Whispir

Insurers... Keeping your policyholders engaged goes beyond just offering great products and services. It’s about making every interaction easy and meaningful. Here are 5 steps to help you create a smoother journey for your customers. #InsuranceComms #CustomerExperience

With Black Friday on the horizon, it's time to think about how you can get the most out of your marketing campaigns 🛍️ If SMS is part of your channel mix, you're in luck... We've compiled list of 7 top tips for you to follow! ✅ Create time-sensitive offers & promos ✅ Location-based outreach ✅ Personalise your messaging ✅ ...? Click the link below to read the list in full 👇 https://lnkd.in/gC3-JM6t #SMSMarketing

When local governments prioritise customer service, they attract: 👨👩👧👦 More residents 🏖️ More visitors 💼 More businesses Why? Because when people feel heard and valued, they’re more likely to invest in their communities. Better communication builds trust and strengthens cities and towns. Our platform makes it easy for local governments to engage with their citizens, ensuring their needs are understood and met. If you want to see how, head to our website and request a demo today! #CommunityEngagement #LocalGovernment

Many businesses were caught off guard by the recent IT outage. It exposed gaps in communication strategies that: 😕 Left customers & employees in the dark 🐌 Caused delays in responses 👎 Eroded trust and brand confidence This doesn't have to be the case though! By being proactive and having a crisis communication plan in place, all the above can be avoided. Discover how we helped AIA Singapore implement crisis comms with an alert system that notifies key stakeholders and support teams across the business when the unexpected strikes. Read the case study in full below 👇👇 #CrisisComms

Finding the right candidates can be hard... Communicating with each one manually makes things even harder. See how Randstad Australia used Whispir's platform to take a multichannel approach to their recruitment comms and place more candidates, in less time. Read the case study in full below 👇👇 #Recruitment #MultichannelCommunication

⚠️ Emergencies happen — are you prepared? ⚠️ You may not be able to prevent natural disasters, industrial accidents or IT outages from happening... But you can prepare for them. Our Crisis Comms eBook will help you: 👉 Coordinate an organization-wide response during unplanned events 👉 Learn how other organizations approach their crisis comms 👉 Mobilize your teams and provide a best-practice framework Download it for free by clicking the link below! https://t.ly/nwPjH #CrisisCommunication

Industry 5.0 is here 🦾 Our latest blog post explores how transport and logistics providers are using communication technology to take a human-centric approach and prioritise worker well-being. 📱 Two-way messaging unifying siloed departments 🆘 Omnichannel crisis notifications keeping workers safe 🤖 Always on HR chatbots supporting remote drivers Read it by clicking the link below 👇👇 #CommunicationTechnology #TransportAndLogistics

Thinking about sending SMS to your customers for the first time? 📱 Here’s some things to consider… 1️⃣ Consent Before you send an SMS to a customer, you must ensure that they’ve freely given specific, informed, and unambiguous consent. 2️⃣ Opt-Out Mechanism Similar to gaining consent, it’s imperative you give your customers the option to opt-out in every SMS you send them. 3️⃣ Message Content Make sure the messages you plan on sending are clear, concise and don’t include false or misleading information. 4️⃣ ??? Want to know the remaining 4 tips? Read our blog post: ‘7 Key Considerations for SMS Compliance: What Businesses Should Know’ by clicking below 👇👇 #SMS

SMS vs Email, what's best? 🤔 Unfortunately the answer to that question — like many channel-related questions — isn't black and white... The channel that'll be best for YOU will likely come down to factors including: 👉 Your goals 👉 Your audience 👉 Your current tech stack So rather than focusing on X channel vs Y channel, think about the type of comms you'll be sending, why you're sending them and who you're sending them to. Then work backwards. You'll find that certain channels have strengths in some areas and weaknesses in others. For more on the strengths of both SMS and Email, check out the graphic below 👇 #SMS #Email

Is improving your customer engagement high up on your to-do list? 📋 If so, we've got a handy step-by-step guide for you to follow... ◼️ Step 1: Map out your current state of customer engagement ◼️ Step 2: Create relevant and helpful content ◼️ Step 3: ??? Click the link in the comments to read the full guide and watch your customer engagement soar! 🚀 #CustomerEngagement