WaveCX

The Peter Venkman costume-attendee was robbed if we’re being honest. But seriously thank you Candescent for allowing us to host your Sales Kick Off 80’s Night.

We’re thrilled to share that Achieva Credit Union has chosen WaveCX to enhance member engagement and financial education through our cutting-edge audience engagement platform. With WaveCX, Achieva is delivering product education, marketing, and personalized in-app experiences that empower members to learn, explore, and achieve greater financial confidence. Key benefits of this collaboration: ⚡ Interactive Product Demos & Pages – Providing hands-on training for both members and employees ⚡ Personalized, Targeted Content – Meeting members where they are in their financial journey with tailored insights “This partnership reflects Achieva Credit Union’s dedication to innovation and our commitment to our members' financial well-being,” said Tracy Ingram, MBA, PMP Ingram Chief Digital and Infrastructure Officer at Achieva Credit Union. “We’re honored to bring this vision to life and look forward to creating a truly transformative banking experience.” https://lnkd.in/gxB2R2eF #achievacu #wavecx #alkami

⚡ 💡 ⚡ FinTec Buzz

During a presentation this week, a client texted this to a member of our team. Without naming names we say thank you, dear client! We ❤ you too.

WaveCX's own Jonathan Tvrdik is in The Financial Brand today adding his thoughts to one of the most difficult challenges facing CX teams: balancing personalization with privacy. Some words of wisdom: “Use personalization to solve frictions, not to flex how much you know about customers. And draw hard boundaries. If your team feels like they’re tiptoeing into creepy — stop.” Read the full article here: https://lnkd.in/gvQmiTAZ #WaveCX #CustomerExperience #Personalization #Privacy #BankingInnovation

Hey, look — it's your boy, our CEO, Jonathan Tvrdik, featured on FinTec Buzz. Jon shares his insights on how AI-driven conversational search is changing personalization and information-sharing for FIs. https://lnkd.in/dA4gtkm9

Hey, look — it's your boy, our CEO, Jonathan Tvrdik, featured on FinTec Buzz. Jon shares his insights on how AI-driven conversational search is changing personalization and information-sharing for FIs. https://lnkd.in/dA4gtkm9

WaveCX is evolving, and we’re thrilled to have Kate Fitch join us as our new Director of Product Strategy and Delivery! Kate is stepping into this role at a critical time, as we push forward with ambitious plans to grow our platform, enhance product delivery, and transform customer engagement for financial institutions. Her background in creative problem-solving and strategic thinking will be instrumental as we tackle what’s next. Here’s to bold moves, fresh perspectives, and the incredible things we’ll build together. Welcome, Kate!

Our CEO Jonathan Tvrdik and product partner at Candescent Gil Strickland unintentionally twinning in their matching WaveCX gear.

Curious about the buzz around WaveCX 3X? Our very own Director of Experience, Chace Brisby, breaks it all down in a short video for you. https://lnkd.in/gWWB9MEz Chace waxes poetic on: 🔎 Curator: AI-driven search that provides instant, accurate results—no unnecessary fluff, no frustrating chatbots, just answers. 🎥 3D Demo Capabilities: Take your demos to new heights with high-fidelity transitions, customizable angles, and interactive engagement. 📂 Streamlined Demo Management: Parent-child demos ensure your updates cascade seamlessly, maintaining one source of truth. If you’re a financial institution looking to transform your digital engagement strategy, this is your chance to see why 3X is all the rage. Have questions or ready to explore more? Let’s chat. Visit WaveCX.com to book a demo today! #DigitalEngagement #WaveCX #CustomerExperience #FintechInnovation