Summit Utilities, Inc.

We’re celebrating National Customer Service Week! 🌟 Today's spotlight is on Amanda B., who goes above and beyond to provide exceptional service. Her favorite thing about her job is working on the Support Line, where she gets to assist other agents find a solution to help customers with confidence. Thank you for all that you do to provide exceptional service to our customers! #NationalCustomerServiceWeek #CSRsRock #ThankYou

Happy Customer Service Week! 🎉 Today, we want to spotlight the one and only McKenzie B., who has been helping customers for over a year. McKenzie says she loves having the opportunity to help people resolve their issues and leave them with a positive experience. Thank you for your dedication, positivity, and exceptional service, McKenzie! You truly make a difference. #NationalCustomerServiceWeek #ThankYouCSRs 🌟

🌟 It's National Customer Service Week! We want to give a huge shoutout to all of our amazing CSRs who go above and beyond for our customers every single day. Today, we want to spotlight Marjorie F., who has been helping customers for two years. Marjorie tells us, "What I love most about my job is being able to provide excellent customer service to all my customers. I love when I have answered their questions acceptably, assisted them with online access, helped them understand their bill, or just helped my customer feel confident & comfortable in speaking with us. It is truly satisfying as a customer service agent when I have a customer tell me how patient and understanding I was, and that I did a great job! That truly makes my day!" Thank you for all you do to help serve our customers! #NationalCustomerServiceWeek #ThankYouCSRs

We're excited to welcome Todd Jacobs as our new Executive Vice President & Chief Operating Officer! With a wealth of experience in operations, construction, engineering, and external affairs, Todd will be instrumental in ensuring safe and reliable energy delivery across our service territories. His leadership, honed through years of experience and service will be a tremendous asset to our team. To learn more about Todd, visit https://lnkd.in/gVGCE9Ng

Summit is proud to receive the 2024 Southern Gas Association emergency management award for our team’s response to the 2023 Little Rock tornado. It’s our honor to provide safe and swift service to our customers in a time of need. Read more about the award and our response here: https://ow.ly/Jy8Q50SYYsS.

Happy 811 Day! August 11 (8/11) is a great reminder to always call 811 before you dig. Plus, it's a great opportunity for a fun and educational challenge! Do you know your flag tags? When you call 811, utility lines are marked in your yard. Each color flag represents a different type of underground utility: 🔴 Red: Electric power lines, cables, conduit, and lighting cables 🟡 Yellow: Gas, oil, steam, petroleum, or gaseous materials 🟠 Orange: Communication, alarm or signal lines, cables, or conduit 🔵 Blue: Potable water 🟢 Green: Sewers and drain lines 🟣 Purple: Reclaimed water, irrigation, and slurry lines ⚪ White: Proposed excavation sites (always "white line" where you plan to dig!" 🔴 Pink: Temporary survey markings

We are thrilled to share that our amazing team members came together to support the UNITED WAY OF FORT SMITH AREA INC "Fill the Bus" back-to-school drive. Their generosity was off the charts! Just look at these totals: ✔️ Dozens of pencils ✔️ Dozens of notebooks ✔️ 90 glue sticks ✔️ 20 packs of 24 count crayons ✔️ 20 backpacks ✔️ 48 boxes of tissue Thank you all for making a difference in our community and helping local students start the school year on the right foot. Your kindness is truly inspiring! 📚✏️🎒 #TeamWork #CommunityFirst #BackToSchoolDrive

We're thrilled to announce the grand opening of our new office in Lebanon! The Lebanon Missouri Chamber of Commerce was there to help us celebrate, too. We’re excited to get settled into our new facility, and look forward to serving the community for years to come! #NewBeginnings #OfficeOpening #LebanonMO 🎉🏢🎈

Summit Utilities is proud to support Arkansas Foodbank’s annual Summer Cereal Drive - one of Arkansas’ largest and best-known hunger relief initiatives. 🥣 We were honored to receive the “Community Partner Award” at the Breakfast of Champions! Thank you to our team members who supported this cause by donating cereal and contributing volunteer hours. We had team members volunteer at almost every donation drop off site in June. We are dedicated to the fight against hunger and helping our community thrive! 🌟 #HungerRelief #CommunityPartner #SummerCerealDrive #BreakfastOfChampions #CommunitySupport #Volunteer

Last week, Summit Utilities Arkansas team members had the honor of volunteering at Camp Aldersgate during their spinal disorders camp. Camp Aldersgate provides barrier-free experiences for individuals with special needs. The campers arrived excited and ready to catch fish with their volunteer fishing buddies. 🐟 The fish were biting, and there was an abundance of smiles and laughter from the campers and their new buddies! 🎣🏆 #CampAldersgate #FishingBuddies #CommunityService #VTO