Walmart Global Tech

Our AKO set the stage for a dynamic FY26! Throughout the event, a core theme emerged: AI is not just a tool, but a catalyst transforming every aspect of our business, driving productivity, innovation, and empowering our associates to do their best work, which in turn leads to better customer experiences.   Thank you to Will Grannis, who joined Sravana Kumar Karnati and Jerry Geisler for an insightful conversation on the future of AI and the exciting possibilities of agentic applications.   We also celebrated the remarkable innovation and impact of our teams with two prestigious awards! Huge congratulations to the Walmart Commerce Platform team, winners of the Tech>FWD award, and to the Walmart Translation Platform team and Sam's Club exit technology team, recipients of the inaugural President’s Innovation Award.

4 million hours saved! 🎉 The developer tools we're building—including assistants, chatbots, and coding helpers—are transforming team workflows. They support training, learning, prototyping, troubleshooting, data analysis, and so much more, helping our developers focus on innovation. See how: https://lnkd.in/g42h4V9x 

From finding the perfect gift to browsing furniture or trying on clothes, technology is transforming the way we shop, both online and in-store. Anupriya Sharma explains how Walmart is leveraging technology to shape the future of adaptive retail: https://lnkd.in/gs3dXrEB Through innovative solutions like AR for immersive experiences and GenAI for hyper-personalized shopping, we’re constantly evolving to meet customers wherever they are.

How is technology reshaping our associates' work? We spoke with several frontline associates, who shared how their roles have evolved over time as more solutions and technologies are introduced into our fulfillment centers, stores and clubs. Intrigued? Read their stories here: https://lnkd.in/gwF9kJQM

Huge congrats to David Glick, recognized by PEX Network as one of the top 30 AI leaders to follow in 2025! David's vision and leadership are putting GenAI in the hands of our associates, as evidenced by his focus on enhancing discovery and training for associates. As he shared with PEX Network, "Technology has a significant role in our business and is changing how many of our associates operate in their day-to-day roles." We're thrilled to see his impact recognized! https://lnkd.in/eGFd44Kg

More personalized shopping, faster delivery. Discover how AI made holiday gifting easier, and how geospatial tech is unlocking same-day delivery and pharmacy convenience for millions. Get the full scoop! 

Imagine analyzing sales, pricing, and inventory in a fraction of the time. That's the power of Wally, Walmart's new GenAI assistant, empowering our merchants to focus on delivering the best selections globally.   Designed for Walmart’s specific merchandising needs, Wally surpasses the capabilities of typical LLMs. Its sophisticated understanding of our business language and data allows it to provide actionable insights. This helps merchants curate hyper-localized assortments and create products that resonate with customers. Plus, Wally handles complex, multi-step problems with ease, referencing internal guides and systems.   Discover how Wally is helping our merchandising team further understand customer needs and deliver exceptional experiences: https://lnkd.in/gZtteGC8

Our FY25 Q4 results highlight our continued momentum in delivering value for our customers and members. The progress we’ve made with technology has positioned us to leverage today’s fast-moving capabilities in real-time. Our success is rooted in building the right systems for a seamless and delightful retail experience. This includes the strategic deployment of technologies like GenAI, that enable us to operate smarter, faster, and more efficiently. Recent GenAI-powered innovations like Wally, a new tool designed to free merchants from mundane tasks, is enabling them to focus on bringing the best to customers globally. Our ecosystem of developer productivity tools has streamlined deployments, accelerated code delivery, encouraged innovation, and saved our teams more than four million hours. These and other advancements are providing better experiences for our shoppers, merchants, suppliers, sellers, associates, and developers.   We're proud of our work and are excited to build on this momentum.   View the full results: https://lnkd.in/gUZdBUwu

We’re looking back on the innovations shared in previous editions of our newsletter, The Quarterly Download. Here are a few AI-powered experiences we highlighted in Q3: • Personalized suggestions: Our Content Decision Platform understands customers’ interests, preferences, and needs to predict content and products they might want to see on their homepage from a catalog of more than 400 million product SKUs. • Smarter searches: GenAI Search understands customers’ intent based on their query, session, and engagement, creating a holistic product offering with smarter results from a single search, eliminating the need for multiple searches. Dive deeper here: https://lnkd.in/g2qCzexZ Check out Q2’s newsletter here: https://lnkd.in/gabJ4tfd And Q1’s newsletter here: https://lnkd.in/g9DuHGk4

What will the future of work look like with GenAI, Agentic AI and Multimodal AI? Sravana Kumar Karnati envisions a significant shift that will change how teams operate and innovate: https://lnkd.in/g5pHjjry