Thoughtly

"Thoughtly’s AI Voice Agent interface is incredibly intuitive, and it supports advanced functions with ease. I needed a platform that was both simple to use and capable of handling more intricate tasks—Thoughtly delivered on both fronts. The integration with HighLevel was almost effortless—just a couple of clicks." Read the full case study 👉 https://lnkd.in/dHd_tjta

📅 Thoughtly AI agents seamlessly manage hotel reservations and guest inquiries, 24/7! 🏨 No more missed booking opportunities or delayed responses—let our AI handle the details while you focus on creating unforgettable guest experiences. ✨ From room preferences to special requests, Thoughtly keeps your hotel operations running like clockwork. Efficient check-ins, smooth communication, and instant availability updates—all on autopilot! 🔄 Elevate your hospitality game with AI that never sleeps, so you can dedicate more time to what truly matters: delighting your guests and growing your business. 🌟 #HotelManagement #Thoughtly #AIHospitality #AutomateBookings #TravelTech #AI #HotelIndustry #ConversationalAI

Time flies, but our AI voice agents are always on call! Watch Thoughtly demo live at Big Ben, showing how we're revolutionizing customer service and sales. From booking appointments to lead follow-ups, see how businesses can deploy human-like AI in minutes - no tech expertise needed. London called and Thoughtly answered! 🇬🇧🤖 #AIRevolution #LondonTech

Stoked to be on jack mcclelland & Afore Capital's panel next week. NYC founders, would love to see you there!

The All-In Podcast has shared some awesome thoughts on AI Voice Agents for call centers over the last few months... "You'll call up the call center and get a voice that sounds like a human– and you won't even realize it's AI." No one doubts that this is the future of CCaaS, and here's why (according to David O. Sacks, Jason Calacanis, and Chamath Palihapitiya): 𝟏: 𝐈𝐕𝐑𝐬 𝐬𝐮𝐜𝐤 No one likes engaging with pre-recorded IVR menus ("press 1 for sales," "say front desk for front desk," etc). The solution? Dynamic, conversational AI Voice Agents that feel natural and sound human. Imagine calling up an airline and speaking with what sounds like a human instantly, then getting your flight rebooked within 90 seconds. 𝟐: 𝐌𝐮𝐥𝐭𝐢𝐥𝐢𝐧𝐠𝐮𝐚𝐥, 𝐦𝐮𝐥𝐭𝐢𝐝𝐢𝐚𝐥𝐞𝐜𝐭 Thoughtly customers in French Canada have completely different requirements than those in mainland France 🇫🇷 Voice Agents should be able to pick up on your accent and communicate in a way that feels personalized and localized. Want to switch over to speaking English now? No problem. 𝟑: 𝐋𝐋𝐌 𝐄𝐫𝐫𝐨𝐫 𝐑𝐚𝐭𝐞 No matter what anyone says, language models aren't perfect– that's why Agents operating in highly sensitive use cases like legal, and even towards the bottom of the S&M funnel (i.e., AI SDRs/BDRs), can be tough. Customer support operates with a built-in tolerance for error—especially at "Tier 1." If the AI can’t solve the problem, it escalates the call to a human. On Thoughtly, a "Tier 1" Agent can actually transfer the call to another Voice Agent with expertise and tools built for a different set of tasks, such as billing vs. product help 🤯 𝐒𝐨 𝐰𝐡𝐚𝐭'𝐬 𝐧𝐞𝐱𝐭? I think we can all agree– the world will be a better place without pre-recorded IVRs. Faster service, higher CSAT– no question. With that said, Tier 1 automation with Voice Agents will dramatically cut costs and improve efficiency. Enterprises will need to adapt quickly as this transformation unfolds over the next 2-3 years.

The All-In Podcast has shared some awesome thoughts on AI Voice Agents for call centers over the last few months... "You'll call up the call center and get a voice that sounds like a human– and you won't even realize it's AI." No one doubts that this is the future of CCaaS, and here's why (according to David O. Sacks, Jason Calacanis, and Chamath Palihapitiya): 𝟏: 𝐈𝐕𝐑𝐬 𝐬𝐮𝐜𝐤 No one likes engaging with pre-recorded IVR menus ("press 1 for sales," "say front desk for front desk," etc). The solution? Dynamic, conversational AI Voice Agents that feel natural and sound human. Imagine calling up an airline and speaking with what sounds like a human instantly, then getting your flight rebooked within 90 seconds. 𝟐: 𝐌𝐮𝐥𝐭𝐢𝐥𝐢𝐧𝐠𝐮𝐚𝐥, 𝐦𝐮𝐥𝐭𝐢𝐝𝐢𝐚𝐥𝐞𝐜𝐭 Thoughtly customers in French Canada have completely different requirements than those in mainland France 🇫🇷 Voice Agents should be able to pick up on your accent and communicate in a way that feels personalized and localized. Want to switch over to speaking English now? No problem. 𝟑: 𝐋𝐋𝐌 𝐄𝐫𝐫𝐨𝐫 𝐑𝐚𝐭𝐞 No matter what anyone says, language models aren't perfect– that's why Agents operating in highly sensitive use cases like legal, and even towards the bottom of the S&M funnel (i.e., AI SDRs/BDRs), can be tough. Customer support operates with a built-in tolerance for error—especially at "Tier 1." If the AI can’t solve the problem, it escalates the call to a human. On Thoughtly, a "Tier 1" Agent can actually transfer the call to another Voice Agent with expertise and tools built for a different set of tasks, such as billing vs. product help 🤯 𝐒𝐨 𝐰𝐡𝐚𝐭'𝐬 𝐧𝐞𝐱𝐭? I think we can all agree– the world will be a better place without pre-recorded IVRs. Faster service, higher CSAT– no question. With that said, Tier 1 automation with Voice Agents will dramatically cut costs and improve efficiency. Enterprises will need to adapt quickly as this transformation unfolds over the next 2-3 years.

Which calls should you automate? 😵💫 Not every call is worth automating, but when you choose the right ones, you’ll free up your team to focus on more complex, high-value tasks. You’ll get the most out of AI voice agents by targeting the calls that make the biggest impact on your business👇

🦷Calling all dentists! Did you know AI phone agents can transform your practice? ✅ Always available – Answer every call 24/7, never miss a potential patient ❓Prequalifies patients – Asks important questions like insurance coverage or new patient status 💰 Provides estimates – Instant pricing for procedures or consultations 🗓️ Schedules appointments – Effortless booking for cleanings, checkups, and more 🔄 Gives status updates – Keeps patients in the loop about their appointments and treatment plans 💳 Billing & payment support – Seamless payment handling and membership management All this with zero wait times! Streamline your dental office and focus on what really matters—patient care.

"Handling phone calls ourselves wasn’t sustainable as our business grew.” - Daniel Southan-Dwyer | President Read the case study 👉 https://buff.ly/4d8iqXZ

On the Line with Thoughtly 📞 Today’s feature: AI agent following up on a lead after a form fill 🔄 Thoughtly’s AI phone agents quickly reach out to customers who submit forms, helping them with questions, next steps, and scheduling—no waiting, just instant follow-up. 📋 Let us know your thoughts!