Simplr

2023 was quite a year! Asurion's top Tech Tips helped millions of people fix, protect, and optimize their devices. Check out our most-read articles that kept our readers connected and entertained: https://lnkd.in/eiZ-ZEFk  

Simplr won silver in this year's Best In Biz Awards in the Most Innovative Service of the Year Category - out of more than 600 entries! ⭐ Check out the complete list of winners below: https://lnkd.in/e4q6QdDk #awarded #techleader #innovation

Finalists announcement - Best Breakthrough Technology Solution From AI/ML to AR, Robotics, Livestream, Voice, and beyond, these innovations are no longer just buzzwords—they're the driving force behind our retailers' triumphs. Dive into a world where cutting-edge tech isn't just a solution; it's the key to success and peak performance. Stay tuned as we celebrate the pioneers shaping the future of retail! 🚀 #TechInnovation #RetailSuccess #VIPAwards Simplr Toshiba ProGlove Coveo Luxlock AutoStore™ Firework Dell Technologies Vicki Cantrell Ashley Hudson Reach Partners ™ Retail Global Crystal K. Tidmore

In order for enterprise leaders to stay ahead of the curve in 2024, it is imperative they understand the risks and rewards of #GenerativeAI. Download our complete #GenAI guide today for a full breakdown of its’ nuanced capabilities and details on how you can leverage generative AI in a customer-facing setting to transform your business. Get Smart Guide to Generative AI: https://lnkd.in/dMZee735

Amit Sood, our brilliant CTO, recently shared his thoughts on how #genai is transforming the #cx industry with our friends at Forbes. Read the complete article below to learn more. How Generative AI Will Render CX Unrecognizable By 2030➡️ https://lnkd.in/gYTBEacW

It's #MeetTheTeamMonday and we are excited to formally introduce a star member of the Simplr team - Clément Ruin, Senior Data Scientist. Clément has been with #Simplr for nearly 5 years and in that time has seen dozens of iterations in our product and data developments. When asked how Simplr has changed the game in the #AI and #Chatbot space during his tenure, he said: "We have successfully blended the best AI data models avaliable with our unique understanding of top notch customer service. The combination of training our models on high-quality proprietary data and modeling the best agent behaviors into our framework is what makes our solution so powerful. We are able to ensure elite expertise, safety, and controllability while maintaining excellent conversational abilities with customers!" To learn more about #generativeAI take a look at Clément's recent blog post: https://lnkd.in/eGMRHm-d

2024 is the year for #generativeAI business implementation. Our CTO, Amit Sood, shares what exactly this means for enterprise brands looking to adopt #automation in his 2024 industry predictions: https://lnkd.in/ecgN6DVz

Many consumers grow frustrated when trying to reach a resolution with a #chatbot and the bot does not answer instantaneously. While the average response time for our bot is only 11 seconds, we know it is paramount to ensure this tiny latency doesn’t adversely impact our partners’ relations with their end customers. To that end, we have implemented a few #UI updates aimed at decreasing (if not eliminating) consumer frustration with latency. To learn more, read the latest blog from our #DataLab series: 11 Seconds is All You Get… https://lnkd.in/gVqSn8kM

Simplr has been named a finalist in the Vendors in Partnership Awards! Help us win the Breakthrough Technology Solution Category by casting your vote for the Simplr solution today: https://lnkd.in/eYcaQsdH #VIPawards #Finalist #Awarded

Welcome back to our series, A Simplr Guide to Gen AI, where we explain our complicated new world of #GenAI term by term. Today we answer - what is #machinelearning? Watch the video below for the complete definition and download our entire #AI glossary to learn more: https://lnkd.in/gnd8BeVa