Sandler Partners

Catch the recap and replay of the 2024 Sandler Partners National Summit bonus session, “Vonage | Transforming Customer Experiences,” led by Aqeel Shahid and Vincent DiCicco from Vonage. Learn how you can help customers deliver seamless, personalized interactions by integrating omnichannel engagement and data intelligence with Vonage's innovative communications platform. Highlights included discussions around AI-driven analytics, intelligent routing, and real-world success stories that are helping organizations enhance customer engagement while boosting their efficiency and increasing their competitiveness. Use insights from this breakout session to help advance conversations about improving customer experience with your clients to drive more revenue. You can find a recap blog, with video replay link, for every 2024 Sandler Partners National Summit session – mainstage, keynote, breakouts, and bonus sessions – in the news section of the Sandler Partners website. https://lnkd.in/gF5VHWR5 #sandlerpartners #NationalSummit2024 #techeducation #customerexperience #ai

Cybersecurity should be a top priority for every organization, and as Partners, you should consistently be exploring offerings and solutions that can help protect your clients. At the 2024 Sandler Partners National Summit, the bonus session “Cybersafe Solutions | If You Can’t See It, You Can’t Defend Against It,” showcased Cybersafe Solutions' cutting-edge Security Operations Center strategy. Led by Rosana Filingeri, attendees explored how Cybersafe empowers customers with full visibility over their threat landscape, real-time threat hunting, and rapid response across endpoints, networks, and the Cloud. Review this session to equip yourself with the knowledge you need to show customers how these solutions reduce the time, resources, and stress of securing their environment! Read our latest blog for highlights of this session, then take a moment to watch the presentation on demand: https://lnkd.in/grWtF-3g #sandlerpartners #NationalSummit2024 #techeducation #cybersecurity #cyberthreats

At the 2024 Sandler Partners National Summit, two powerful bonus sessions from Hyperion Partners, led by Jonathan Smith, VP of Channel, showcased high-impact wireless solutions to boost sales and enhance customer satisfaction. In "Boost Sales by Promoting Wireless Internet: A Key Growth Opportunity," Jonathan discussed how Fixed Wireless Access (FWA) is transforming the broadband market, offering partners reliable Connectivity options that drive sales and improve customer experiences. The second session, "Unlocking Wireless Solutions: Essential Discovery Questions," focused on identifying Mobility and Wireless opportunities by using key discovery questions to tailor solutions to customer needs. Use insights from these Hyperion Partners sessions to expand your offerings by adding Mobility and Wireless services to your sales strategy, driving your business growth. Read our latest blog for highlights from both of these sessions, then take a moment to watch the presentations on demand: https://lnkd.in/gXThxNCC #sandlerpartners #NationalSummit2024 #techeducation #mobility #iot #wireless #fwa #fixedwireless

One of our leading Contact Center, CX, and AI Providers, CBTS, held a bonus session at the 2024 Sandler Partners National Summit, “CBTS | CX, EX, & AI: Building Responsive, Resilient, and Repeatable Experiences.” Led by Matthew Douglass and Jonathan Lloyd, they took a comprehensive look at their broad technology toolkit, supporting modern, multi-location clients in enhancing customer and employee experiences by utilizing AI and automation. To tie it back to how Partners can advance the conversation with their customers, they presented real-world applications for verticals like retail, healthcare, and manufacturing/distribution customers, demonstrating valuable approaches to aid your sales efforts. Read our latest blog for highlights of this session, then take a moment to watch the presentation on demand: https://lnkd.in/gvbMGZA5 #sandlerpartners #NationalSummit2024 #techeducation #cx #ai #artificialintelligence #customerexperience

The 2024 Sandler Partners National Summit breakout session “Sandler Portal Part 2, Solutions Finder & the Marketing Center” offered attendees a look at more of the tools, free to all Partners 24/7, that can be used to help grow their business and increase revenue. Sandler Partners' Director of Portal Experience Denise Navarro, Digital Marketing Manager Corson Harrer, Director, Sales Engineer – West Ben Edwards, Director, Channel – Southwest Joe Gabbert, and Director, Channel – Midwest Michelle Mares (Labern), reviewed and offered examples of how these resources helped benefit the Partners they work with. To learn more about Solutions Finder (clicked-based discovery), the Marketing Center (a marketing platform to customize, distribute, and get results using pre-built tech campaigns), and Scout for Solutions (your self-branded customer-facing sales portal), read our latest blog and watch the full session recording: https://lnkd.in/gWPz49Jh #SandlerPartners #SandlerFamily #NationalSummit2024 #SandlerPortal #SalesTools #MarketingTools

