Sharpen

Thrilled to announce that our dedication to delivering a top-notch CCaaS solution has earned us not one, but TWO prestigious G2 badges this Summer 2024! 🎉 We're honored to be recognized for Best ROI and Highest User Adoption in our category. This is a testament to the hard work and passion of our entire team, and the trust our customers place in us. These badges highlight our commitment to creating a platform that not only delivers exceptional ROI but also seamlessly integrates into agent workflows, empowering them to achieve peak productivity and success! A big thank you to our incredible customers and partners for their continued support and feedback. We're excited to continue innovating and pushing the boundaries of what's possible! Let's keep the momentum going! 🚀 P.S. If you're a customer of ours, be sure to leave your review of Sharpen on our G2 profile here: https://lnkd.in/g5YfbcjN #G2 #BestROI #HighestUserAdoption #TeamworkMakesTheDreamWork #CustomerSuccess

[Upcoming Webinar] Wednesday, Nov. 20th at 2 pm ET: What's New in Sharpen! 💻 Join us for a first look at Sharpen's Fall 2024 launch 🍁 , where we'll be unveiling groundbreaking AI-powered innovations designed to empower your agents and transform your customer experience. In this webinar, you'll discover how to: 📈 Boost agent performance: Equip your team with AI-driven insights for personalized and efficient service from the first interaction. 🤖 Streamline operations: Free up valuable time with intelligent self-service and automated workflows. 🔐 Enhance security: Protect sensitive data without compromising operational agility. Can't make it live? No problem! Register anyway, and we'll send you the recording. Register Now: https://lnkd.in/gE9ntQ4q #UsableAI #webinar #productlaunch #CX #AX

🔥 Sharpen's Sharp Seller Live is IGNITING the Channel! 🔥 Most partners don't sell CCaaS, but they HAVE the customers. That's why we teamed up with Telarus to launch our Sharp Seller Live events - in-person training sessions across the US that empower partners to identify and sell CCaaS. 🚀 The first session in #Knoxville yesterday was a SMASH HIT! One partner even called it the "BEST training I've ever seen." 🤯 After the training, we celebrated with a "graduation party" with our awesome attendees. Justin Zachary Andrea Griffith Mark Morrell John Malone - thank you for spending your afternoon with us! Next up...Nashville here we come! 🚘 Tom Milligan HSG Brian Nichols

🙌 What a day at the Opkalla Tech Summit yesterday in Charlotte, NC! Our dream team, Bryan Bergland and Tripp Robinson ☁️ had a blast connecting with Opkalla customers and diving deep into their contact center needs. They were excited to show real-world examples of how Sharpen can supercharge agent and customer experiences and improve contact center operations – all powered by Usable AI™ for lightning fast ROI!⚡

🙌 Woohoo! Friday Five Star review = the perfect way to kick off the weekend! Thank you for putting your trust in Sharpen and our team Bankers Life! 👏

Wondering how your agent experience stacks up in the moments that matter most in your CX? 🤔 Look no further. Check out Sharpen’s Moments that Matter Benchmark Survey to assess your agent, customer, and operational experiences. Then download the full report for best practices and customized tips to improve! Take the Survey! ➡ https://lnkd.in/gv-7vwqx

Get Ready to Cash In on Q4 with the Sharpen 5k for Partners! 🏃♀️💰 Maximize Your Opportunities, Maximize Your Earnings! 🎯 This 5k isn't about running shoes and sweatbands. It's about unlocking up to $5,000 in cold, hard cash by crushing your Q4 targets. We're talking real rewards for real results, no fine print or hidden catches. Partner Up for Profits! 💵 Ready to turn opportunities into earnings? Dive into the details below or reach out to your AE or partners@sharpencx.com to learn more. Let's make Q4 your most lucrative quarter yet! Tom Milligan HSG Brian Nichols Tripp Robinson ☁️ Aaron Goodwin Trevan Gregory

⏰ LAST CALL: AI that Works FOR Your Agents, Not Against Them ⏰ Don't miss Sharpen's webinar with Bryan Bergland and Steven Cardello this Wednesday, September 18th at 2:00 pm ET. See how our Agent-First approach, powered by Usable AI™, is transforming customer service. We'll reveal 5 practical ways this combo boosts agent performance and elevates CX. ❌ No hype. ✅ Just real-world tools. Register NOW: https://lnkd.in/g8_4PmVV

We want to give a BIG shout out to our CTO, Kevin Schatz, who was celebrated today as a 2024 Tech Exec of the Year honoree by Indianapolis Business Journal! 👏 🎉 As CTO at Sharpen for nearly 6 years, he's not just adapting to the status quo; he's revolutionizing it. 🚀 With over 20 years in the contact center space, Kevin's deep understanding of the customer experience drives his innovative approach to contact center solutions. He is more than just a CTO; he's a visionary leader who's redefining what's possible in the contact center industry. His unwavering focus on CX, coupled with his technical expertise and strategic acumen, makes him a truly deserving of this accomplishment. We're so lucky he's on our team. Congrats, Kevin!!! 🙌 Read more about Kevin: https://lnkd.in/gcvyS4iB

Did you know Sharpen's Usable AI™ can be turned on in just SECONDS and provide immediate ROI? 😲 Don't wait for months to deploy AI -- or spend hours upon hours of agent training. See our powerful, yet practical AI in action for yourself! 👀 Join us for our upcoming #ProductDemo: "Agent-First, AI-Empowered: 5 Ways Usable AI™ Transforms Customer Service" on Wednesday, September 18th at 2:00 pm ET. Sign Up Now ➡️ https://lnkd.in/gy6FATh4