Spark

2023 was a breakout year for Spark. We partnered with 100+ leading agencies serving 3,400+ brokers, and enrolled 60,000+ beneficiaries. We’re carrying that momentum into 2024 with two announcements: First, we’ve raised a $25 million Series B, led by Drew Aldrich at Viewpoint Ventures. We’re particularly proud of this milestone given the challenging fundraising climate right now. Second, we’re launching the new Spark brand. Our new visual and verbal identity better captures our ambition, and articulates just how much we have to offer our partners. Our new website is a celebration of our partners, our performance to date, and the incredible trajectory we are on together. Here’s a taste: - Last year, we saved partner agents 400,000 cumulative hours, freeing them to focus on revenue generating activities - Across our largest agency partners representing >70% of our business, we’ve seen an astounding 140% enrollment growth year-over-year - Through this growth, we maintained a agent NPS of 91, affirming the value we bring to our customers and our commitment to service Our co-founder and CEO, James Jiang, writes in-depth about all these topics and this year’s vision for the organization on the Spark blog. You can read more here: https://hubs.ly/Q02htCMC0. The future is bright, and our team is ready to get back to work. We’re grateful to be on this wild journey with the industry’s best.

🍩 Donut holes, prescription drugs, and premiums — oh my! Last week we kicked off our Compliance Corner video series covering info agents should know ahead of AEP, like how the “donut hole” isn’t disappearing just yet and how new CMS final rules affect the way agents and agencies can market to beneficiaries. Today we’re back with more Part D goodness, specifically: 💊 The new Medicare Prescription Payment Plan 💊 How premium increases will affect your clients in 2025 Catch our latest Compliance Corner video below where Pam shares her tips for how to stay ahead of the changes coming in 2025. Missed last week’s video? No worries! You’ll find all compliance videos (and Pam’s Part D webinar) here: https://hubs.ly/Q02RKkMT0 #AEP2025 #ComplianceCorner #PartDChanges

✅Compliance Corner ✅ AEP season is finally here, and things are about to get busy! But don’t worry – Spark is here to help. With all the new changes coming to Medicare in 2025, now’s the perfect time to get informed so you can better assist beneficiaries while keeping compliance in check. We’ve launched a fun video series to break down your need-to-knows into bite-sized segments. This week, Pam Harrison and Mariah McAfee and dive into the huge updates for Part D. Agents, you won’t want to miss this! Keep an eye out for our next video about Part D, or explore all of our Compliance Corner videos and Pam’s Part D webinar: https://hubs.ly/Q02RJZVh0 #AEP2025 #ComplianceCorner #PartDChanges

T-minus 2 weeks until AEP! With AEP kicking off, our sales team is traveling across the country to support our agency partners every step of the way. At Spark, we don’t just talk about partnership – we live it. Special shout out this week to our amazing sales team members James Jiang , Sam Wiener, Henry Figueroa, Luis A Vazquez, Sugeid Rendon, Norma M. Garcia, and Elin Smith, pictured at AEP events for our agency partners: New Health Partners ACA Way Kick Off in Miami 🌴 Topflight Insurance Solutions LLC and Keystone Advisors AEP Kick offs in Houston 🔥 Syndicated Insurance Agency, LLC and Advantage Plus Insurance Agency AEP Kick offs in sunny Los Angeles 🌆 Hermann Sons Life AEP Kick-Off in San Antonio 🤠 Ready to take your business to the next level? Book a demo with us: https://hubs.ly/Q02Rn-m20 #AEP2025 #Growth #Partnership #IngiteyourSpark

🚀 Spark Value of the Week: Explicit Accountability, Broad Responsibility Explicit Accountability, Broad Responsibility at Spark means that every project and commitment we take on has a clear owner. This person is responsible for articulating why the project is being undertaken, outlining all key assumptions, and ensuring it has the necessary resources to be successfully completed. This week, we are highlighting our Product Lead Jenna Scherma who has hit the ground running since joining Spark less than 6 months ago! Jenna clearly feels a deep sense of accountability for the success of product releases and recognizes the importance of coordinating with other stakeholders. She’s led the way in revamping a lot of our processes,  expanding the weekly product release sync tracker, developing detailed hand off decks, and building our AEP toolkit guide so our agents are ready for this year’s AEP.  Jenna’s commitment to her team members and our agents makes her an invaluable asset to Spark. Our team deeply appreciates Jenna’s integrity and dedication to tech success. Join a team that truly lives out their values: https://hubs.ly/Q02QkNy80 #ExplicitAccountability #SparkValues #ValuesAwards #TechExcellence 