The 2024 Sandler Partners National Summit breakout session “Key Technology You Should Sell to Every Organization” highlighted the essential solutions that organizations need as part of their technology stack to build stable, scalable environments that support their growth. As a Partner, knowing the importance of solutions like SD-WAN, Cloud, and Connectivity and how to start conversations can help you uncover your customers' goals and propose solutions that will help meet them! This session was moderated by Sales Engineers Eric Beller and David Povlick, who were joined by John Young, SVP Channel Sales with AireSpring; Justin Lyle-Purdy, Regional Sales Director with AT&T Business; Rafael Renteria, National Director of Channel Sales with CallTower; and Chris Krystalowich, VP, NA Sales with eGain Corporation. Check out our latest blog for highlights, and watch the full session recording to dive deeper: https://lnkd.in/ggeQm9wz #sandlerpartners #NationalSummit2024 #techeducation #keytechnologies #SDWAN #Cloud #Connectivity

Customer Experience (CX) is a crucial driver of success that can elevate your clients' businesses and meet the ever-growing expectations of customers and employees alike. During the 'Learn How CX Will Revolutionize Your Clients’ Businesses' breakout session at the 2024 Sandler Partners National Summit, industry experts explored how understanding and implementing effective CX strategies can lead to transformative results. By understanding CX and the various options available, you can secure large, complex deals or introduce smaller implementations as a stepping stone for your clients. With rising expectations from customers and employees alike, your expertise in CX can set you apart in this competitive market. This insightful session was led by Sales Engineer and CX expert Ben Edwards, alongside industry experts Jeremy Smith from Infobip, Michael Spartz from NICE, Brian Mason from Sinch, and Aqeel Shahid from Vonage. Read our latest blog for key highlights, and find a link to the full session recording to join the conversation. https://lnkd.in/gDB4KZw3 #sandlerpartners #NationalSummit2024 #techeducation #cx #customerexperience

The breakout session “Cybersecurity Is a Touchpoint for Every Service, Every Engagement” at the 2024 Sandler Partners National Summit is a powerful reminder: every part of your customer’s IT network is vulnerable, with human error often the biggest risk. It’s one reason why Cybersecurity should be top-of-mind for your customers, and if you aren’t discussing it with them, someone else likely is. Whether they lack the skills, time, resources, or focus; waiting until an inevitable attack is not an option. Offering the actual services, or sourcing a specialized Provider, opens up a larger percentage of your customer’s business, allowing you to increase revenue without having to expand your customer base. This session was moderated by Sales Engineer Gerry Davis Jr and Director, Channel – New England, Justin Noller. They were joined by joined by Sean Raffetto from Cipher | A Prosegur company, Rosana Filingeri from Cybersafe Solutions, Shane Gledhill from Lumen Technologies, and Jude Fils-Aimé from Verizon. For highlights of the session read our latest blog; you’ll also find a link to the full session recording to join the conversation. Watch for future blogs on more exclusive content from this year’s always Partner-focused, National Summit! https://lnkd.in/g97nW6g3 #sandlerpartners #NationalSummit2024 #techeducation #cybersecurity

As a Partner, the Sandler Portal is your free, go-to resource designed to help you grow and manage your business. At the 2024 Sandler Partners National Summit, the breakout session “Sandler Portal Part 1, Reporting & SCOUT” focused on two key areas in your Sandler Portal – the reporting functionality, which gives you complete oversight of your opportunities/commissions/inquiries, and SCOUT, your real-time connectivity serviceability, pricing, and contracts tool. This session was led by your Sandler support team members Denise Navarro, Director of Portal Experience; Michelle Mares (Labern), Director, Channel – Midwest; Jacqueline Greider, Senior Partner Experience Liaison; Franklyn S., Partner Experience Supervisor; Kristie Vetter, Sr. Director, Financial Operations; and Trae Guinn, Sr. Director, Financial Operations. Discover how SCOUT and the reporting tools can streamline your entire sales process, from opportunity to getting paid. Read our latest blog for more insights and access the full session recording. https://lnkd.in/gPF9XdKS #sandlerpartners #NationalSummit2024 #techeducation #salestools

AI is being adopted at a record-setting pace, allowing organizations to enhance and automate activities across their operations. Are you looking for ways to implement this technology in your customer conversations? At the 2024 Sandler Partners National Summit, the "AI’s Impact on Organizations Across Verticals and Industries" breakout session welcomed experts from leading AI-focused Providers to discuss their offerings and the benefits businesses, workers and customers are realizing through AI solutions. Led by Ben Edwards, the panel featured experts Connor Revsbeck from Dialpad, Scott Forbush from Nextiva, Scott Eastman from Observe.AI, and Vikas Bhambri from Yellow.ai, who shared how AI is being widely adopted and its practical applications. Check out our latest blog for key insights and watch the session recording in the Sandler Portal! https://lnkd.in/gPf6FEKt #sandlerpartners #NationalSummit2024 #techeducation #ai #artificialintelligence