burdensome medical debt. If you didn't have a chance to connect with our team at the show, please head to www.riviahealth.com to schedule some time to speak with our sales team of patient payment experts!

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Funding

Rivia Health 8 total rounds

Last Round

Seed

US$ 3.3M

Investors

PHX Ventures
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