VHL Technologies Inc

We’ve just updated our Page. Visit our Page to see the latest updates.

Job Location Scottsdale, AZ send your profile to vhl@vhltec.com Subject Line Ref: LIVE Oversees platform architecture requirements and recommends changes to ensure adequate performance requirements are satisfied. Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data As a member of Delivery, the position works closely with the Production Control Analysts and Technology Operations in day-to-day support functions and with others as necessary to ensure successful new client implementations.     Participates in platform projects to ensure reliability, scalability, functionality, capacity, and performance requirements are not adversely impacted. Performs user acceptance testing (UAT) and deploys code into production. Documents all new application functionality, including workflow diagrams and assists in training Production Control Staff Works with the team to ensure that all documentation is accurate and up to date. Serves as the point of escalation, for system issues prior to being assigned to Development.   Provides day to day oversight of the systems and overall functionality and performance which includes recommendation of changes to the application environment(s).  Responsible for taking immediate action to resolve critical issues and/or problems related to platform(s) and performance.  Works under the direction of the Director of Delivery Management to ensure adherence to service level performance standards for all assigned platforms based on current system capabilities.  Monitors and analyzes day to day performance of assigned platforms to ensure required performance is maintained. Works with Director Delivery Lead to maintain Disaster Recovery plans for all assigned applications. Supports system enhancements that increase reliability, scalability, capacity, performance. May be responsible for recommending and implementing changes to existing hardware and operating system infrastructure including patches, users, file systems and kernel parameters. May be tasked to diagnose and resolve hardware related server problems and act as an escalation point to troubleshoot hardware and operating problems and suggest possible performance tuning.