We know just how hard it is to get going the week of Daylight Savings. 🥱 Here's something to look forward to: our upcoming webinar with Narvar, “How to Slash Online Return Costs Without Sacrificing Customer Experience!" Join Narvar’s David Morin and Two Boxes’ Kyle Bertin & Ben Cronsberry on Thursday, November 7th at 10am PST/1pm EST. Learn: - Preventative strategies for reducing your return rate. - Tips for optimizing inherent costs of a return program. - Ways to increase resale value of returned items. Sign up here: https://lnkd.in/gN2xFZbZ ... and see you there! #twoboxes #narvar #returns #partnerships #ecommerce #logistics
About us
At Two Boxes, our mission is to build the world's best returns processing solutions in order to maximize the value of e-commerce returns and minimize the negative effects returns impose on our planet, consumers, and businesses.
- Website
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www.twoboxes.com
External link for Two Boxes
- Industry
- Transportation, Logistics, Supply Chain and Storage
- Company size
- 11-50 employees
- Headquarters
- Remote
- Type
- Privately Held
- Founded
- 2022
- Specialties
- returns, reverse logistics, e-commerce, operations, warehouses, 3pls, and brands
Locations
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Primary
Remote, US
Employees at Two Boxes
Updates
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Don’t miss our upcoming webinar, “How to Slash Online Return Costs Without Sacrificing Customer Experience,” on Nov. 7! Hear from Narvar’s David Morin and Two Boxes’ Kyle Bertin on how to reduce the overall cost of returns, including: - Preventative strategies for reducing your return rate. - Tips for optimizing inherent costs of a return program. - Ways to increase resale value of returned items. Sign up here: https://lnkd.in/gN2xFZbZ
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We're thrilled to announce that Two Boxes is partnering with Narvar, a leader in post-purchase experiences! 🎉 This collaboration brings together Two Boxes' advanced returns processing technology with Narvar's exceptional post-purchase intelligent platform, creating a seamless, end-to-end returns experience for brands and their customers. 🤝 Together, we aim to: - Simplify returns: Making it easier for brands to manage returns efficiently and for customers to return products with ease. - Enhance customer satisfaction: Ensuring a smooth, hassle-free experience from the moment a customer decides to return an item. - Increase merchant profitability: increasing return-to-stock rates and fighting fraud to protect merchants' bottom lines. We're excited to work alongside Narvar to continue driving innovation in the returns space. Stay tuned for more updates on how this partnership will make returns simpler, smarter, and smoother for everyone! #partnership #TwoBoxes #Narvar #returns #returnsmanagement #customerexperience
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Two Boxes' first Holiday Benchmark report is here! Get the Returns Playbook to see: - Returns trends across the industry - How to remove bottlenecks from your process - How to combat returns fraud - How to deliver a best-in-class returns processing experience ... and SO much more 🤩 Request your copy of the report here: https://lnkd.in/gPd7cJDR #twoboxes #returns #report #3pls #brands #reverselogistics #fraud
I’m excited to share Two Boxes’ first ever benchmark report! Since launching in 2023, we’ve helped hundreds of brands process millions of returns in a more intelligent, efficient, and profitable manner. With every return we process, we are able to track not only stated return reasons, but also the actual quality of returns across our customer base. This makes for a rich data set that we’re excited to share with you. Our 2024 Holiday Benchmark Report is designed to help brands and 3PLs learn from our experience. In this report, you’ll find information on key return trends and the opportunities we have seen to improve return operations, combat returns fraud, and more. https://lnkd.in/gW94xt37 This report barely scratches the surface of Two Boxes’ data. If you’re a brand or 3PL looking to put our technology to work for you, send me a message or schedule a demo at www.twoboxes.com.
