Spark

2023 was a breakout year for Spark. We partnered with 100+ leading agencies serving 3,400+ brokers, and enrolled 60,000+ beneficiaries. We’re carrying that momentum into 2024 with two announcements: First, we’ve raised a $25 million Series B, led by Drew Aldrich at Viewpoint Ventures. We’re particularly proud of this milestone given the challenging fundraising climate right now. Second, we’re launching the new Spark brand. Our new visual and verbal identity better captures our ambition, and articulates just how much we have to offer our partners. Our new website is a celebration of our partners, our performance to date, and the incredible trajectory we are on together. Here’s a taste: - Last year, we saved partner agents 400,000 cumulative hours, freeing them to focus on revenue generating activities - Across our largest agency partners representing >70% of our business, we’ve seen an astounding 140% enrollment growth year-over-year - Through this growth, we maintained a agent NPS of 91, affirming the value we bring to our customers and our commitment to service Our co-founder and CEO, James Jiang, writes in-depth about all these topics and this year’s vision for the organization on the Spark blog. You can read more here: https://hubs.ly/Q02htCMC0. The future is bright, and our team is ready to get back to work. We’re grateful to be on this wild journey with the industry’s best.

As agents, you’re not just enrolling clients – you’re helping Medicare beneficiaries find the right coverage, which can change lives. We know AEP can be challenging, but it’s also an opportunity to remember the “why” behind the work we do and the incredible impact agents have during this busy season. We’re kicking off AEP 2024 with an inspiring message from some of our Strategic Growth Managers (who took a quick break during our company retreat last month in Georgia to film this video! 😊) – VP of Sales Henry Figueroa (Arizona) and SGMs Sugeid Rendon + Elin Smith (Texas). Our SGMs are here to support you every step of the way this AEP and beyond, so let’s get out there and make a difference! Ready to make a difference in your community? Meet with our team:  https://hubs.ly/Q02Rn-m20 

✨ A special AEP 2025 message from the founders of Spark ✨ As we gear up for AEP 2025, we know it’s going to be one of a kind. There’s a lot of hard work ahead, but the entire Spark team is ready to support all of our agents. Our founders – James Jiang, Byron Edwards, and Alex Zhang– have a special message just for you. They know many of you personally and send their best wishes to help you crush it this year. Get inspired, and remember – we’re with you every step of the way. Let’s make this AEP the best one yet! Ready to build the business of your dreams? Meet with our team: https://hubs.ly/Q02Rn-m20 #AEP2025 #SparkFamily #TransformativeGrowth

🚨 AEP is right around the corner! 🚨 At Spark, we know how valuable your time is—especially during this busy season. That’s why we’re excited to introduce our new SOA workflow, seamlessly integrated into our Lead Intake Form. With this streamlined process, you can now: ✅ Collect a Scope of Appointment (SOA) during every needs assessment ✅ Efficiently gather client information while staying compliant ✅ Save time with our all-in-one Lead Intake Form, allowing prospects to complete a Permission to Contact (PTC), fill out a Needs Assessment, and submit their SOA—all in one place! This enhanced workflow is designed to set you up for success as we head into AEP, making client interactions smoother than ever. ✨  Watch the video from Ed Villarreal on the Agent Success team to learn how to master this new workflow ahead of AEP: https://hubs.ly/Q02SSYPP0  #AEP2025 #SOAworkflow #LeadGeneration 

Balancing business and pleasure like pros! 🏌️⛳ Last week, Spark VP of Sales Henry Figueroa attended one of our AEP kickoff events in Ohio with Spark partner, Nick Bias of Universal Benefits Group whose agents had a fun golf day before diving into platform training in prep for AEP. Henry also met up with Shawn Inman, an Ohio-based software engineer and Spark’s #1 hire. ✨Fun fact: Henry was our #2 hire and it’s incredible reflecting on how much we’ve grown since launching Provider Search, our very first platform feature that Shawn worked on. Henry shared, “While giving a presentation today to 60 agents in Ohio, agents still rave about how much that tool saves them time and relieves stress for them when conducting a sale.” We’re so excited to keep supporting all of our agents across the country, especially as we head into AEP next week. 🚀 Join our team: https://hubs.ly/Q02Rn-m20 #AEP2025 #Innovation #Growth #TruePartnership

