Skipio

Skipio

Software Development

American Fork, UT 2,141 followers

Engage leads in less time & speed up sales with conversational text messaging

About us

Skipio empowers businesses and teams across North America to cut out the busywork of customer communication. Using Skipio’s automated messaging tools, you start two-way conversations, build personal relationships, and enjoy lasting, repeatable success with sales and retention. All while saving significant time, resources, and energy. We value our people. We value transparency. We value ideas and growth. We value unity and we have each other’s backs. We value doing the right thing, especially when it’s hard.

Industry
Software Development
Company size
11-50 employees
Headquarters
American Fork, UT
Type
Partnership
Founded
2016
Specialties
Text Messaging, Customer Retention, Text Campaigns, Marketing, Customer Engagement, Lead Nurturing, Lead Conversion, and Lead Engagement

Locations

Employees at Skipio

Updates

  • Skipio reposted this

    View profile for Anna Wendt, graphic

    Product Marketing @ Skipio | Boulderer | Artist @ White Rim Prints

    I wrote 5 text messages that led to $49,097 in revenue for a Skipio customer that did online coaching. Here’s why it worked. They basically had a graveyard of leads who canceled or no-showed to an appointment. To quote their team: “Those no-shows … just fell right off the cliff. We had nothing in place to bring them back in.” So Skipio's team built the process to restart the conversations, including a CTA to reschedule. It took just 30 days for those once forgotten leads to bring in nearly $50,000 for this customer. Here’s 4 things that made this automated process & 5 text messages work. 👋 The sales reps sounded APPROACHABLE. The tone and word choice I used in the messages didn’t put extra pressure on the leads; it made the sales reps sound curious and eager to help. 👂 The messages focused on ONE NEXT STEP. I wrote the messages to make it a no-brainer for a lead to respond and do one simple thing: reschedule. No additional steps needed. ⏰ The timing wasn’t OVERWHELMING. This wasn’t 5 messages over 5 days — this was 5 messages over 10+ days. Skipio's process kept running until a lead responded or rescheduled, but it wasn’t bombarding anyone. 🤝 Their sales team was dedicated to PERSONAL INTERACTIONS. First, it was clear the messages came from a person, not a bot (even though Skipio fully automated the outreach). Second, the team was always ready to reply. The process magnified the great foundation of customer care that they’d already built. TLDR; Customers pay attention to you when you genuinely pay attention to them — build your processes accordingly. P.S. Does your small business struggle with building processes that get customers to take the next step in scheduling, buying, or renewing? Let's talk. #automation #smallbusiness #onlinecoaching #buildingprocesses

  • View organization page for Skipio, graphic

    2,141 followers

    If you think follow-ups don’t matter, you’re wrong. Here’s 12 situations where quick follow-ups can make or break you: → Someone just texted you You didn’t reply? Say goodbye to that relationship. → You promised to text them Didn't keep that promise? People notice and they remember. → You changed something (hours, services, etc.) Assume people will find out? They won’t. Tell them! → They bought from you Ask how their experience was. No follow-up = no feedback. → Someone gave you a referral Thank them! Or watch your referral chain dissapear. → They just came back after a long time Customers aren’t guaranteed. Show them you care. → First-time buyer Thank them. Nurture them. Convert them into repeat buyers. → You should’ve heard back by now Check-in but don't overwhelm or annoy them. → Just had a meeting/appointment Text to confirm the next step. No one likes being forgotten. → They missed an appointment Be flexible. Life happens. → Solved their problem? Ask for feedback. It’s not the end of the conversation. → They showed interest Educated leads = paying customers. Give them the info they need. ✨ Too busy to keep up with all these follow-ups? Automate them with Skipio so nothing falls through the cracks. ✨ #sms #marketingautoamtion #followup

  • View organization page for Skipio, graphic

    2,141 followers

    Want to boost conversions? Stop sending multiple CTAs in your marketing messages, especially in marketing texts. More than one CTA often leads to confusion. And confusion kills action. Think of it like this: - People don’t want choices, they want direction - Too many options feel like work - One CTA gives them a clear next step Less is more when it comes to CTAs. #marketingtips #sms #customerengagement

  • View organization page for Skipio, graphic

    2,141 followers

    Black Friday and Cyber Monday promotions are already beginning to roll out! Wait until the last minute to build your strategy and you’ll miss out. Here’s what you can do: → Start Early: Launch your deals before your competitors. Get noticed first. → Collect Emails & Phone Numbers: Offer exclusive early access to your deals in exchange for sign-ups. Build your lists. → Use Urgency Wisely: Time-limited offers during BFCM keep customers engaged and ready to buy. → Engage Post-BFCM: Keep the momentum with follow-up messages. Offer more deals, updates, or useful tips/advice related to your products or services. Start your strategy early, think long-term, and grow your lists so you can keep sales strong throughout 2025. #bfcm #blackfridaymarketing #sms

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