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🔎 🔎 Where in the world is Two Boxes? 🔎 🔎 We're thrilled to announce that Two Boxes is officially live on three continents! We're grateful for our customers who continue to expand our footprint, as well as to our world-class team for making this a reality. Interested in adding Two Boxes to your returns toolkit? Reach out to Ben Cronsberry to learn more. #twoboxes #returns #reverselogistics #expansion #3pls #brands
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Consumers are willing to pay return fees without harming your brand perception - yes, really! In fact, 70% of consumers report they’re willing to pay for premium return experiences, and Loop's data shows that charging return fees has zero negative impact on return rates or repeat purchase rates. Which is why Loop recently launched Offset—a new, game-changing pricing model designed to help brands maximize their returns strategy without breaking the bank. With Offset, brands can fully cover the cost of return shipping and Loop’s industry-leading software - which is integrated with Two Boxes. As the costs of returns and reverse logistics continue to rise, more merchants are turning to return fees to recover these expenses. Learn more here: https://bit.ly/3ZxY9Yz
Offset Returns | Loop Returns
loopreturns.com
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In case you missed it: Two Boxes has successfully secured a $5.3 million in an oversubscribed funding round! 📦 📦 🚀 "Our mission is to make returns an asset instead of a liability and we've never been more excited about our ability to execute against that mission," says Kyle Bertin, co-founder and CEO Two Boxes. "We are committed to advancing our latest innovations in eliminating fraudulent returns, enabling recommerce, and scaling with rapidly growing brands. We remain dedicated to driving efficiency and sustainability, increasing profits, improving customer experiences, and supporting the growth of our clients—and this new capital will help us to accelerate these efforts at scale." Read more here: https://lnkd.in/gg2meQqB #twoboxes #returns #inventory #3pl #brands #reverselogistics
Two Boxes Secures $5.3M in Oversubscribed Funding Round
prnewswire.com
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🌍 Another New Customer! 🌍 We’re excited to welcome Supply Chain Solutions Global (SCSG) to the Two Boxes family! As a leader in global circular e-commerce and supply chain services, SCSG integrates warehousing, fulfillment, and logistics solutions with a commitment to integrity and customer-centric innovation, with family owned facilities in Australia, Canada, USA, Netherlands, United Kingdom and New Zealand. By choosing Two Boxes, SCSG enhances its returns management across its global network, achieving faster processing, greater operational efficiencies, and improved service delivery. In the coming months, we’ll be expanding our collaboration across the globe so that all of SCSG’s can see the same benefits. Curious how Two Boxes can transform your returns process? Reach out to Ben Cronsberry, Head of Sales, to learn more! #returns #solutions #logistics #twoboxes #scsg
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Two Boxes couldn't be prouder to share that we've raised a $5.3 million round. Onwards 🚀
Evan Stalter and I are proud to announce Two Boxes’ newest funding round. Thanks to Taylor Jones and the entire Peterson Ventures team for your support! We also welcome Assembly Ventures as a new investor alongside renewed support from our existing backers Vinyl Capital , Range Ventures, and Matchstick Ventures. https://lnkd.in/gtTa52u2 Since our last fundraise in 2023, we have processed more than $100M in returned inventory GMV and increased our customer count, facility installs, and revenue more than 20x. More importantly, we’ve delivered serious value to our customers: - Our 3PL partners have reduced employee training time up to 80%, increased processing efficiency 50% or more, and increased returns revenue by 15% or more. This is why 100% of our 3PL customers expand their use of Two Boxes within 90 days of deploying. - For brands, we’ve enabled $15M in successful returns refurbishment with our value-added services module and mitigated over $4M in fraud via our intelligent refunding capabilities. We continue to make significant investments to fight fraud and abuse, identify bad actors, and enforce return policies to make brands more profitable. Our mission is to make returns an asset instead of a liability and we’ve never been more excited about our ability to execute against that mission. A big thank you to our team, customers, investors, and advisors for all of your efforts. If you’re a brand or 3PL who wants to level up your returns capabilities, please send me a direct message or contact us at www.twoboxes.com/contact #ecommerce #returns #twoboxes #3pllogistics
Two Boxes Secures $5.3M in Oversubscribed Funding Round
prnewswire.com
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We’re excited to announce that Stord, a leading commerce enablement platform that powers seamless checkout and delivery experiences for brands across all channels, has chosen Two Boxes to enhance their returns processing capabilities across their fulfillment network! Stord is known for seamlessly integrating fulfillment, last-mile delivery, and pre- and post-purchase experiences through their innovative platform. Now, with Two Boxes, they are taking their returns management to the next level — driving faster processing times, reducing costs, and improving customer satisfaction across their key distribution centers. Within weeks, Stord achieved measurable improvements in returns handling efficiency, allowing them to deliver an even more seamless experience to their customers. Curious about how Two Boxes can optimize your returns operations? Connect with Ben Cronsberry, Head of Sales at Two Boxes, and learn how we can help you turn returns into a competitive advantage! #returns #solutions #logistics #twoboxes #stord