Slang.ai

🎉 Exciting News 🎉 Starting today, we’re now offering an official Slang.ai+ OpenTable integration 🤝 This enables Slang.ai and OpenTable customers to use voice AI to capture and manage reservations without involving your front-of-house staff. Head over to our website to learn more about this exciting new integration! [Read more here: https://lnkd.in/gwd9R98m] #restauranttech #voiceAI #reservationsoftware

Huge shoutout to a restaurant we truly admire 👏 Ammoora Baltimore recently earned a spot on the New York Times Restaurant List. As one of the top 50 restaurants in the U.S., Ammoora was the only Maryland restaurant to make the cut 🏆 If you’re ever in Baltimore, don’t miss the chance to experience this gem. Congratulations to the entire Ammoora team for the well-deserved recognition. [see the full list here: https://lnkd.in/gnFwkKDW] #Ammoora #BaltimoreEats #CulinaryExcellence

Every team member, from hosts to bartenders, plays a critical role in delivering a seamless dining experience. 🧑🍳 But finding the right people isn't just about filling positions; it's about creating a stable, high-performing team. Here’s why: 𝟭. 𝗥𝗲𝗱𝘂𝗰𝗶𝗻𝗴 𝘁𝘂𝗿𝗻𝗼𝘃𝗲𝗿 𝗿𝗮𝘁𝗲𝘀:  High turnover is a costly cycle, disrupting service and increasing training expenses. By hiring carefully and fostering a positive environment, you keep your best people longer and reduce burnout, creating a more stable, happy team. 𝟮. 𝗘𝗻𝘀𝘂𝗿𝗶𝗻𝗴 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗾𝘂𝗮𝗹𝗶𝘁𝘆: A well-staffed restaurant ensures every guest gets the attention they deserve, which keeps them coming back and leaving glowing reviews. When you’re adequately staffed, service quality becomes a powerful differentiator. 𝟯. 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗴𝘂𝗲𝘀𝘁 𝗹𝗼𝘆𝗮𝗹𝘁𝘆:  Consistent, high-quality service builds trust. Repeat guests and positive word-of-mouth are your secret weapons in a competitive market. Make every visit count. 𝟰. 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗶𝗻𝗴 𝗽𝗿𝗼𝗳𝗶𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆:  Efficient staffing means smoother operations, especially during peak times. More tables turned without compromising service means more sales. Long-term profitability starts with making your restaurant a great place to work. A strong team doesn’t just show up; they stay and thrive. Invest in your people, and watch your restaurant flourish 💪

We at Lightspeed are excited to back the next generation of voice apps utilizing SOTA architecture to enable a new paradigm of how companies and customers communicate with one another 🔥 Who did we miss? Tag them below ⬇ Read here ▶️ https://lnkd.in/gUBZHWyf Thoughts covered include: 1) The “why now” and what we believe are the next gen voice architectures underpinning these apps 2) Market areas we are most excited about 3) Musings on the evolution of the industry over time If you're building in the voice AI space, say 👋 at lisa@lsvp.com. Shout out to Karan Goel of Cartesia, Yossi Adi of AI at Meta, Mati Staniszewski of ElevenLabs, Scott Stephenson of Deepgram, and the LSVP team (esp. Nnamdi Iregbulem and Raviraj Jain) for all your thoughts that have shaped this piece. 

With the new Slang + OpenTable integration, you can seamlessly book reservations over the phone. More importantly, your staff can focus on high-priority tasks. By activating this integration, you can: ✅ Provide seamless guest experiences: Slang's conversational AI and OpenTable’s reservation system are a winning combination for a seamless end-to-end booking experience. ✅ Help boost front-of-house efficiency: Streamline communication with guests and free up your staff to focus on what they do best—providing exceptional service. ✅ Unlock key insights to drive increased ROI: With the Slang Insights dashboard, you can take a deep dive into guest preferences and booking behavior with advanced analytics. This will enable smarter decisions and create booking experiences that hit the mark every time. Want to see the integration today? Look for the 🔗 below #restauranttech #voiceAI #reservationsoftware

Managing guest calls across five busy, award-winning restaurants without dropping the ball is an immense challenge facing the team at The Genuine Hospitality Group, LLC. With opportunities slipping through the cracks, they knew something had to change. After a smooth rollout, Slang helped Genuine Hospitality Group answer hundreds of calls to answer caller questions and book reservations. All with extremely high caller satisfaction scores. Joel White, VP of Marketing, summed it up best: “In today's world, Slang offers an invaluable service. We can't answer every call personally, and Slang ensures that customer service remains impeccable.” Here’s a look at what Slang was able to do over a 90-day period: >> 1,200+ voice reservations in 90 days >> 93.8% caller satisfaction >> Over 81% of calls managed by Slang Ready to redefine your guest experience? Discover how Slang can transform your operations and keep your guests coming back. 👉 [Read the full case study here: https://hubs.la/Q02QFDl60]

There are numerous food ordering platforms out there, and it's likely every QSR has a favorite. If your restaurant is listed across multiple platforms, there’s little you can do to ensure your customer uses the one you prefer. But what if you could direct your customers to that platform—or better yet, your own website—without losing revenue to third-party commissions? Voice AI phone answering services offer a simple solution. When a customer calls to place an order, the AI concierge can automatically send a direct link via SMS to your preferred ordering platform. But that’s not all. You can also track SMS open rates to understand customer behavior better and even encourage online ordering to reduce no-shows and ensure customers pay upfront. This means fewer no-show orders, less wasted food, and more money in your pocket. P.S. - Let us know in the comments. What’s your preferred online ordering method for your customers?

Guest expectations are shifting. But restaurant staff have never felt more overwhelmed 😮💨 If you haven’t heard the big news, we just launched a brand-new integration with OpenTable. Thousands of restaurants and other venues depend on OpenTable as their trusted reservation management platform. Now, you can activate the Slang.ai integration to seamlessly book reservations by phone—all without involving a staff member. Explore how voice AI can be a game-changer for your restaurant in boosting reservations. [https://lnkd.in/g6nKbpcv] #restauranttech #voiceAI #reservationsoftware

Productivity and efficiency are non-negotiables for quick-service restaurants (QSRs). But there's one area that often gets overlooked, especially during peak hours—handling phone calls. In the latest on our blog, we dive into four reasons why voice AI phone answering benefits QSRs. https://lnkd.in/gSKdjM-r #voiceAI #restauranttech #restaurants

Is it worth it? 🤔 It’s no surprise, but that’s the most important question you’ll ask when buying anything. As much as we talk about the transformative power of AI, it’s still gotta provide you value—and quick. How do you tell if voice AI phone answering is right for your business? We just released our newest free resource where you’ll be able to calculate the ROI of voice AI. What you’ll learn in this resource: ✅ Measure the value of integrating voice AI into your operations. ✅ Identify critical inputs that affect voice AI's impact. ✅ Discover how voice AI frees up staff, enhances guest interactions, and captures more revenue. See how other restaurants are transforming their call handling, driving guest satisfaction, and boosting revenue with voice AI answering. (Grab the resource in the comments 👇) #voiceAI #restauranttech