🚀 Spark Value of the Week: Succeed as a Team We believe each Spark team member should feel fully empowered and supported in their work. We foster a low-ego environment where the primary focus is on driving team progress rather than achieving individual recognition. We celebrate wins, small and large, and recognize that success is a team effort. The person we believe has embodied Succeed as a Team this year is Vivian Tran. Agents and agency principals,  the effortless book of business uploads,  RTS reports, or full carrier and production data reports in the platform are all Vivian’s work. She is thorough, meticulous, and a one-woman powerhouse enabling all of our partners to save time and stay in the field. Thank you Vivian for your commitment to our team and our partners. We couldn't do it without you! Join our team: https://hubs.ly/Q02QkNy80 #SucceedasaTeam #SparkValues #ValuesAwards #DataOperations

🚀 Spark Value of the Week: Strive for Excellence! At Spark, striving for excellence means being ambitious and growth-oriented, both as individuals and as a company. This week, we’re thrilled to highlight someone who has truly embodied this core value over the past year: Luis A Vazquez, Senior Strategic Growth Manager out of Miami, Florida. Luis’s commitment to excellence goes beyond impressive sales numbers or accolades. His dedication shines through in how much he is appreciated by those who manage the outcomes of the deals he makes. His relentless passion and drive to support our partners have made a significant impact on our collective success. We are also proud to share that Luis received a well-deserved President's Club award for his exceptional performance this sales season. Thank you, Luis, for setting such a high standard and for always striving for excellence. Join our team: https://hubs.ly/Q02QkNy80 #SparkValues #StriveForExcellence #ValuesAwards  #SalesExcellence

🚀 Spark Value of the Week: Take Nothing for Granted At Spark, our company values guide the way we work every day. During our 2024 company retreat we took a moment to highlight four exceptional individuals who embody our core values. These Spark Value awards were presented to team members nominated by their peers, with winners selected by our co-founders. This week we will be highlighting these outstanding team members and the Spark values they have exemplified over the last year. While we are a tech company, our work is deeply personal and human. We aim to strengthen our empathy for the diverse group of stakeholders we work with, seeking to create an inclusive culture which welcomes new and existing team members from all backgrounds and perspectives. We take care of each other, and take nothing for granted. This week we’re spotlighting our Take Nothing For Granted award, which went to Gia Moreno. Gia’s been with Spark for almost three years, assisting our agents with ensuring a smooth contracting process as our bilingual Senior Contracting Associate. No matter the challenge, Gia handles any situation with grace and empathy. When her peers nominated her, they all spoke of her dedication to our Agency Principals and the sheer amount of effort she puts into ensuring both they and their downlines are happy. It’s clear that Gia’s ability to sustain the high level of support she offers our agency partners stems from her deep care for our partners. Be part of a team that lives its values. Join us: https://hubs.ly/Q02QkNy80 #SparkValues #ValueAwards #Contracting #TakeNothingforGranted

Agents, we’re so excited to find out which features from our AEP Toolbox you love most. 🤩 See the complete list of features here: https://hubs.ly/Q02MPKmC0 Cast your vote below and tell us your favorite! 👇 #AEP2025 #Medicare #Spark #ClientSuccess

One of our favorite things to post about is welcoming a new member to the Spark team! 🎉 We’re excited to introduce Mohammed Rafid, our second Product Lead! He’ll be working closely with our current Product Lead Jenna Scherma to scale Spark technology and services through 2025 and beyond as we continue to grow and support more agents and APs.  Together, our Product Leads will focus on launching innovative technology and services, such as the recent AEP Essential Toolbox, to streamline your business operations. Our goal is to continue delivering top-tier service that rivals the world’s best companies (not just in the Medicare space!). Mohammed brings a wealth of experience scaling tech for early-stage startups like Grubhub and Latch. He also helped build Hank, a social app for seniors, helping tackle social isolation and forming meaningful community connections. Mohammed is located in NYC and enjoys playing tennis when he’s not launching the next transformative feature for Spark.  We're incredibly excited about the expertise and passion he brings to Spark. Welcome to the team, Mohammed! 💪 Join the team: https://hubs.ly/Q02Mfh8t0