🍩 Donut holes, prescription drugs, and premiums — oh my! Last week we kicked off our Compliance Corner video series covering info agents should know ahead of AEP, like how the “donut hole” isn’t disappearing just yet and how new CMS final rules affect the way agents and agencies can market to beneficiaries. Today we’re back with more Part D goodness, specifically: 💊 The new Medicare Prescription Payment Plan 💊 How premium increases will affect your clients in 2025 Catch our latest Compliance Corner video below where Pam shares her tips for how to stay ahead of the changes coming in 2025. Missed last week’s video? No worries! You’ll find all compliance videos (and Pam’s Part D webinar) here: https://hubs.ly/Q02RKkMT0 #AEP2025 #ComplianceCorner #PartDChanges

✅Compliance Corner ✅ AEP season is finally here, and things are about to get busy! But don’t worry – Spark is here to help. With all the new changes coming to Medicare in 2025, now’s the perfect time to get informed so you can better assist beneficiaries while keeping compliance in check. We’ve launched a fun video series to break down your need-to-knows into bite-sized segments. This week, Pam Harrison and Mariah McAfee and dive into the huge updates for Part D. Agents, you won’t want to miss this! Keep an eye out for our next video about Part D, or explore all of our Compliance Corner videos and Pam’s Part D webinar: https://hubs.ly/Q02RJZVh0 #AEP2025 #ComplianceCorner #PartDChanges

T-minus 2 weeks until AEP! With AEP kicking off, our sales team is traveling across the country to support our agency partners every step of the way. At Spark, we don’t just talk about partnership – we live it. Special shout out this week to our amazing sales team members James Jiang , Sam Wiener, Henry Figueroa, Luis A Vazquez, Sugeid Rendon, Norma M. Garcia, and Elin Smith, pictured at AEP events for our agency partners: New Health Partners ACA Way Kick Off in Miami 🌴 Topflight Insurance Solutions LLC and Keystone Advisors AEP Kick offs in Houston 🔥 Syndicated Insurance Agency, LLC and Advantage Plus Insurance Agency AEP Kick offs in sunny Los Angeles 🌆 Hermann Sons Life AEP Kick-Off in San Antonio 🤠 Ready to take your business to the next level? Book a demo with us: https://hubs.ly/Q02Rn-m20 #AEP2025 #Growth #Partnership #IngiteyourSpark

🚀 Spark Value of the Week: Explicit Accountability, Broad Responsibility Explicit Accountability, Broad Responsibility at Spark means that every project and commitment we take on has a clear owner. This person is responsible for articulating why the project is being undertaken, outlining all key assumptions, and ensuring it has the necessary resources to be successfully completed. This week, we are highlighting our Product Lead Jenna Scherma who has hit the ground running since joining Spark less than 6 months ago! Jenna clearly feels a deep sense of accountability for the success of product releases and recognizes the importance of coordinating with other stakeholders. She’s led the way in revamping a lot of our processes,  expanding the weekly product release sync tracker, developing detailed hand off decks, and building our AEP toolkit guide so our agents are ready for this year’s AEP.  Jenna’s commitment to her team members and our agents makes her an invaluable asset to Spark. Our team deeply appreciates Jenna’s integrity and dedication to tech success. Join a team that truly lives out their values: https://hubs.ly/Q02QkNy80 #ExplicitAccountability #SparkValues #ValuesAwards #TechExcellence 

🚀 Spark Value of the Week: Succeed as a Team We believe each Spark team member should feel fully empowered and supported in their work. We foster a low-ego environment where the primary focus is on driving team progress rather than achieving individual recognition. We celebrate wins, small and large, and recognize that success is a team effort. The person we believe has embodied Succeed as a Team this year is Vivian Tran. Agents and agency principals,  the effortless book of business uploads,  RTS reports, or full carrier and production data reports in the platform are all Vivian’s work. She is thorough, meticulous, and a one-woman powerhouse enabling all of our partners to save time and stay in the field. Thank you Vivian for your commitment to our team and our partners. We couldn't do it without you! Join our team: https://hubs.ly/Q02QkNy80 #SucceedasaTeam #SparkValues #ValuesAwards #DataOperations