UMU

Salespeople often need critical information right in the middle of a call — like pricing, the latest product specs, or the way to handle a tough objection. AI-powered chatbot assistants are one of the ways tech is transforming sales, by delivering information to reps instantly, exactly when it’s needed, keeping them confident and prepared every time. In our latest e-book, we dive into the many ways AI is reshaping sales enablement to make your team more effective. Grab your copy here: https://lnkd.in/gFYJVEmA #SalesEnablement #AI #SalesCoaching #AIinSales #LearningAndDevelopment #AILiteracy

Creating effective prompts - the commands you provide to tools like ChatGPT - is the key way to unlock your full potential when working with AI. Our latest blog post explores best practices in prompt engineering, whether you're crafting messages, generating insights, or streamlining workflows. Learn the essentials by leveraging our framework for structured prompts. Ready to take your skills further? Join our AI Literacy Workshops for live, hands-on practice and practical takeaways. Register now! 👉 Read the Blog: https://lnkd.in/gsMDBf_C 👉 Register for November 12th workshop: https://lnkd.in/gDNeTqSk 👉 Register for November 19th workshop: https://lnkd.in/gSBMeyew #AILiteracy #PromptEngineering #PromptLiteracy #AIBestPractices #AISkills

We had a blast at our AI Literacy workshop! It was great to see the participants become better AI collaborators after just a few exercises to refine their prompt writing skills. See some of what they had to say. If you missed it, fear not! We'll be holding a repeat session on November 19th. Save your seat here: https://lnkd.in/gSBMeyew #AILiteracy #AIWorkshop #PromptLiteracy #PromptEngineering

One day left! Our interactive workshop helps you boost productivity using AI to keep you and your team ahead of the competition. You'll be the first to experience hands-on exercises to build your prompt engineering skills. Learn to work with LLMs like the domain experts they can be - not the inexperienced interns they're generally treated as. Grab your seat now: https://lnkd.in/guW7T3rp #AILiteracy #AISkills #PromptEngineering #PromptLiteracy #DigitalTransformation #CareerAdvancement

Feeling lost in the AI jungle? Perhaps you’ve experienced challenges implementing AI in your work or at your organization. Fear not! We've mapped out the landscape, from basic chatbots to advanced machine learning so your workforce can: ➡️ Navigate generative AI confidently ➡️ Integrate AI into their daily workflows ➡️ Stay ahead of the innovation curve No tech degree required – just curiosity and our expert guidance. Save a spot in our free, interactive workshop on October 29th for deep insights and hands-on practice to strengthen your prompt engineering and AI Literacy skills. Register here: https://lnkd.in/guW7T3rp #AISkills #AILiteracy #PromptEngineering #PromptLiteracy #LLMs #Innovation #WorkplaceTraining #ProfessionalDevelopment

A recent article in The Economist explores the rise of AI in customer support, highlighting both its potential and challenges. While AI chatbots can significantly enhance efficiency, the need for human connection and trust is not going away anytime soon. Here are a few key takeaways: ➡️ Generative AI bots are becoming more common in customer service, but 64% of customers still prefer human interaction when resolving complex issues. ➡️ AI's tendency to confidently present incorrect information (“hallucination”) can undermine customer trust, which is why transparency and accuracy are crucial. ➡️ The future of AI in customer support lies in enhancing human roles, freeing agents to focus on high-value, creative tasks while AI handles repetitive queries. Read the full article here: https://lnkd.in/gpFXT__P Interested in a solution that avoids hang-ups like hallucinations and empowers your staff to focus on high-value support? Reach out - we've got you covered. #CustomerSupport #CustomerService #GenerativeAI #AIChatbots #FutureOfWork #CustomerExperience #AIInnovation #TechForGood

Grateful for partners like Becky Pluth and The Bob Pike Group who love our platform as much as we do! Thrilled to see how UMU is elevating learning experiences and making an impact. If you're ready to see the difference, try our free version today at umu.com! #CustomerSuccess #LearningPlatform #UMU

Attention business leaders! Join us next week for our online, interactive workshop where you'll see firsthand how AI literacy can turn your teams into innovation powerhouses. If you're curious about how AI skills can boost productivity and keep your org ahead of the competition, this is your chance to find out. You'll be the first to experience engaging hands-on exercises that can build prompt literacy across your organization. Grab your seat now and get ready to lead the AI charge in your industry: https://lnkd.in/guW7T3rp #AILiteracy #FutureOfWork #AISkills #PromptEngineering #PromptLiteracy #DigitalTransformation #CareerAdvancement

What is AI Literacy, and why does it matter for your organization? Our latest blog explores the must-have skill for every professional, enabling their productivity, creativity, and business growth. 💡 Read the full blog here: https://lnkd.in/gSkzA5bv 🗓️ Want to level up your own skills with AI? Register for our upcoming AI Literacy Workshop on October 29th and put yourself the forefront: https://lnkd.in/guW7T3rp #AILiteracy #FutureOfWork #BusinessGrowth #WorkplaceInnovation #AIRevolution #PromptLiteracy

Be Part of the Future of AI in Talent Development! UMU is partnering with Association for Talent Development (ATD) on the 3rd edition of their global AI research—AI in Talent Development and Learning—designed to uncover the latest trends, benchmark data, and best practices in AI-driven learning and development. You're invited to share your insights and help shape the future of the industry. The survey is open from October 7 to October 18, 2024, giving you the opportunity to contribute to this pivotal research and influence the evolving narrative of AI in talent development! Don’t miss your chance to participate—complete the survey by October 18, 2024. The survey can be taken in English, Chinese, or Japanese. Rest of World: https://lnkd.in/ePuVgqmd China only: https://lnkd.in/ezEgAh3i